Correction to: BMC Health Services Research (2023) 23:439. https://doi.org/10.1186/s12913-023-09412-9.

Following publication of the original article [1], multiple errors (missing words) were identified throughout the main text, due to a typesetting mistake.

The original article [1] has been corrected and the publisher apologises to the authors and readers for the inconvenience caused by these errors.