Higher Education Management and Operational Research

Demonstrating New Practices and Metaphors

  • Gary Bell
  • Jon Warwick
  • Peter Galbraith

Part of the Educational Futures book series (EDUFUT, volume 54)

Table of contents

  1. Front Matter
    Pages i-vi
  2. Introduction

    1. Front Matter
      Pages 1-1
    2. Gary Bell, Jon Warwick, Peter Galbraith
      Pages 3-28
  3. The Context of the Evolving Higher Education Environment

  4. Managing Student Learning and Support

    1. Front Matter
      Pages 96-96
    2. Jo Smedley
      Pages 97-107
    3. Susannah Quinsee
      Pages 109-123
    4. John Voyer, Susan Bassi Brown, Nathan Gage, Dmitry Kovalenko, Travis Williams
      Pages 125-152
    5. UmmeSalma Mujtaba
      Pages 153-165
    6. Ozlem Bak FHEA
      Pages 167-175
  5. Managing the Business of Higher Education

    1. Front Matter
      Pages 178-178
    2. Peter Galbraith
      Pages 179-207
    3. Charlotte Gladstone-Millar, Ashraf Labib, Richard Tonge, David Smith Portsmouth
      Pages 209-223
    4. Ian Kennedy White, Rosane Lessa Pagano
      Pages 225-238
    5. Jon Warwick
      Pages 269-291

About this book


Higher Education in the UK operates in a rapidly changing and highly complex environment. Universities need to adapt quickly to this environment and managers must begin to explore ‘new angles’ and approaches in addressing the challenges they are now facing. This book offers a tool box of metaphors and associative Operational Research (OR) approaches. Metaphors are a powerful ‘way of seeing’ but also ‘a way of not seeing’. Furthermore, the OR discipline has significantly evolved over the last 30 years which has led to the emergence of three distinctive intellectual areas, namely Hard OR, Soft OR and Methodological Pluralism OR. Drawing on these intellectual areas and on the experience of educational and OR practitioners, the book highlights the use of various OR approaches to a variety of complex and uncertain problems encountered in higher education management. The book aims to explore ‘new perspectives’ in HE management thinking and to describe and illustrate the use of OR methodologies, methods and techniques in helping HE managers to make informed management decisions.


methodological pluralism operations research higher education

Editors and affiliations

  • Gary Bell
    • 1
  • Jon Warwick
    • 2
  • Peter Galbraith
    • 3
  1. 1.London South Bank UniversityUnited Kingdom
  2. 2.London South Bank UniversityUnited Kingdom
  3. 3.University of QueenslandAustralio

Bibliographic information