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Total Systems Intervention (TSI): A Reconstitution

  • Theoretical Paper
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Journal of the Operational Research Society

Abstract

Total Systems Intervention (TSI) is a very new approach to ‘problem solving’, but has enjoyed a more extensive use than expected at this stage. Early accounts of it have now been explored in some depth in practice and through theoretical discussion. There have been many new insights generated. Conditions are now propitious for a thorough reworking of TSI as a practical tool, to bring it right up-to-date. This article provides a very brief review of uses of TSI, theoretical and practical reflections, plus an extensive overview of the TSI method as it is employed today. TSI's philosophy, principles and process are described and explained. Some ideas for further development are given.

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Flood, R. Total Systems Intervention (TSI): A Reconstitution. J Oper Res Soc 46, 174–191 (1995). https://doi.org/10.1057/jors.1995.23

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  • DOI: https://doi.org/10.1057/jors.1995.23

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