Abstract
This paper deals with the GIx/G/c queueing system in a steady state. We refine a diffusion approximation method incorporating the constraint of traffic conservation for general queueing systems. An approximate expression for the distribution of the number of customers is obtained. Numerical results are presented to show that the refined model provides improved performance.
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Wu, JS., Wang, JY. Refining the Diffusion Approximation for the GIx/G/c Queue. J Oper Res Soc 45, 431–439 (1994). https://doi.org/10.1057/jors.1994.61
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DOI: https://doi.org/10.1057/jors.1994.61