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Age-Inclusive ICT Innovation for Service Delivery in South Africa

A Developing Country Perspective

  • This is an open access book

  • Considers user competence, context, and mediating influences on ICT innovation in a developing country context

  • Presents baseline data of older South Africans' ICT use, with templates and examples

  • Ties together discussions on low-cost technology development with sustainability goals

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Hardcover Book USD 59.99
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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xxii
  2. Context and Project Background

    1. Front Matter

      Pages 1-1
    2. Municipal Service Delivery to Older Persons: Contextualizing Opportunities for ICT Interventions

      • Vera Roos, Anél du Plessis, Jaco Hoffman
      Pages 29-53Open Access
  3. Principles, Processes and Applications

    1. Front Matter

      Pages 83-83
    2. Older South Africans’ Cell Phone Use in Diverse Settings: A Baseline Assessment

      • Vera Roos, Jaco Hoffman, Mianda Erasmus, Elizabeth Bothma, Leoni van der Vaart
      Pages 153-177Open Access
    3. Intergenerational Experiences around Older Persons’ Cell Phone Use in Formal Public Domains

      • Vera Roos, Jaco Hoffman, Choja Oduaran
      Pages 179-204Open Access
  4. Age-Inclusive ICT Design and Further Developments

    1. Front Matter

      Pages 227-227
  5. Back Matter

    Pages 251-257

About this book


Editors and Affiliations

  • Optentia Research Unit, Vanderbijlpark Campus, North-West University, Vanderbijlpark, South Africa

    Vera Roos, Jaco Hoffman

About the editors

Vera Roos is Research Professor in the Ageing and Generational Dynamics programme in the Optentia Research Unit (AGenDA) at the North-West University, and an Affiliate Research Fellow of the Institute of Population Ageing at the University of Oxford. As a socio-gerontologist, she focuses on relational experiences and, from a community psychology perspective, on the contributions of older individuals in challenged contexts. Vera has presented her research on topics related to enabling interpersonal contexts, loneliness, friendship, and intergenerational relations at national and international conferences, and has published widely, including three edited books. She developed the Mmogo-method®, a projective visual data-collection tool to enable research participation despite age, language or cultural barriers and to obtain layered information about personal, relational, and group experiences. Findings from this visual method informed the development of a relational theory, Self-Interactional Group Theory (SIGT), and intergenerational interventions. Vera’s commitment to promoting the well-being of older people in relation to their contextual realities prompted the development of an information and communication eDirectory system, Yabelana, with context-specific information for use on smart and older generation mobile phone devices. Vera Roos is a rated scientist of the South African National Research Foundation.

 

Jaco Hoffman (DPhil, Oxon) is Professor of socio-gerontology in the Optentia Research Unit, North-West University (Vanderbijlpark Campus), where he leads the Ageing and Generational Dynamics in Africa (AGenDA) programme. He is also Professorial Fellow at the Institute of Population Ageing, University of Oxford, where he co-ordinates the UN-endorsed African Research Network on Ageing (AFRAN). AFRAN brings together African and international institutions and individuals from academia, policy, and practice to develop and expand African research and training capacity on ageing. He is an Honorary Professor in the Institute of Ageing in Africa, Department of Medicine, Faculty of Health Sciences, University of Cape Town, a past president of the South African Gerontological Association (SAGA), and founding member of the South African Older Persons Forum. Jaco co-directs, with Professor Sebastiana Kalula (UCT), the International Longevity Centre (ILC) South Africa, and is a director of the International Federation of Ageing (IFA) Board. His research experience relates broadly to the social sciences (sociology, anthropology), with specialization in the multidisciplinary field of socio-gerontology, including topics such as HIV/AIDS, poverty, (long-term) care, families, and community development.

Bibliographic Information

  • Book Title: Age-Inclusive ICT Innovation for Service Delivery in South Africa

  • Book Subtitle: A Developing Country Perspective

  • Editors: Vera Roos, Jaco Hoffman

  • DOI: https://doi.org/10.1007/978-3-030-94606-7

  • Publisher: Springer Cham

  • eBook Packages: Social Sciences, Social Sciences (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s) 2022

  • License: CC BY

  • Hardcover ISBN: 978-3-030-94605-0Published: 04 October 2022

  • Softcover ISBN: 978-3-030-94608-1Published: 04 October 2022

  • eBook ISBN: 978-3-030-94606-7Published: 03 October 2022

  • Edition Number: 1

  • Number of Pages: XXII, 257

  • Number of Illustrations: 4 b/w illustrations, 36 illustrations in colour

  • Topics: Social Policy, Information Systems and Communication Service, Development and Social Change

Buy it now

Buying options

Softcover Book USD 49.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 59.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access