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Information visualisation: a holistic tool to discover knowledge. Case study – what video-telephone care? What elderly?

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Knowledge Management Research & Practice

Abstract

Today all parties within the health-care system demand more information and evidence to take more efficient and pinpointed management decisions. Their goal is a better patient and patient-care management. This paper presents an information visualisation approach to discover knowledge for the management of tele-home care for the elderly using the video-telephone: what type of elderly need what type of video-telephone interventions? This document focuses on the synthesis aspects of data mining with a view to knowledge discovery: the global, holistic, synthesis approach. More specifically, it summarises visually the relationships among the types of video-telephony care, among the segments of elderly, and between the types of interventions and the segments of elderly simultaneously. The graphical display allows delineating areas that group elderly with a similar/dissimilar video-telephony care profile. Information visualisation is a promising approach to provide insight into large multidimensional data sets. It fosters knowledge discovery.

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Acknowledgements

We thank the European Union, the city of Kortrijk (Belgium) and its municipal welfare centre and the cable-television company and the non-profit organisation Open Net for funding the video-telephony experiment.

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Correspondence to Antonia Arnaert.

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Arnaert, A., Delesie, L. Information visualisation: a holistic tool to discover knowledge. Case study – what video-telephone care? What elderly?. Knowl Manage Res Pract 3, 3–9 (2005). https://doi.org/10.1057/palgrave.kmrp.8500045

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  • DOI: https://doi.org/10.1057/palgrave.kmrp.8500045

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