Skip to main content

Towards User-Centric Transport in Europe 3

Making Digital Mobility Inclusive and Accessible

  • Book
  • Open Access
  • © 2023

You have full access to this open access Book


  • Focuses on inclusivity and accessibility of digital mobility services
  • Describes user-centric design approaches for developing more inclusive transport solutions
  • Offers a good balance of theory and practice
  • This book is open access, which means that you have free and unlimited access

Part of the book series: Lecture Notes in Mobility (LNMOB)

Buy print copy

Softcover Book USD 49.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 59.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

About this book

This book gathers contributions to the EU-funded Horizon 2020 project INDIMO (Inclusive Digital Mobility Solutions), its sister projects DIGNITY (Digital Transport in and for Society) and TRIPS (Transport Innovation for Persons with Disabilities Needs Satisfaction), which have been focusing on making transport systems inclusive and accessible for all. Digitalization has enabled the emergence and proliferation of novel, ‘disruptive’ transport and delivery services. These services are often exclusively only available through digital channels such as a smartphone app or website. Yet a substantial segment of the population is at risk of being excluded from these services for a variety of reasons. Therefore, it is strongly necessary to integrate inclusivity and accessibility into the design and operation of mobility services. This book aims at discussing cases of and reasons for digital exclusion in transport. It also investigates the role of participatory and user-centric planning and design methods in making digital mobility more inclusive and accessible. Further, it discusses tools and technologies that could help policy makers to develop digital mobility as a more inclusive and accessible service.

This is an open access book.

Similar content being viewed by others


Table of contents (16 chapters)

  1. The Emergence of a New Digital Mobility Ecosystem

  2. Who is Left Out: Why Vulnerable People Cannot Access Digital Mobility Services?

  3. Mobilising Local Knowledge: Co-Creating User-Centric Services and Applications

  4. User-Centric Design for Digital Mobility

  5. Decision Support for Policy Makers for Inclusive and Accessible Mobility Services

Editors and Affiliations

  • Vrije Universiteit Brussel, Brussels, Belgium

    Imre Keseru

  • Mobility, Energy and Future Technologies, VDI/VDE Innovation + Technik, Berlin, Germany

    Annette Randhahn

Bibliographic Information

  • Book Title: Towards User-Centric Transport in Europe 3

  • Book Subtitle: Making Digital Mobility Inclusive and Accessible

  • Editors: Imre Keseru, Annette Randhahn

  • Series Title: Lecture Notes in Mobility

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Engineering, Engineering (R0)

  • Copyright Information: VDI/VDE Innovation + Technik GmbH 2023

  • Hardcover ISBN: 978-3-031-26154-1Published: 27 February 2023

  • Softcover ISBN: 978-3-031-26157-2Published: 27 February 2023

  • eBook ISBN: 978-3-031-26155-8Published: 26 February 2023

  • Series ISSN: 2196-5544

  • Series E-ISSN: 2196-5552

  • Edition Number: 1

  • Number of Pages: XI, 292

  • Number of Illustrations: 3 b/w illustrations, 56 illustrations in colour

  • Topics: Transportation Technology and Traffic Engineering, User Interfaces and Human Computer Interaction

Publish with us