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  • © 2023

Towards User-Centric Transport in Europe 3

Making Digital Mobility Inclusive and Accessible

  • Focuses on inclusivity and accessibility of digital mobility services

  • Describes user-centric design approaches for developing more inclusive transport solutions

  • Offers a good balance of theory and practice

  • This book is open access, which means that you have free and unlimited access

Part of the book series: Lecture Notes in Mobility (LNMOB)

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xi
  2. The Emergence of a New Digital Mobility Ecosystem

    1. Front Matter

      Pages 1-1
    2. Urban Mobility Transition Driven by New Digital Technologies

      • Teresa de la Cruz, Beatriz Royo, Carolina Ciprés
      Pages 3-21Open Access
    3. Automated Vehicles Empowering Mobility of Vulnerable Groups - and the Pathway to Achieve This

      • Annette Randhahn, Joana Leitão, Erzsébet Foldesi, Jörg Dubbert, Alexandra Pinto, Carolin Zachäus et al.
      Pages 22-41Open Access
    4. Citizen-Centered Mobility Model of Catalonia

      • Xavier Sanyer Matias, Lluís Alegre Valls
      Pages 42-55Open Access
  3. Who is Left Out: Why Vulnerable People Cannot Access Digital Mobility Services?

    1. Front Matter

      Pages 57-57
    2. Non-digital Travellers – Five Need-Based Personas to Understand Their Drivers and Needs

      • Suzanne Hiemstra-van Mastrigt, Max Sampimon, Claudia Spaargaren
      Pages 74-92Open Access
    3. Methodological Paths to Achieve Inclusive Digital Mobility Solutions: Target-Group Capabilities and Limitations

      • Floridea Di Ciommo, Gianni Rondinella, Yoram Shiftan, Michelle Specktor
      Pages 93-107Open Access
  4. Mobilising Local Knowledge: Co-Creating User-Centric Services and Applications

    1. Front Matter

      Pages 109-109
    2. Leaving No One Behind: Involving Users in Creating Inclusive Digital Mobility

      • Kathryn Bulanowski, Sandra Lima, Evelien Marlier
      Pages 111-126Open Access
    3. INDIMO Communities of Practice in Monghidoro, Antwerp, Galilée, Madrid, and Berlin: A Common Space for Co-designing Inclusive Digital Mobility Solutions

      • Floridea Di Ciommo, Eleonora Tu, Juanita Devis, Michelle Specktor, Yoram Shiftan, Miguel Jaenike et al.
      Pages 127-141Open Access
    4. Mainstreaming Sustainable Urban Mobility – The Mieri-Mobil Project

      • Michael Abraham, Carolin Schröder
      Pages 142-153Open Access
  5. User-Centric Design for Digital Mobility

    1. Front Matter

      Pages 155-155
    2. TRIPS: Co-design as a Method for Accessible Design in Transport

      • Elvia Vasconcelos, Kristina Andersen, Laura Alčiauskaitė, Alexandra König, Tally Hatzakis, Carolina Launo
      Pages 173-193Open Access
  6. Decision Support for Policy Makers for Inclusive and Accessible Mobility Services

    1. Front Matter

      Pages 213-213
    2. Framing Digital Mobility Gap: A Starting Point in the Design of Inclusive Mobility Eco-Systems

      • Nina Nesterova, L. Hoeke, J. A.-L. Goodman-Deane, S. Delespaul, Bartosz Wybraniec, Boris Lazzarini
      Pages 235-253Open Access

About this book

This book gathers contributions to the EU-funded Horizon 2020 project INDIMO (Inclusive Digital Mobility Solutions), its sister projects DIGNITY (Digital Transport in and for Society) and TRIPS (Transport Innovation for Persons with Disabilities Needs Satisfaction), which have been focusing on making transport systems inclusive and accessible for all. Digitalization has enabled the emergence and proliferation of novel, ‘disruptive’ transport and delivery services. These services are often exclusively only available through digital channels such as a smartphone app or website. Yet a substantial segment of the population is at risk of being excluded from these services for a variety of reasons. Therefore, it is strongly necessary to integrate inclusivity and accessibility into the design and operation of mobility services. This book aims at discussing cases of and reasons for digital exclusion in transport. It also investigates the role of participatory and user-centric planning and design methods in making digital mobility more inclusive and accessible. Further, it discusses tools and technologies that could help policy makers to develop digital mobility as a more inclusive and accessible service.

This is an open access book.


Keywords

  • Digital Solution for Mobility
  • Inclusive Digital Mobility
  • Digital Exclusion in Transport
  • Digital Multimodal Mobility Platforms
  • Participatory Processes in Mobility Plannig
  • User-centred Design for Mobility
  • Universal Design in Mobility
  • User Interfaces in Mobility
  • Vulnerable Users
  • Sustainable Mobility
  • EU-funded TRIPS Project
  • EU-funded INDIMO Project
  • EU-funded DIGNITY Project
  • Open Access

Editors and Affiliations

  • Vrije Universiteit Brussel, Brussels, Belgium

    Imre Keseru

  • Mobility, Energy and Future Technologies, VDI/VDE Innovation + Technik, Berlin, Germany

    Annette Randhahn

Bibliographic Information

  • Book Title: Towards User-Centric Transport in Europe 3

  • Book Subtitle: Making Digital Mobility Inclusive and Accessible

  • Editors: Imre Keseru, Annette Randhahn

  • Series Title: Lecture Notes in Mobility

  • DOI: https://doi.org/10.1007/978-3-031-26155-8

  • Publisher: Springer Cham

  • eBook Packages: Engineering, Engineering (R0)

  • Copyright Information: VDI/VDE Innovation + Technik GmbH 2023

  • License: CC BY

  • Hardcover ISBN: 978-3-031-26154-1Published: 27 February 2023

  • Softcover ISBN: 978-3-031-26157-2Published: 27 February 2023

  • eBook ISBN: 978-3-031-26155-8Published: 26 February 2023

  • Series ISSN: 2196-5544

  • Series E-ISSN: 2196-5552

  • Edition Number: 1

  • Number of Pages: XI, 292

  • Number of Illustrations: 3 b/w illustrations, 56 illustrations in colour

  • Topics: Transportation Technology and Traffic Engineering, User Interfaces and Human Computer Interaction

Buy it now

Buying options

Softcover Book USD 49.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 59.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access