Overview
- Provides optimal configuration for QoS implementation, VPN split tunnel, Teams Direct Routing, phone system with LBR
- Help you prepare for Microsoft Exam MS-740: Troubleshooting Microsoft Teams
- Covers Teams management and troubleshooting using PowerShell
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Table of contents (8 chapters)
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Front Matter
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Back Matter
Keywords
About this book
The book begins with an introduction to Microsoft Teams and it provides a troubleshooting terminology. You will understand how to identify and develop a systematic approach for troubleshooting Teams. You will learn Teams Phone (voice) management and how to handle issues related to: Direct Routing connectivity, call routing, emergency calling, and much more. The book covers issues related to Teams client-side and external access along with Teams call quality troubleshooting. You will gain knowledge of real-world issues and use Teams troubleshooting tools such as the: Connectivity Analyzer, call diagnostic tool, SBC Syslog, Call Quality Dashboard, and quality analytics tool. You will gothrough the: Call Quality Dashboard with custom queries, PowerBI connector tool for the Teams Call Quality Dashboard, Teams Phone system Direct Routing Health Dashboard for call quality troubleshooting, and learn how to design PowerBI-based Teams reports.
After reading this book, you will be able to quickly diagnose Teams connectivity and quality problems, and discover the root cause of any Teams issue. This book also is a practical guide you can use to prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740).
What You Will Learn
- Understand Microsoft Teams service components and their functionality
- Understand unique approaches and techniques to identify an issue, capture the diagnostic log, and analyze the log
- Detect poor audio/video calls and troubleshoot underlying problems
- Troubleshoot and administer Teams Phone system connectivity and call routing issues
- Use the Call Quality Dashboard, and Analytics, for call quality troubleshooting
- Understand and design a custom call report based on PowerBI report templates
- Prepare for the certification exam on troubleshooting Microsoft Teams (Exam MS-740)
Microsoft Teams administrators, support engineers, helpdesk engineers, telecom admins, and network engineers
Authors and Affiliations
About the authors
Arun M. Sabale is a Microsoft Certified Azure architect and Microsoft Certified Modern Desktop Expert. He has written several blog posts on Azure services and automation, PowerShell, ARM, and Terraform. Arun has more than 12 years of experience in PowerShell automation and other Microsoft services such as AD, DNS, DHCP, and VMM, and more than six years of experience in Azure infra design/deployment/automation, PowerShell, ARM, Terraform, and AzureDevOps. His current role is a combination of Azure design and development and automation.
Bibliographic Information
Book Title: Troubleshooting Microsoft Teams
Book Subtitle: Enlisting the Right Approach and Tools in Teams for Mapping and Troubleshooting Issues
Authors: Balu N Ilag, Arun M Sabale
DOI: https://doi.org/10.1007/978-1-4842-8622-7
Publisher: Apress Berkeley, CA
eBook Packages: Professional and Applied Computing, Apress Access Books, Professional and Applied Computing (R0)
Copyright Information: Balu N Ilag and Arun M Sabale 2022
Softcover ISBN: 978-1-4842-8621-0Published: 28 September 2022
eBook ISBN: 978-1-4842-8622-7Published: 27 September 2022
Edition Number: 1
Number of Pages: XXVII, 459
Number of Illustrations: 156 b/w illustrations
Topics: Microsoft and .NET