Abstract
Innovation management and associated modeling have garnered significant research interest in recent decades. The considerable interest in the topic resulted in the development of several innovation models for private and public sector organizations. A comprehensive literature review conducted by the authors of this paper on various innovation management models in the private and public sectors revealed that the majority of models share common stages. The authors presented the results of this study at a relevant international conference in 2018 that is published by IEEE and indexed by Scopus. However, it was seen that when modeling for the public sector, sufficient focus has not been placed on commercialization and practical utilization. The objective of the present study is, therefore, to develop an innovation model that allows public organizations to maximize commercialization and practical utilization. In this regard, interviews with innovation experts from different federal government entities in multiple emirates within the United Arab Emirates were conducted in order to understand the current situation for the innovation management process in the UAE government. The data from interviews were collected, conceptualized, and organized for ease of management using a Thematic Analysis approach (Braun and Clarke in Qual Res Sport Exerc Health 11(4):589–597, 2019). The outputs were analyzed to identify common themes in the results. Based on the results of the literature review, its comparative and content analysis and the results from the interviews an innovation model for public organizations is developed. The proposed model, focuses on three main areas: the type of innovation model, the stages in the entire process, and the tools associated with each stage. The proposed model is useful in that it addresses the critical aspect of commercialization and operational sustainability of the ideas, which was absent in the majority of existing models. The proposed model could help government entities identify, generate and conceptualize ideas for improvements, thereby exploiting new services that are more effective and efficient.
Similar content being viewed by others
References
Abou Hana M (2017) Innovation in the UAE: from first foundations to ‘beyond oil’. Glob Policy 8(3):414–417
Albors-Garrigos J, Igartua J, Peiro A (2018) Innovation management techniques and tools: its impact on firm innovation performance. Int J Innov Manag 22(06):1850051. https://doi.org/10.1142/S1363919618500512
Axelson M, Netz J, Sandström C (2017) Collective action problems in public sector innovation: a business model perspective. Creativ Innov Manag 26(4):370–378
Bason C (2018) Leading public sector innovation: co-creating for a better society. Policy Press, Bristol
Bekkers V, Tummers L (2017) Perspectives on public sector reform: an innovation perspective. In: Van de Walle S, Groenveld SM (eds) Theory and practice of public sector reform. Routledge, London, pp 61–78
Borins SF (2014) The persistence of innovation in government, vol 8. Brookings Institution Press, Washington, D.C.
Bos-Nehles A, Bondarouk T, Nijenhuis K (2017) Innovative work behavior in knowledge-intensive public sector organizations: the case of supervisors in the Netherlands Fire Services. Int J Hum Resour Manag 28(2):379–398
Braun V, Clarke V (2019) Reflecting on reflexive thematic analysis. Qualit Res Sport Exerc Health 11(4):589–597
Byat AB, Sultan O (2014) The United Arab Emirates: fostering a unique innovation ecosystem for a knowledge-based economy. In: Dutta S, Lanvin B, Wunsch-Vincent S (eds) The global innovation index 2014. World Intellectual Property Organization, Geneva, pp 101–112
Chesbrough H, Lettl C, Ritter T (2018) Value creation and value capture in open innovation. J Prod Innov Manag 35(6):930–938
Damanpour F, Schneider M (2009) Characteristics of innovation and innovation adoption in public organizations: assessing the role of managers. J Public Administr Res Theory 19(3):495–522
De Liso N, Vergori AS (2017) The Different approaches to the study of innovation in services in Europe and the USA. Metroeconomica 68(1):121–146
Drucker PF (2015) Innovation and entrepreneurship, 1st edn. Routledge, London
Etisalat British Telecom’s Innovation Center (2019) Innovation Projects. https://www.ebtic.org/pages/innovation-projects. Accessed 19 June 2019
Eveleens C (2014) Innovation management; a literature review of innovation process models and their implications. In: Proceedings of the 2014 international conference on innovative design and manufacturing (ICIDM). Montreal, Canada.: Institute of Electrical and Electronics Engineers (IEEE)
Fabiæ MG, Zekiæ Z, Samarzija L (2016) Implementation of management innovation—a precondition for the development of local government effectiveness: evidence from Croatia. Administratiesi Management Public, Bucharest, Romania 1(27):7–29
Friberg T (2019) Exploring tensionless ethnography. Ethnography. https://doi.org/10.1177/1466138119859378
Garud R, Tuertscher P, Van de Ven AH (2013) Perspectives on innovation processes. Acad Manag Ann 7(1):775–819
Gerguri-Rashiti S, Ramadani V, Abazi-Alili H, Dana L-P, Ratten V (2017) ICT innovation and firm performance: the transition economies context. Thunderbird Int Business Rev 59(1):93–102
Guba E, Lincoln Y (1994) Competing paradigms in qualitative research. In: Denzin NK, Lincoln YS (eds) Handbook of qualitative research. Sage, Thousand Oaks, pp 105–117
Hansén S-O, Wakonen J (1997) Innovation, a winning solution. Int J Technol Manage 13(1):345–358
Hartley J, Sorensen J, Torfing J (2013) Collaborative innovation: a viable alternative to market competition and organizational entrepreneurship. Public Administr Rev 73:821–830
Hsieh W-L, Ganotakis P, Kafouros M, Wang C (2017) Foreign and domestic collaboration, product innovation novelty, and firm growth. J Prod Innov Manag 35(4):652–672
Jenson J, de Sousa Santos B (2018) Globalizing institutions: case studies in regulation and innovation. Routledge, New York
Johnson BR, Onwuegbuzie A (2004) Mixed methods research: a research paradigm whose time has come. Educ Res 33(7):14–26
Johnson R Burke, Onwuegbuzie AJ, Turner LA (2007) Toward a definition of mixed methods research. J Mixed Methods Res 1(2):112–133
Joly P (2017) Beyond the competitiveness framework? Models of innovation revisited. J Innov Econ 22(1):79
Joshi M (2017) Drivers to innovation by entrepreneurs. SSRN Electron J. https://doi.org/10.2139/ssrn.2993068
Juntunen JK, Halme M, Korsunova A, Rajala R (2018) Strategies for integrating stakeholders into sustainability innovation: a configurational perspective. J Prod Innov Manag 36(3):331–355
Laperche B, Mignon S (2018) Innovation drivers: a multi-scale approach. J Innov Econ 25(1):3
Leminen S, Westerlund M (2017) Categorization of innovation tools in living labs. Technology Innov Manag Rev 7(1):15–25
Melander L (2019) Customer involvement in product development. Benchmarking 27(1):215–231
Menna A, Walsh R, Ekhtari H (2019) Identifying enablers of innovation in developed economies: a National Innovation Systems approach. J Innov Manag 7(1):108–128
Ministry of Cabinet Affairs, Prime Minister’s Office, UAE. (2015) UAE National Innovation Strategy. http://www.uaeinnovates.gov.ae/docs/default-source/pdfs/national-innovation-strategy-en.pdf?sfvrsn=2. Accessed 19 June 2019
Moretti F, Biancardi D (2020) Inbound open innovation and firm performance. J Innov Knowl 5(1):1–19
Mulgan G (2014) Innovation in the public sector: how can public organizations better create, improve and adapt. Version 1. Nesta, London
Niek D, Preez D, Louw L (2008) A framework for managing the innovation process. In: Proceedings of the PICMET’08-2008 Portland international conference on management of engineering & technology, Cape Town, South Africa: IEEE, pp 546–558
Nowell LS, Norris JM, White DE, Moules NJ (2017) Thematic analysis: striving to meet the trustworthiness criteria. Int J Qualit Methods 16(1):1–13
Osborne SP, Brown L (2011) Innovation, public policy and public service delivery in The UK. The word that would be king. Public Administr 89(4):1335–1350
Perry-Smith JE, Mannucci PV (2017) From creativity to innovation: the social network drivers of the four phases of the idea journey. Acad Manag Rev 42(1):53–79
Rajković-Borisavljević J, Veličković M (2019) Canvas business model. Serb J Eng Manag 4(1):53–59
Schumpeter J (1942) Capitalism, socialism and democracy. Harper, New York
Steeve J, Greenspon J (2018) Innovation and commercialization—transition briefing, Ontario 360. https://on360.ca/wp-content/uploads/2018/04/ON360-Innovation-and-Commercialization.pdf. Accessed 19 June 2019
Stewart-Weeks M, Kastelle T (2015) Innovation in the public sector. Austral J Public Administr 74(1):63–72
Tidd J, Bessant JR (2013) Managing innovation: integrating technological, market and organizational change, 5th edn. Wiley, Sussex
Tidd J, Bessant J (2018) Innovation management challenges: from fads to fundamentals. Int J Innov Manag 22(05):1–13. https://doi.org/10.1142/S1363919618400078
Torfing J, Sørensen E, Hartley J (2013) Collaborative innovation: a viable alternative to market competition and organizational entrepreneurship. Public Administr Rev 73(6):821–830
Walker RM (2014) Innovation type and diffusion: an empirical analysis for local government. Public Administr Rev 84(2):311–335
Wang X, Wang A, Gao X (2016) Measuring the contribution degree of system and technological innovation to the economic growth. In: Proceedings of international conference on logistics, informatics and service sciences (LISS). Piscataway, NJ, USA: IEEE, pp 1–5
Zikmund WG, Babin BJ, Carr JC, Adhikari A, Griffin M (2013) Business research methods: a South-Asian perspective, 1st edn. South-Western, Mason
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Al Hawi, T., Alsyouf, I. A proposed innovation model for public organizations: empirical results from federal government innovation experts in the United Arab Emirates. Int J Syst Assur Eng Manag 11, 1362–1379 (2020). https://doi.org/10.1007/s13198-020-00994-9
Received:
Revised:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s13198-020-00994-9