Abstract
The current empowerment rhetoric that is discussed in digital health initiatives is problematic, Nickel et al. argue in a recent article that is published in this journal. They highlight social justice as a crucial value that should be re-engineered in this context. However, they do not take a stand on the relational meaning of autonomy. In this commentary, we instead claim that autonomy could better be conceptualized in relational terms as it brings into focus the importance of developing capabilities that can support self-determination. Such a conception of autonomy places greater emphasis on social justice concerns that mainstream bioethics tends to brush aside. Finally, we introduce the framework of Capability Sensitive Design as a better strategy to try to achieve empowerment through digital health.
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For instance, relational autonomy is also developed in Ubuntu ethics (Mhlambi & Tiribelli, 2023) or more Western-oriented ethical theories such as “care ethics, ethical multiculturalism, phenomenology, personalist ethics, relational ethics, virtue ethics, and different forms of political-philosophical approaches, such as communitarianism, liberalism, etc.” (Gómez-Vírseda et al., 2019, p. 12)
Most applications remain free despite billions in venture capital funding being secured every year for digital health applications. See Somaiya et al. (2023) for an overview of annual venture capital funding. While many in the development team may have the primary aim of developing a quality health product, investors are more likely to be concerned with profits. This focus on profits may incentivize the development of lower quality “general wellness products” that are designed to amass a large subscriber base, whose information is then used to market for-pay products and services to (Simon et al., 2022).
One such solution might come in the form of AI assistants that can assist a clinician in answering messages in online patient portals. ChatGPT, a non-medical AI assistant outperformed clinicians on metrics of both quality and empathy in responding to these message (Abbasi & Hswen, 2023). But it is not immediately obvious that this sort of solution will be utilized to help patients and broaden access. In some cases, clinicians can opt out of helping vulnerable patients (Krishnamurthy, 2023), and may instead use these AI assistants to reduce their own workloads as burnout and a shortfall of providers are pervasive throughout the healthcare industry.
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This research has received funding from the European Research Council (ERC) under the European Union’s Horizon 2020 research and innovation programme (grant agreement No. 919841 – DIME).
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De Proost, M., Gray, J. No Justice Without (Relational) Autonomy? Rethinking the Digital Empowerment Rhetoric. DISO 3, 8 (2024). https://doi.org/10.1007/s44206-024-00093-3
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DOI: https://doi.org/10.1007/s44206-024-00093-3