Decision-making in a Management Assessment Centre

Abstract

Over the years, various methods and models for the assessment of management potential have been developed. A large financial institution uses an assessment centre to determine management potential of existing staff, and information collected from the various activities carried out at the centre is used to produce an overall rating of potential. The way in which this rating is determined is examined, and it is felt that a more effective method of using the information can be developed. In order to do this, a scientific approach to the analysis of the information already collected was adopted. From the results of the analysis, and with due consideration to the non-quantitative aspects of the situation, models for determining management potential can be developed.