Abstract
There is a considerable amount of energy and resources in UK higher education that are devoted to quality assurance, review and audit. This has resulted from a variety of initiatives, many of which started to emerge some thirty years ago. At the start of the 1980s a belief in the need to increase efficiency in higher education emerged, as a consequence of general Government policies to increase public accountability and performance through a more market-oriented approach to all public services. In this chapter we explore some of the issues and debates that this has raised within higher education as they have emerged in the literature over this period.
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Clare, C. (2012). Do Industrial Approaches to Quality Management And Performance Indicators Work for Higher Education?. In: Bell, G., Warwick, J., Galbraith, P. (eds) Higher Education Management and Operational Research. Educational Futures, vol 54. SensePublishers, Rotterdam. https://doi.org/10.1007/978-94-6091-976-3_2
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DOI: https://doi.org/10.1007/978-94-6091-976-3_2
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