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Business Process Change Management

ARIS in Practice

  • Book
  • © 2003

Overview

Editors:
  1. August-Wilhelm Scheer

    1. IDS Scheer AG, Saarbrücken, Germany

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  2. Ferri Abolhassan

    1. IDS Scheer AG, Saarbrücken, Germany

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  3. Wolfram Jost

    1. IDS Scheer AG, Saarbrücken, Germany

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  4. Mathias F. W. Kirchmer

    1. IDS Scheer, Inc., Berwyn, USA

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  • How to achieve business process excellence through change management activities
  • With case studies from major corporations like American Meter or the US Navy, as examples for successful change management initiatives
  • Includes supplementary material: sn.pub/extras

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Table of contents (15 chapters)

  1. Front Matter

    Pages I-XIII
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  2. Change Management — Key for Business Process Excellence

    • Mathias Kirchmer, August-Wilhelm Scheer
    Pages 1-14

  3. The Change Management Process Implemented at IDS Scheer

    • Ferri Abolhassan
    Pages 15-22

  4. Change Management with ARIS

    • Steffen Exeler, Sven Wilms
    Pages 23-48

  5. Managing Change through Project Management and Process Management

    • Kelly Talsma, Trevor Naidoo
    Pages 49-62

  6. Information & Communication to Prepare for an ERP Implementation

    • Ed Brady, Marc Scharsig
    Pages 63-79

  7. Using ARIS to Design the Future Logistics Enterprise

    • Thomas R. Gulledge, Philip Hayes, Alexander Lotterer, Georg Simon
    Pages 81-102

  8. Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies

    • Low Siow Hoon, Christian Rieger
    Pages 103-122

  9. Change Management — Health Care Reform in Bulgaria

    • Boyan Doganov, Gencho Nachev, Ralf Martin Ester
    Pages 123-143

  10. Slovenian Railways Process Reengineering Project

    • Peter Lovšin, Josip Orbanić, Miro Sobocan
    Pages 145-161

  11. Evaluation of Business Processes — Basis for Successfully Changing the Organization of ERA© Ltd., a Slovenian Retail Company

    • Iztok Pustatičnik
    Pages 163-181

  12. It Pays to be Prepared

    • Andrej Devečka, Václav Kalenda, Ján Sirota
    Pages 183-196

  13. Increasing Process Efficiency at Siemens AG Austria

    • Maria Beham, Kurt Broinger, Walter Obrowsky, Gabriele Kaltenbrunner, Peter Nattermann, Florian Schober
    Pages 197-215

  14. Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities

    • Wolfgang Kraemer, Peter Sprenger
    Pages 217-250

  15. Case Studies Business Information Systems Online / Corporate University

    • Wolfgang Kraemer, Peter Sprenger
    Pages 251-270

  16. Epilog: Jazz Improvisation and Management

    • August-Wilhelm Scheer
    Pages 271-286

  17. Back Matter

    Pages 287-294
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Keywords

About this book

Today's business environment is constantly changing: New customer require­ ments or products, an evolving competition, new IT solutions like EAl or web services, outsourcing opportunities, mergers & acquisitions or changing legal re­ quirements are just a few reasons for this change. Intra and inter-enterprise proc­ esses of enterprises have to change accordingly. Therefore organizations have to ensure an efficient and effective business process change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. However, the execution of successful change management has been extremely dif­ ficult. Many initiatives failed because of an unclear scooping and a missing defi­ nition of deliverables. Only the comprehensive design of the business processes to be improved creates a basis for a focused management of change. Change man­ agement can then be handled as a process by itself. It becomes measurable and can be controlled. It is an integral part of business process lifecycle management. Key-enabler is the ARIS Toolset which supports all activities of the process and change management: Business strategies, the resulting process specifications and execution as well as the process controlling are executed by using ARIS tools - in the phase of change as well as during the daily operation.

Editors and Affiliations

  • IDS Scheer AG, Saarbrücken, Germany

    August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost

  • IDS Scheer, Inc., Berwyn, USA

    Mathias F. W. Kirchmer

Bibliographic Information

  • Book Title: Business Process Change Management

  • Book Subtitle: ARIS in Practice

  • Editors: August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias F. W. Kirchmer

  • DOI: https://doi.org/10.1007/978-3-540-24703-6

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2003

  • Hardcover ISBN: 978-3-540-00243-7Published: 06 March 2003

  • Softcover ISBN: 978-3-642-05532-4Published: 04 December 2010

  • eBook ISBN: 978-3-540-24703-6Published: 03 November 2012

  • Edition Number: 1

  • Number of Pages: XIII, 294

  • Number of Illustrations: 125 b/w illustrations

  • Topics: Computer Applications, Business Strategy/Leadership, IT in Business, Information Systems Applications (incl. Internet), Management

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