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Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism

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Abstract

The development of the Internet has provided firms with the ideal opportunity to make up for the knowledge gap for achieving internal knowledge generation (IKG) and external knowledge acquisition (EKA). It is worth exploring how Internet resources can be used to satisfy organizational knowledge needs efficiently to adapt to dynamic environments. Thus, according to the resource-based view, knowledge-based view, and contingency theory, we study the impact of different types of Internet resources on the two modes of knowledge creation (IKG and EKA), as well as the moderating effect of environmental dynamism (ED) on this relationship. The hypothesized relationships were tested using the hierarchical regression analysis method with survey data collected from 399 Chinese firms. We found that Internet relationship resource and Internet human resource can simultaneously facilitate IKG and EKA, while Internet infrastructure resource positively affects IKG but has no significant impact on EKA. Furthermore, ED positively moderates the relationship between Internet relationship resource and IKG and EKA, but negatively moderates the relationship between Internet human resource and EKA.

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Authors and Affiliations

  1. School of Economics and Management, Fuzhou University, Fuzhou, 350108, China

    Cai-Yun Zhuang, Guo-Hong Chen & Li-Li Wang

  2. Business School, Yango University, Fuzhou, 350015, China

    Guo-Hong Chen

Authors
  1. Cai-Yun Zhuang
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  2. Guo-Hong Chen
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  3. Li-Li Wang
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Correspondence to Guo-Hong Chen.

Additional information

This work was supported by the National Social Science Foundation of China (No. 15FGL005), the National Natural Science Foundation of China (Nos. 71403052 and 71403055), and the Social Science Planning Project of Fujian Province of China (No. FJ2016C030).

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Zhuang, CY., Chen, GH. & Wang, LL. Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism. J. Oper. Res. Soc. China 7, 337–354 (2019). https://doi.org/10.1007/s40305-018-0220-8

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