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The importance of being taught: improving public engagement in resource management through learning by doing

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Abstract

While public engagement is a legal (and moral) requirement in many countries, good engagement is hard to do. Bad public engagement is too often the norm, often ending in court cases or protests. While government and industry proponents often do not see public engagement as important, in turn practitioners often assume it can be done “on the fly” to comply with the law. We argue that the appropriate role of community engagement, building relationships and ownership of initiatives within communities, is neglected and its promise of improved community-Industry/government relations overlooked. Recently, there has been a resurgence in the creation of engagement tools enabling effective discussion and progress on shared agendas. Unfortunately, as many do not understand or practice engagement ethically, these tools and the deepening understanding of public engagement is underutilized. Our answer to this challenge is to teach university courses that explicitly focus on how to do good public engagement, the importance of many different approaches and the requirement to implement custom supports. Many of our examples are drawn from the authors’ own engagement practice and experiences. We try to teach students, through our own example, a willingness to be a different sort of practitioner: making a difference in the world. We stress that public engagement is key to increased civic engagement and democracy. In this article, we use personal and professional reflection to examine the need for good practice, our own understanding of it and how we teach good engagement practices at a Canadian university, including developing an innovative practice.

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Notes

  1. In early research, this is called public participation; we use the word engagement as more evocative of the depth and complexity of the processes we advocate for.

  2. The outside world already acknowledges the need for the so-called softer skills and moving to fill the gap. See, for example, National Collaborating Centre, 2013: as they say themselves “…[this resource is offered to support the public health practitioner in adopting community engagement as a central strategy and supporting community participation as a core competency for public health practice. It is a cornerstone of community-focused public health and a key approach to improve health equity through action on the social determinants of health.”

  3. The International Association of Public Participations (IAP2) offers training and certification, but while they offer excellent resources, which we share with our students, most organizations/agencies do not require such certification.

  4. Both authors, holding PhDs and “recognized” as experts, are often called upon by communities to serve as “conveyors” of local/Indigenous knowledge/expertise because that externally recognized expertise is more likely to be accepted by agencies.

  5. This unattributed quote, and the others used in this article, are drawn from notes from our many public engagements over the years.

  6. There are also resources that require payment and strictly control their tools. Regardless of value, such requirements put them beyond the reach of many practitioners or publics.

  7. Arnstein’s Ladder has been updated, see Connor (1988), Pretty (1994), and Reed et al. (2018) for Ladder revisioning. The point still stands: most engagement does not ascend far up any of these models.

  8. “Wicked problems” is a term coined by theorists Rittel and Webber in 1973, highlighting how intractable and complex social and political questions have become. These problems are not easily solved, are frequently emergent and evolving, and require collaboration and design thinking as processes on a path to solutions. See: Interaction Design Foundation, (IDF) Wicked problems. https://www.interaction-design.org/literature/topics/wicked-problems.

  9. We acknowledge not all planners will choose to so do, although the results may not end well for their communities or their employers.

  10. Although if you have a budget, we suggest investing in common engagement “tools” (we purchase our own), inducements to attract participants in projects, and the budget to run a real engagement as a workshop for students.

  11. The authors developed, at the request of our university’s President, a workshop for senior university administrators on meaningfully engaging students, staff and faculty; such engagement can lead to better institutional inter-relationships (at a university that has seen multiple strikes in recent years).

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Acknowledgments

This work was conducted on the Traditional Territories of the Lheidli T’enneh First Nation.

Funding

An earlier version of this paper was developed through an interdisciplinary workshop supported by the Agriculture and Food Research Initiative (AFRI) Advancing scholarship and practice of stakeholder engagement in working landscapes Grant No. 2020–01551 project accession no. 1023309 from the USDA National Institute of Food and Agriculture.

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The authors have contributed equally to all aspects of this work, from coceptualization, to writing.

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Correspondence to Annie L. Booth.

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Healy, T., Booth, A.L. The importance of being taught: improving public engagement in resource management through learning by doing. Socio Ecol Pract Res 5, 111–121 (2023). https://doi.org/10.1007/s42532-023-00141-1

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