Correction to: BMC Health Serv Res 22, 183 (2022)
https://doi.org/10.1186/s12913-022-07594-2
Following publication of the original article [1], the authors identified an error in Fig. 2. The updated Fig. 2 provides a level illustration of Fig. 2. Several corrections have been made, including text above figure (Low impact, Medium impact, and High impact), and text in the center (Delighters, Satisfiers, Hybrids, Dissatisfiers, and Frustrators). The correct figure is given below.
Impact-asymmetry analysis (IAA) grid. Attributes were categorized as delighters (12,14,15,18), satisfiers (2,11), hybrid (17), dissatisfiers (1,3,4,6,9,13,16), and frustrators (5,7,8,10,19,20) based on three levels of impact scores (high, medium, and low)
The original article has been corrected.
Reference
Wang, et al. Evaluating caregivers’ service quality perceptions: impact-range performance and asymmetry analyses. BMC Health Serv Res. 2022;22:183. https://doi.org/10.1186/s12913-022-07594-2.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
About this article
Cite this article
Wang, WF., Chen, CM., Jhang, KM. et al. Correction to: Evaluating caregivers’ service quality perceptions: impact-range performance and asymmetry analyses. BMC Health Serv Res 22, 286 (2022). https://doi.org/10.1186/s12913-022-07684-1
Published:
DOI: https://doi.org/10.1186/s12913-022-07684-1