Abstract
The purpose of this study was to understand and compare patient and staff perceptions of a video-based preparatory education tool for head and neck radiotherapy. Patients and staff completed a questionnaire assessing their perceptions of whether the education tool was relevant, clear, complete and reassuring. Staff rated the video's accuracy and anticipated impact on future patient information needs. Demographic information was collected. Open-ended questions were used to elicit additional feedback. Quantitative responses from 50 patients and 48 staff were very positive and not significantly different between the two groups. Content analysis of the qualitative data provided insight into the information and approaches valued by patients and staff and how these differed. Staff members were more critical of the production quality and completeness of information related to procedures and treatment side effects. Patients valued seeing procedures acted out and desired more information about what these experiences would feel like and how to engage in self-care. Although staff-driven development may be an effective method of designing the content and approach of a preparatory education video, care should be taken to consider differences between patient and staff perceptions of information needs.
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Acknowledgments
The authors wish to thank Graham Wilson, Brian O'Sullivan, Kristin Foster and Nazek Abdelmutti for their substantial work in assisting with production of the education materials. We also wish to acknowledge the patients who appeared in the videos and the head and neck site group staff for their input. The authors confirm that there are no potential or actual conflicts of interest for this work.
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There are no sources of funding to declare. The authors declare that they have no conflict of interest.
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Morley, L., McAndrew, A., Tse, K. et al. Patient and Staff Assessment of an Audiovisual Education Tool for Head and Neck Radiation Therapy. J Canc Educ 28, 474–480 (2013). https://doi.org/10.1007/s13187-013-0489-6
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DOI: https://doi.org/10.1007/s13187-013-0489-6