Improving Interagency Collaboration, Innovation and Learning in Criminal Justice Systems

1. Front Matter

   Pages i-xxvi

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2. Setting the Scene and Introduction

   • Sarah Hean, Anu Kajamaa, Berit Johnsen, Laure Kloetzer

   Pages 1-27Open Access

3. International Contexts of Collaborative Practice in a Variety of Penal Contexts: Substantive Areas for Organisational Innovation and Change—Studies in Norway

   1. Front Matter

      Pages 29-29

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   2. Interorganisational Collaboration in a Norwegian Prison—Challenges and Opportunities Arising from Interagency Meetings

      • Päivikki Lahtinen, Anu Kajamaa, Laura Seppänen, Berit Johnsen, Sarah Hean, Terhi Esko

      Pages 31-57Open Access

   3. Mirrors of Prison Life—From Compartmentalised Practice Towards Boundary Crossing Expertise

      • Søren Walther Nielsen, Anu Kajamaa

      Pages 59-85Open Access

   4. “Living with” Interagency Collaboration—Three Sustaining Practices

      • Tine Murphy, Marie Aakjær, Eva Pallesen, Charlotte Rosenberg

      Pages 87-109Open Access

   5. The Application of Norwegian Humane Ideals by Front-Line Workers When Collaboratively Reintegrating Inmates Back into Society

      • William Dugdale, Sarah Hean

      Pages 111-138Open Access

4. International Contexts of Collaborative Practice in a Variety of Penal Contexts: Substantive Areas for Organisational Innovation and Change—Studies in England

   1. Front Matter

      Pages 139-139

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   2. Tracing the Historical Development of a Service Model for Interagency Collaboration: Contradictions as Barriers and Potential Drivers for Change

      • Paulo Rocha, Sarah Hean

      Pages 141-164Open Access

   3. Mentoring in Practice: Rebuilding Dialogue with Mentees’ Stories

      • Laure Kloetzer, Jo Wells, Laura Seppänen, Sarah Hean

      Pages 165-192Open Access

5. Strategies and Methods to Promote Collaboration, Management and Innovation

   1. Front Matter

      Pages 193-193

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   2. A COLAB Model of Workplace Transformation in the Criminal Justice Context

      • Sarah Hean, Marie Aakjær, Laure Kloetzer, Laura Seppänen, Anu Kajamaa, Päivikki Lahtinen et al.

      Pages 195-227Open Access

   3. Facilitation of Developmental Tasks in Prisons: Applying the Method of Human-Centred Co-evaluation

      • Laura Seppänen, Heli Heikkilä, Anu Kajamaa, Päivikki Lahtinen, Hilkka Ylisassi

      Pages 229-248Open Access

   4. Interprofessional Collaboration Concerning Offenders in Transition Between Mental Health and Criminal Justice Services. PINCOM Used as a Framework for HCR-20V3 Assessment

      • Atle Ødegård, Stål Bjørkly

      Pages 249-265Open Access

   5. Early Recognition Method: ‘Opening Doors’ in Risk Management Dialogue Between Mental Health and Prison Services

      • Frans Fluttert, Gunnar Eidhammer, Karl Yngvar Dale

      Pages 267-295Open Access

   6. People in Contact with Criminal Justice Systems Participating in Service Redesign: Vulnerable Citizens or Democratic Partners?

      • Jonathan Parker, Vanessa Heaslip, Sara Ashencaen Crabtree, Berit Johnsen, Sarah Hean

      Pages 297-321Open Access

   7. Avenues of Opportunity: Journeys of Activities Through Third Sector Organisations

      • Angela Turner-Wilson, Stuart Dearborn, Catherine Bullen

      Pages 323-340Open Access

   8. Facilitating Understanding of Ex-Prison Service Users’ Needs: The Utility of Q Method as a Means of Representing Service User Voices in Service Development

      • Siv Elin Nord Sæbjørnsen, Sarah Hean, Atle Ødegård

      Pages 341-374Open Access

   9. Do We Need the Users’ Voice? An Empirical Research Example Comparing Views of Service Providers and Ex-Prisoners: Implications for Practice

      • Siv Elin Nord Sæbjørnsen, Sarah Hean, Kristin Røvik, Bjørn Kjetil Larsen, Atle Ødegård

      Pages 375-399Open Access

   10. Reflecting on Researcher/Practice Relationships in Prison Research: A Contact Hypothesis Lens

       • Sarah Hean, Liv Jorunn Skippervik, Richard Heslop, Caroline Stevens

       Pages 401-438Open Access

This Open Access edited collection seeks to improve collaboration between criminal justice and welfare services in order to help prepare offenders for life after serving a prison sentence. It examines the potential tensions between criminal justice agencies and other organisations which are involved in the rehabilitation and reintegration of offenders, most notably those engaged in mental health care or third sector organisations. It then suggests a variety of different methods and approaches to help to overcome such tensions and promote inter-agency collaboration and co-working, drawing on emerging research and models, with a focus on the practice in European and Scandinavian countries. For academics and practitioners working in prisons and the penal system, this collection will be invaluable. 

• health services
• social care
• prison officers
• Open Access
• welfare services
• rehabilitation
• mental health
• prison education
• risk management in prison
• fieldwork in prison
• prison research methods
• offender welfare
• social innovation
• prison
• multi-agency working
• re-offending
• social work

• Social Work Department, University of Stavanger, Stavanger, Norway

  Sarah Hean

• University College of the Norwegian Correctional Service (KRUS), Lillestrom, Norway

  Berit Johnsen

• Faculty of Educational Sciences, University of Helsinki, Helsinki, Finland

  Anu Kajamaa

• Institute of Psychology and Education, University of Neuchâtel, Neuchâtel, Switzerland

  Laure Kloetzer

Sarah Hean is Professor of Social Work at the University of Stavanger, Norway, and Professor of Social Sciences at the Bournemouth University, UK.

Berit Johnsen is Research Professor in Penology at the University College of Norwegian Correctional Service, Norway. She has carried out a range of studies of Norwegian prisons and published both nationally and internationally.

Laure Kloetzer is Assistant Professor in Socio-Cultural Psychology at the Institute of Psychology and Education, University of Neuchâtel, Switzerland. 

Anu Kajamaa is Associate Professor in the Faculty of Educational Sciences at the University of Helsinki, Finland.