FormalPara Key Points for Decision Makers
Informal care is often not included in economic evaluations, while it could influence recommendations on the cost-effectiveness of health care interventions.
This study found a monetary value of informal care time of around €14.50 per hour, corrected for other impacts, among the public in the Netherlands.
Using this value, hours of informal care could easily be included at the cost side of economic evaluations without risk of double-counting spillover effects.


A fundamental part of the care for frail elderly and ill and disabled people, such as cancer or dementia patients, is provided by their family members. The significance of this care is highlighted by the high percentages of people involved in caregiving in many Western countries, amounting to up to 30% of the population [1, 2]. The vital role of informal caregivers is underlined by the ageing of populations and rising chronic disease rates in these countries, in combination with rationing policies restricting access to formal home care and support services.

Social relationships are the basis of informal caregiving, and hence, caregiving is often characterized by love and fulfilment. Nevertheless, many caregivers also feel burdened, especially when caregiving is intensive and demanding. In these situations, caregiving may lead to physical health problems, stress, depression, more medication use, and even increased mortality. The effect of patient health on others in their environment through the process of caregiving is a specific ‘spillover effect’, also known as the ‘caregiving effect’, and can be positive and negative. The health of patients can also influence the health of their loved ones directly, sometimes called the ‘family effect’ [3,4,5,6]. Therefore, altruistic preferences, i.e. that people care about the health and wellbeing of others, are relevant in health care in general and in the case of informal care specifically [4, 7,8,9,10]. Since caregivers often are family members of patients, the family effect and the caregiving effect will often occur simultaneously [11]. Note that spillover effects from caregiving may affect the health of caregivers, but also other aspects of their lives and wellbeing, such as their ability to perform paid work or to maintain social relationships [12,13,14].

The awareness that interventions may not only benefit patients but also others in their environment is crucial for well-informed decision making in health care, both at a clinical and a policy level. Recently, more attention for families in medical decisions has been advocated in leading clinical journals [15,16,17]. At a policy level, decision makers more and more are faced with challenging reimbursement decisions following on from the tension between scarce resources and rising demand for care. Economic evaluations comparing the costs and benefits of interventions are increasingly used to inform these decisions [18]. However, despite the recognition that patients are not isolated individuals, the costs and effects of illness and treatment on informal caregivers are often ignored in economic evaluations [19,20,21]. This may especially bias the results of economic evaluations in disease areas where informal care constitutes a large part of the total care provided or where the impact is large [20, 21]. In any case, ignoring informal care is not in accordance with national guidelines for economic evaluations in some countries that advocate the societal perspective, which prescribes that all relevant costs and effects should be included in such evaluations, and thus also spillovers to informal care [4, 22,23,24]. But also in the context of a health care perspective, at least the health effects in informal caregivers (and broader family members) should be accounted for [25]. Attention for caregivers is also justified from an ethical point of view. Although including informal care may have distributional consequences, these can be explicitly considered when informal care is included. Ignoring the impact of caregiving results in ill-informed decisions and raises questions on distributional consequences of total health gains in society as well [20, 26].

One of the reasons for ignoring informal care in economic evaluations may be the lack of straightforward methods to include the effects of informal caregiving. Including the full impact of informal care in terms of wellbeing may indeed be difficult, but may be more feasible when restricting effects to the costs of hours of informal care provided and health effects [27]. When health effects in caregivers are included at the effect side of an economic evaluation, conventional health utility instruments could be applied and health utilities of caregivers could be added to the health utilities of patients at the effect side of a cost-utility analysis. However, including other aspects of caregiving beyond the health-related quality of life of caregivers is more challenging. At the cost side of economic evaluations, costs of informal care can easily be added to other costs related to an intervention. The challenging part here consists of the valuation of the time spent on caregiving. Given that informal care is a non-market and typically unpaid activity, the value of time needs to be determined. Different methods can be used for this purpose, including the opportunity costs or proxy good methods. These methods value the time spent on caregiving using wage rates of caregivers or professional substitutes [27,28,29]. However, these methods typically only focus on the value of alternative uses of time without considering the full impact of caregiving on caregivers, and hence do not necessarily reflect preferences of caregivers.

Some studies have attempted to derive a full valuation of caregiver time by applying for instance the wellbeing method, contingent valuation, or discrete choice experiments (DCEs) [14, 30,31,32,33,34,35]. Most of these studies focused on preference information of caregivers to derive a monetary value of time. To our knowledge, only one study has derived a value of time of both caregivers and non-caregivers using the contingent valuation method [32]. An important issue to consider in this context is that stated preference methods like WTP in theory produce a full valuation of informal care. Such a valuation would, in principle, include all spillover effects of providing informal care, including health effects. Obviously, this raises concerns about double-counting when other effects are also considered.

In this study, we will focus on the time costs of providing informal care. We derive valuations of time from a sample of the population in the Netherlands using the concept of willingness-to-accept (WTA) in a DCE. By correcting for other effects of informal care on caregivers, we aim to estimate a ‘pure time cost’ of an hour of informal care, which can be used in economic evaluations alongside other effects. Such a value could thus be used on the cost side of economic evaluations, if desired, in combination with health or wellbeing effects in caregivers.



The data was collected with an online survey among a sample of the adult population in the Netherlands from a panel of an internet survey company in September 2011. Respondents were representative of the overall population in terms of age, gender and educational level. In cases where response time was under a third of the a priori estimated time to complete the survey (i.e. 12/3 = 4 min), respondents were excluded by the survey company.

Discrete Choice Experiment

Preferences for caregiving were derived by eliciting stated preferences with a DCE. DCEs are often applied in research to investigate preferences of respondents, including in health care [36,37,38]. Before the start of the experiment, respondents received information about the aim of the study, the content of the survey, information on the topic of informal care, and an explanation of the attributes and levels. Respondents were instructed to imagine that they provided informal care for a person in their social network, and to keep this same person in mind during the whole experiment. An example of a choice task is presented in Fig. 1. Per choice question, two unlabeled informal care situations were presented, and respondents were asked which of two alternatives they preferred. The attributes were selected from previous choice experiments on preferences for caregiving describing the informal care situations by seven burden dimensions of a validated measure of quality of life of caregivers, the CarerQol instrument [27, 39,40,41]. This instrument includes the domains mental and physical health. To calculate WTA values for informal care, two attributes were added, these being (1) caregiving hours and (2) monetary compensation for caregiving.

Fig. 1
figure 1

Example of a choice task. Presented are descriptions of two informal care situations with nine characteristics. The descriptions differ as the levels of the characteristics are different. For example, no, some, or a lot of relational problems can be present in an informal care situation

The caregiving hours attribute was specified as the number of hours of caregiving per week, with six levels (5, 10, 20, 25, 30, and 40 h). These levels are within the range of observed caregiving hours per week among a heterogeneous sample of informal caregivers in the Netherlands [42]. The seven CarerQol attributes were fulfilment from providing care, relational problems with the care recipient, mental health problems, problems with combining care with daily activities, financial problems with caregiving, support with caregiving, when needed, and physical health problems, all with three levels (no, some, and a lot). Colour-coding was applied to three levels of these seven burden attributes to enhance graphical presentation in the online survey, as previously done [40]. The attribute of ‘monetary compensation for caregiving’ consisted of a weekly net financial compensation for providing informal care from the government, with the levels €0, €200, €400, €500, €600, and €800. These levels were chosen to represent a realistic situation for respondents, while at the same time allowing a sufficiently wide range to observe differences in preferences. Previous studies have estimated monetary values of an hour of informal care to be around €10. Therefore, a fulltime work week spent on caregiving would amount to financial compensation of €400. The choice tasks were presented in random order to respondents.

We used an experimental design minimizing the D-error with two alternatives to construct 60 choice sets using Ngene (ChoiceMetrics 2011). These choice sets were randomly assigned over ten groups of respondents. Resembling the design of Hoefman et al.’s [40] work, the seven burden attributes were dummy coded and the six dummy attributes with the highest standard errors in that multinomial logit (MNL) model were treated as Bayesian priors with a normal distribution using 750 Halton draws, while optimizing for D-efficiency in the basic MNL model [43, 44]. The utility functions for the two alternatives also included one variable for the attribute for hours of caregiving, one variable for the attribute for monetary compensation, 36 interaction terms for all attribute combinations, and one constant term for the first alternative.


The estimate of the WTA for an hour of informal care was derived in three steps. We first analysed the choice data with an MNL model in Nlogit. Second, as previous studies showed heterogeneity in the monetary valuation of care [31,32,33], we allowed for the presence of unobservable preference heterogeneity in the sampled population by applying a panel mixed multinomial logit (MMNL) model to derive the unconditional distribution of the random parameters in the model using 1000 Halton draws. Standard deviations of the (unconditional) parameter distribution were derived from the Cholesky matrix (see Table 1 for the Cholesky and correlation matrix of the panel MMNL model). The panel MMNL model also allowed for correlated parameters recognizing the correlation of unobserved effects among alternatives in a given choice situation. Different model specifications were tested with likelihood ratio tests. We tested (1) including an alternative specific constant, (2) the number of random parameters in the model, and (3) the linearity assumption of the monetary compensation attribute. Our final model included an alternative -specific constant. Moreover, we assumed all parameters (excluding the constant) to be continuous and random. In the analyses, higher scores on the two positive dimensions of the CarerQol (fulfilment from caring and receiving support) represented more fulfilment or support. Higher scores on the negative dimensions indicated fewer problems experienced by the caregiver. The attribute for monetary compensation was assumed to be log-normal, imposing the restriction of only positive values for this attribute. For the hours of caregiving and the seven CarerQol attributes, we did not use this restriction and hence used a normal distribution [33]. In the third step, we calculated WTA values for an hour of informal care using population-level and individual-level parameters.

Table 1 Estimates of Cholesky matrix (in lower, left diagonal elements of table) and correlation matrix [in upper (shaded) element of table] of panel MMNL model of Table 3

Willingness to Accept (WTA) for an Hour of Caregiving

The panel MMNL model provides population-level estimates (unconditional distribution). We obtained the individual-level parameters from this unconditional distribution for random parameters using Nlogit [45]. Specifically, for each respondent we estimated the (conditional) mean and standard deviation for the ‘monetary compensation’ and ‘hours of caregiving’ parameters. Then, using these conditional parameter distributions for the ‘hours of caregiving’ and ‘monetary compensation’ attributes, we took 100 Halton draws out of the sample (from a normal distribution) per individual (55,200 draws in total) using bootstrap sampling in Microsoft Excel. We calculated the ratio of the ‘hours of caregiving’ and ‘monetary compensation’ individual-specific parameter estimates for each draw and obtained a mean WTA estimate per individual. Since we assumed a log-normal distribution which is characterized by an infinite tail in the positive direction, we deleted the 1% extreme values to calculate the mean (and median) WTA in the population using Microsoft Excel.


Study Sample

After exclusion of the respondents with a response time of less than 4 min on the survey (see Sect. 2), our final study sample consisted of 552 respondents. Table 2 presents background characteristics of the study sample and their familiarity with informal care. The mean age of respondents was 45 years, 53% were female, and more than two thirds had a middle or high educational level. The large majority of respondents (91.5%) indicated that they knew what informal care was before they participated in the study. Around one in four was a caregiver. More than two thirds of respondents did not have any experience with caregiving themselves.

Table 2 Background characteristics and familiarity with informal care of the study sample, n = 552

Preferences for Caregiving Situations

Table 3 presents the relative weights of the attributes. In general, respondents preferred informal care situations where caregivers provided fewer hours of care. Receiving a monetary compensation from the government was positively associated with preferences for informal care situations. The utility for informal care situations was higher when these situations were characterized by more positive aspects of caregiving, i.e. more fulfilment from caregiving or more support with caregiving, or absence of negative aspects; this result was found for all five negative effects of the CarerQol-7D, i.e. relational problems, mental health problems, problems with daily activities, financial problems, and physical health problems. The strongest influence was observed for mental and physical health problems.

Table 3 Results of MNL and panel MMNL model of preferences for caregiving, n = 552

WTA for Informal Caregiving

The WTA for caregiving was calculated based on the parameters shown in Table 3. First, using the individual-specific estimates of hours of caregiving and monetary compensation derived with bootstrap sampling, as described in the Sect. 2, we calculated the ratio of the ‘hours of caregiving’ and ‘monetary compensation’ individual-specific parameter estimates for each draw. Second, we calculated a mean WTA per individual by averaging the 100 WTA values per individual in our experiment (see Fig. 2). Third, we calculated the mean and median of these WTA values per individual to obtain mean and median WTA values in the population; the mean WTA value for an hour of caregiving, corrected for the other effects of caregiving included in the choice task, was €14.57, while the median WTA value for an hour of caregiving was €4.80.

Fig. 2
figure 2

Willingness-to-accept (WTA) values for an hour of caregiving, in euros (n = 552)


In this paper, we estimated the ‘pure’ value of time spent on caregiving among the adult population in the Netherlands using a DCE. Such an estimate facilitates the inclusion of the time costs of informal care in economic evaluations of health care interventions. In addition, we observed that preferences for informal caregiving were associated with the positive and negative effects caregivers may experience. In line with previous studies, we found that deriving fulfilment or having mental or physical health problems were especially important in this context [40, 41]. In general, respondents preferred informal care situations characterized by fewer hours a week and a higher financial compensation.

The overall WTA value per hour of informal care in our study was estimated to be around €14.50. This value needs some further discussion. First of all, previous studies estimated the value of informal care time to range approximately between €1 and €30 per hour (e.g. [14, 31,32,33, 35, 46]). Note that these values normally do not correct for the indirect influences of informal care on health and wellbeing domains, as done here. Hence, the fact that our current study found a value somewhat low in this range might well be explained by the fact that other valuations may (implicitly) have had a broader scope. Here, we wanted to value only ‘pure time costs’ in order to allow the inclusion of health or wellbeing effects on the effect side of an economic evaluation, without the risk of double-counting.

Differences between studies in the estimated values of time could also be attributed to differences in the methodology applied as well as the framing of the hypothetical situation in the experiment. In that sense, it is good to emphasize some features of the current study. For example, in our DCE, we addressed the level of burden that caregivers would experience besides the number of hours and monetary compensation in the experiment, while in the DCE of Mentzakis et al. [33], the caregiving situation was described by the type of tasks performed, formal help received and monetary compensation obtained. Furthermore, differences could be due to the populations studied, either caregivers or non-caregivers (e.g. [47]), and their actual experience with caregiving tasks.

The value of an hour of informal care found in this study could be influenced by the absence of an opt-out alternative in the choice tasks. We intentionally ‘forced’ respondents to choose between two informal care situations because our aim was to investigate preferences for different caregiving situations and not for informal caregiving per se. Hence, we wanted to collect information on trade-offs within caregiving situations. Using an opt-out alternative would probably have resulted in consistently opting out by respondents who do not want to provide informal care. However, this may imply that our WTA estimate is an underestimate, because the utility for caregiving situations may be overestimated. This means that respondents chose alternatives with a level of monetary compensation which is not high enough for them to provide informal care in real life.

In addition, modelling choices may have influenced the results of our study. As an illustration, estimates of WTA values were somewhat higher when using a model with all fixed parameters (MNL model) or a model with the monetary compensation attribute as a fixed parameter (while assuming a distribution for the other attributes): respectively, values of €19 (ratio of β hours of caregiving and − β monetary compensation of the coefficients of the MNL model presented in Table 3, second column) and €17 for an hour of caregiving [derived by the same procedure as explained in the Sect. 2 using individual-specific estimates of β hours of caregiving divided by the fixed parameter estimate for monetary compensation (see the Appendix Table 4) for each draw in the Bootstrap sampling].

In this study, we chose to model preference heterogeneity as a continuous function, as this allowed us to estimate individual-specific parameters that could be averaged—using draws from the conditional parameter distribution—to calculate an average monetary compensation for an hour of informal care for the whole population that could be applied in the context of economic evaluations. Doing so, we applied the same modelling procedure as previously used in DCEs on preferences for informal caregiving [41], of which this DCE is an extension by adding information on the hours of caregiving and monetary compensation to the choice tasks (in order to calculate WTA). As stressed in the literature, selecting appropriate models for choice data is sometimes challenging, especially given the lack of theoretical foundation for such selections, for instance, the type of distribution of the continuous preference heterogeneity [37, 48]. For example, we chose a lognormal distribution for the cost attribute. While this assumption is more realistic and in line with economic theory than applying a normal distribution for a cost attribute, this may impose problems with calculating ratios of attributes for WTA calculation given the infinite tail in the positive direction of the cost attribute [49]. To address this, we deleted the 1% extreme values of obtained WTA values.

Another noteworthy feature of our study is that we used a sample of the general population to answer this value of time question, in contrast to most previous studies. The responses of our sample indicated that a relatively small group of 14% of respondents found it hard to imagine being an informal caregiver. This modest percentage supports the feasibility of studying the value of time of caregiving in a stated preference study among the general population. The results of Garrido-García et al. [32] also support the feasibility of deriving a value of caregiving time among non-caregivers. Still, it needs emphasis that we used this relatively inexperienced sample to estimate the value of an hour of informal care. Furthermore, it should be noted that care situations in our experiment were described in terms of experienced burden from caregiving, e.g. whether caregivers experienced physical or mental health problems. This raises the question as to whether this type of information concerning experienced problems could be used in these types of experiments. Furthermore, the attribute fulfilment deserves some discussion. Fulfilment from providing care tasks is commonly considered to be an important (positive) domain of caregiver quality of life. It is, for instance, included in the care-related quality-of-life measure Caregiver Experience Scale (CES), and similar positive items are part of the burden measure Caregiver Strain Index + [50]. One might also interpret fulfilment as some kind of overall evaluation of the caregiving situation, which would make it troublesome to include it as an attribute in a DCE aiming to arrive at such an overall evaluation. However, in the context of the CarerQol, fulfilment is regarded as one of the domains that jointly with the other six domains results in an overall valuation of a caregiving situation. A caregiver may derive no fulfilment from providing care but still judge the overall situation favourably if the scores on the other domains are good. Similarly, a caregiver can derive a lot of fulfilment from providing care, in spite of low scores on the other domains. In the development of the CarerQol, the current DCE, or in previous DCEs conducted to obtain utility scores for the CarerQol, we found no indication that respondents interpreted the attribute fulfilment as an overall indication of utility. The choice of an appropriate source of information, especially if this would affect the results, remains something to be considered, like in the case of health state valuations [51]. Nevertheless, repeating this study in a sample of caregivers would be an interesting option for future research.

Finally, we would like to emphasize that the value of caregiving time reported here was obtained in the Netherlands in 2011. Further studies should investigate whether this value also correctly reflects the ‘pure’ value of time spent on caregiving in other countries than the Netherlands, and whether this value has changed over time. In addition, we estimated an average value per hour of informal care provided. Previous studies indicated there may be considerable heterogeneity in preferences for type of care task performed [33, 34, 52, 53]. Future research could therefore focus on the valuation of time performing different informal care tasks. Furthermore, preference heterogeneity can be expected between groups of respondents, such as those with a low or high income, and males or females. The objective of this paper was to obtain one value of time of caregiving reflecting preferences of the general public in the Netherlands for use in economic evaluations. Notwithstanding this, it would be interesting in future studies to investigate differences in preferences for caregiving situations between respondents, for example, using latent-class analysis.

The WTA value per hour of caregiving derived in this study could be used on the cost side of economic evaluations. The ‘pure’ time costs of informal care can be computed by multiplying the hours of caregiving with the estimate of around €14.50 per hour, and then add this to the other cost components in the economic evaluation. Given that this value was corrected for broader health and wellbeing impacts of informal care, this estimate also allows the inclusion of these broader spillover effects of informal caregiving on the effect side of the economic evaluation without the risk of double-counting. An advantage of this strategy is that informal care can be included in diverse types of cost-effectiveness studies, including cost-utility analyses. Furthermore, informal care costs can be included in reference cases, to present the cost-effectiveness results with and without informal care [23].


This paper provides a monetary value of an hour of informal caregiving based on preferences of the adult population in the Netherlands to facilitate the inclusion of the time costs of informal care in economic evaluations. Researchers can use this value to compute these time costs and add them to the other cost components in economic evaluations. Given the way these values were derived, this still allows the inclusion of other spillover effects in the effects side of economic evaluations. Outcomes in caregivers can thus be included in cost-effectiveness studies informing policy makers and, hence, stimulating health and welfare decision making in health care.