Abstract
This paper considers the problem of finding an optimal or economic service rate in queueing situations that can be modelled as birth-death processes. The costs and revenues considered are a cost for waiting, a cost for operating the server, and a revenue for each customer served. The paper derives certain optimality conditions that must be met in order that the service rate is optimal. These results are then applied to find economic service rates from graphs.
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Grassmann, W. The Economic Service Rate. J Oper Res Soc 30, 149–155 (1979). https://doi.org/10.1057/jors.1979.28
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DOI: https://doi.org/10.1057/jors.1979.28