Skip to main content
Log in

Servant leadership effectiveness: do religious atmosphere and housing price matter? social information-processing Perspective

  • Published:
Current Psychology Aims and scope Submit manuscript

Abstract

Leadership effectiveness is a result of the interaction between leadership style and the social and organizational environment. We draw on social information-processing theory and analyze how the interaction between servant leadership and the social environment (i.e., religious atmosphere and housing price in one region) influences employee behavior. We likewise measure geographic-proximity-based religious atmosphere and housing price variables on the basis of 25 geographically disparate branches of a company, including a sample of 82 supervisors and 351 employees. Multilevel analyses reveal that the interaction between servant leadership and religious atmosphere has a positive effect on employee helping behavior but not for employee voice behavior. Conversely, the interaction between servant leadership and housing price has a positive effect on employee voice behavior, but does not have such effect on employee helping behavior. We also discuss the theoretical and practical implications on leadership research.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

References

  • Andrés, J., & Arce, O. (2012). Banking competition, housing prices and macroeconomic stability*. The Economic Journal, 122(565), 1346–1372.

    Article  Google Scholar 

  • Avolio, B. J., Sosik, J. J., Kahai, S. S., & Baker, B. (2014). E-leadership: Re-examining transformations in leadership source and transmission. The Leadership Quarterly, 25(1), 105–131.

    Article  Google Scholar 

  • Bageac, D., Furrer, O., & Reynaud, E. (2011). Management students’ attitudes toward business ethics: A comparison between France and Romania. Journal of Business Ethics, 98(3), 391–406.

    Article  Google Scholar 

  • Banks, J., Blundell, R., Oldfield, Z., & Smith, J. P. (2010). Housing price volatility and downsizing in later life. In Research findings in the economics of aging (pp. 337-379). University of Chicago Press.

  • Beersma, B., Hollenbeck, J. R., Humphrey, S. E., Moon, H., Conlon, D. E., & Ilgen, D. R. (2003). Cooperation, competition, and team performance: Toward a contingency approach. Academy of Management Journal, 46(5), 572–590.

    Google Scholar 

  • Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations: Foundations, extensions, and new directions (pp. 349–381). San Francisco: Jossey-Bass.

    Google Scholar 

  • Carter, D., & Baghurst, T. (2014). The influence of servant leadership on restaurant employee engagement. Journal of Business Ethics, 124(3), 453–464.

    Article  Google Scholar 

  • Chang, S., Jia, L., Takeuchi, R., & Cai, Y. (2014). Do high-commitment work systems affect creativity? A multilevel combinational approach to employee creativity. Journal of Applied Psychology, 99(4), 665–680.

    Article  PubMed  Google Scholar 

  • Chan-Serafin, S., Brief, A. P., & George, J. M. (2013). Perspective—How does religion matter and why? Religion and the organizational sciences. Organization Science, 24(5), 1585–1600.

    Article  Google Scholar 

  • Chen, A. S., & Hou, Y. H. (2015). The effects of ethical leadership, voice behavior and climates for innovation on creativity: A moderated mediation examination. Leadership Quarterly, 27(1), 1–13.

    Article  Google Scholar 

  • Chen, Z., Zhu, J., & Zhou, M. (2015). How does a servant leader fuel the service fire? A multilevel model of servant leadership, individual self identity, group competition climate, and customer service performance. Journal of Applied Psychology, 100(2), 511–521.

    Article  PubMed  Google Scholar 

  • Chiniara, M., & Bentein, K. (2016). Linking servant leadership to individual performance: Differentiating the mediating role of autonomy, competence and relatedness need satisfaction. The Leadership Quarterly, 27(1), 124–141.

    Article  Google Scholar 

  • Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple correlation/regression analysis for the behavioral sciences. UK: Taylor & Francis.

    Google Scholar 

  • Crick, N. R., & Dodge, K. A. (1994). A review and reformulation of social information-processing mechanisms in children's social adjustment. Psychological Bulletin, 115(1), 74–101.

    Article  Google Scholar 

  • Cui, J., Jo, H., & Velasquez, M. G. (2016). Community religion, employees, and the social license to operate. Journal of Business Ethics, 136(4), 775–807.

    Article  Google Scholar 

  • Currie, G., & Procter, S. J. (2005). The antecedents of middle managers’ strategic contribution: The case of a professional bureaucracy. Journal of Management Studies, 42(7), 1325–1356.

    Article  Google Scholar 

  • Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869–884.

    Article  Google Scholar 

  • Dinh, J. E., Lord, R. G., Gardner, W. L., Meuser, J. D., Liden, R. C., & Hu, J. (2014). Leadership theory and research in the new millennium: Current theoretical trends and changing perspectives. The Leadership Quarterly, 25(1), 36–62.

    Article  Google Scholar 

  • Du, X. (2013). Does religion matter to owner-manager agency costs? Evidence from China. Journal of Business Ethics, 118(2), 319–347.

    Article  Google Scholar 

  • Du, X. (2014). Does religion mitigate tunneling? Evidence from Chinese Buddhism. Journal of Business Ethics, 125(2), 299–327.

    Article  Google Scholar 

  • Du, X., Jian, W., Du, Y., Feng, W., & Zeng, Q. (2014). Religion, the nature of ultimate owner, and corporate philanthropic giving: Evidence from China. Journal of Business Ethics, 123(2), 235–256.

    Article  Google Scholar 

  • Du, X., Jian, W., Lai, S., Du, Y., & Pei, H. (2015). Does religion mitigate earnings management? Evidence from China. Journal of Business Ethics, 131(3), 699–749.

    Article  Google Scholar 

  • Eva, N., Sendjaya, S., Prajogo, D., Cavanagh, A., & Robin, M. (2018). Creating strategic fit: Aligning servant leadership with organizational structure and strategy. Personnel Review, 47(1), 166–186.

    Article  Google Scholar 

  • Fiedler, F. E. (1964). A contingency model of leadership effectiveness1. In Advances in experimental social psychology (Vol. 1, pp. 149-190). Academic press.

  • Fiedler, F. E. (1971). Validation and extension of the contingency model of leadership effectiveness: A review of empirical findings. Psychological Bulletin, 76(2), 128–148.

    Article  PubMed  Google Scholar 

  • Fisher, C. D., Minbashian, A., Beckmann, N., & Wood, R. E. (2013). Task appraisals, emotions, and performance goal orientation. Journal of Applied Psychology, 98(2), 364–373.

    Article  PubMed  Google Scholar 

  • Flinn, M. V., Geary, D. C., & Ward, C. V. (2005). Ecological dominance, social competition, and coalitionary arms races: Why humans evolved extraordinary intelligence. Evolution and Human Behavior, 26(1), 10–46.

    Article  Google Scholar 

  • Frank, R. (2013). Falling behind: How rising inequality harms the middle class (Vol. 4). Berkeley: University of California Press.

    Google Scholar 

  • Frazier, M. L., & Bowler, W. M. (2015). Voice climate, supervisor undermining, and work outcomes a group-level examination. Journal of Management, 41(3), 841–863.

    Article  Google Scholar 

  • Gouriéroux, C., & Laferrère, A. (2009). Managing hedonic housing price indexes: The French experience. Journal of Housing Economics, 18(3), 206–213.

    Article  Google Scholar 

  • Grant, A. M. (2013). Rocking the boat but keeping it steady: The role of emotion regulation in employee voice. Academy of Management Journal, 56(6), 1703–1723.

    Article  Google Scholar 

  • Hannah, D. P., & Eisenhardt, K. M. (2018). How firms navigate cooperation and competition in nascent ecosystems. Strategic Management Journal, 39(12), 3163–3192.

    Article  Google Scholar 

  • Hartnell, C. A., Kinicki, A. J., Lambert, L. S., Fugate, M., & Doyle Corner, P. (2016). Do similarities or differences between CEO leadership and organizational culture have a more positive effect on firm performance? A test of competing predictions. Journal of Applied Psychology, 101(6), 846–861.

    Article  PubMed  Google Scholar 

  • He, H., Baruch, Y., & Lin, C. P. (2014). Modeling team knowledge sharing and team flexibility: The role of within-team competition. Human Relations, 67(8), 947–978.

    Article  Google Scholar 

  • Hoek, J., & Robertson, C. (2015). How do young adult female smokers interpret dissuasive cigarette sticks? A qualitative analysis. Journal of Social Marketing, 5(1), 21–39.

    Article  Google Scholar 

  • Houghton, J. D., Neck, C. P., & Krishnakumar, S. (2016). The what, why, and how of spirituality in the workplace revisited: A 14-year update and extension. Journal of Management, Spirituality & Religion, 13(3), 177–205.

    Article  Google Scholar 

  • Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L. A., Penney, L. M., & Weinberger, E. (2013). Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization. The Leadership Quarterly, 24(2), 316–331.

    Article  Google Scholar 

  • James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69(1), 85–98.

    Article  Google Scholar 

  • Jia, M., Ruan, H., & Zhang, Z. (2017). How rumors fly. Journal of Business Research, 72, 33–45.

    Article  Google Scholar 

  • Jiang, W., & Gu, Q. (2016). How abusive supervision and abusive supervisory climate influence salesperson creativity and sales team effectiveness in China. Management Decision, 54(2), 455–475.

    Article  Google Scholar 

  • Jinguang, L. (2013). The tolerance and harmony of Chinese religion in the age of globalization. Procedia-Social and Behavioral Sciences, 77, 205–209.

    Article  Google Scholar 

  • Jones, D. R. (2016). The ‘biophilic organization’: An integrative metaphor for corporate sustainability. Journal of Business Ethics, 138(3), 401–416.

    Article  Google Scholar 

  • Kacmar, K. M., Bachrach, D. G., Harris, K. J., & Zivnuska, S. (2011). Fostering good citizenship through ethical leadership: Exploring the moderating role of gender and organizational politics. Journal of Applied Psychology, 96(3), 633–642.

    Article  PubMed  Google Scholar 

  • Khan, K., Khan, S., & Chaudhry, A. (2015). Impact of servant leadership on workplace spirituality: Moderating role of involvement culture. Pakistan Journal of Science, 67, 109–113.

    Google Scholar 

  • Kidder, D. L. (2002). The influence of gender on the performance of organizational citizenship behaviors. Journal of Management, 28(5), 629–648.

    Article  Google Scholar 

  • Kilduff, G. J., Elfenbein, H. A., & Staw, B. M. (2010). The psychology of rivalry: A relationally dependent analysis of competition. Academy of Management Journal, 53(5), 943–969.

    Article  Google Scholar 

  • Kriger, M., & Seng, Y. (2005). Leadership with inner meaning: A contingency theory of leadership based on the worldviews of five religions. The Leadership Quarterly, 16(5), 771–806.

    Article  Google Scholar 

  • Kumar, V., Kumari, A., Garza-Reyes, J. A., & Lim, M. (2013). Dependability a key element for achieving competitive advantage: A study of information service firms. In IFIP International Conference on Advances in Production Management Systems (pp. 493–500). Berlin: Springer.

    Google Scholar 

  • Kurth, K. (2003). Spiritually renewing ourselves at work: Finding meaning through serving. In R. A. Giacalone & C. L. Jurkiewicz (Eds.), Handbook of workplace spirituality and organizational performance. New York: M.E. Sharp.

    Google Scholar 

  • Lam, K. C., & Hung, B. W. (2005). Ethics, income and religion. Journal of Business Ethics, 61(3), 199–214.

    Article  Google Scholar 

  • Lam, C. F., & Mayer, D. M. (2014). When do employees speak up for their customers? A model of voice in a customer service context. Personnel Psychology, 67(3), 637–666.

    Google Scholar 

  • Lapointe, É., & Vandenberghe, C. (2018). Examination of the relationships between servant leadership, organizational commitment, and voice and antisocial behaviors. Journal of Business Ethics, 148(1), 99–115.

    Article  Google Scholar 

  • LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 853–868.

    Article  Google Scholar 

  • Li, A. N., & Tan, H. H. (2013). What happens when you trust your supervisor? Mediators of individual performance in trust relationships. Journal of Organizational Behavior, 34(3), 407–425.

    Article  Google Scholar 

  • Li, L., & Wu, X. (2014). Housing price and entrepreneurship in China. Journal of Comparative Economics, 42(2), 436–449.

    Article  Google Scholar 

  • Li, W., & Zhang, R. (2010). Corporate social responsibility, ownership structure, and political interference: Evidence from China. Journal of Business Ethics, 96(4), 631–645.

    Article  Google Scholar 

  • Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. The Leadership Quarterly, 19(2), 161–177.

    Article  Google Scholar 

  • Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434–1452.

    Article  Google Scholar 

  • Lin, L. H., Ho, Y. L., & Lin, W. H. E. (2013). Confucian and Taoist work values: An exploratory study of the Chinese transformational leadership behavior. Journal of Business Ethics, 113(1), 91–103.

    Article  Google Scholar 

  • Liu, W., Zhu, R., & Yang, Y. (2010). I warn you because I like you: Voice behavior, employee identifications, and transformational leadership. The Leadership Quarterly, 21(1), 189–202.

    Article  Google Scholar 

  • Lu, J., Zhang, Z., & Jia, M. (2018). Does servant leadership affect employees’ emotional labor? A social information-processing perspective. Journal of Business Ethics, 1–12.

  • Mahalik, M. K., & Mallick, H. (2011). What causes asset price bubble in an emerging economy? Some empirical evidence in the housing sector of India. International Economic Journal, 25(2), 215–237.

    Article  Google Scholar 

  • Marques, J. (2012). Consciousness at work: A review of some important values, discussed from a Buddhist perspective. Journal of Business Ethics, 105(1), 27–40.

    Article  Google Scholar 

  • Matsunaga, M. (2015). Development and validation of an employee voice strategy scale through four studies in Japan. Human Resource Management, 54(4), 653–671.

    Article  Google Scholar 

  • Minton, E. A., Kahle, L. R., & Kim, C. H. (2015). Religion and motives for sustainable behaviors: A cross-cultural comparison and contrast. Journal of Business Research, 68(9), 1937–1944.

    Article  Google Scholar 

  • Mo, S., & Shi, J. (2018). The voice link: A moderated mediation model of how ethical leadership affects individual task performance. Journal of Business Ethics, 152(1), 91–101.

    Article  Google Scholar 

  • Neubert, M. J., Hunter, E. M., & Tolentino, R. C. (2016). A servant leader and their stakeholders: When does organizational structure enhance a leader's influence? The Leadership Quarterly, 27(6), 896–910.

    Article  Google Scholar 

  • Opdebeeck, H., & Habisch, A. (2011). Compassion: Chinese and western perspectives on practical wisdom in management. Journal of Management Development, 30(7/8), 778–788.

    Article  Google Scholar 

  • Peng, T. J. A., Pike, S., Yang, J. C. H., & Roos, G. (2012). Is cooperation with competitors a good idea? An example in practice. British Journal of Management, 23(4), 532–560.

    Article  Google Scholar 

  • Peng, J., Wang, Z., & Chen, X. (2018). Does self-serving leadership hinder team creativity? A moderated dual-path model. Journal of Business Ethics, 1-15.

  • Podsakoff, N. P., Whiting, S. W., Welsh, D. T., & Mai, K. M. (2013). Surveying for “artifacts”: The susceptibility of the OCB–performance evaluation relationship to common rater, item, and measurement context effects. Journal of Applied Psychology, 98(5), 863–874.

    Article  PubMed  Google Scholar 

  • Ramasamy, B., Yeung, M. C., & Au, A. K. (2010). Consumer support for corporate social responsibility (CSR): The role of religion and values. Journal of Business Ethics, 91(1), 61–72.

    Article  Google Scholar 

  • Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23, 224–253.

    Article  PubMed  Google Scholar 

  • Schaubroeck, J., Lam, S. S., & Peng, A. C. (2011). Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. Journal of Applied Psychology, 96(4), 863–871.

    Article  PubMed  Google Scholar 

  • Sendjaya, S. (2015). Personal and organizational excellence through servant leadership. Dordrecht: Springer.

    Book  Google Scholar 

  • Stoykova, P., & Chou, L. (2013). Housing prices and cultural values: A cross-nation empirical analysis. Zagreb International Review of Economics and Business, 16(1), 1–15.

    Google Scholar 

  • Tepper, B. J., Duffy, M. K., Hoobler, J., & Ensley, M. D. (2004). Moderators of the relationships between coworkers’ organizational citizenship behavior and fellow employees’ attitudes. Journal of Applied Psychology, 89(3), 455–465.

    Article  PubMed  Google Scholar 

  • Thomas, M., & Rowland, C. (2014). Leadership, pragmatism and grace: A review. Journal of Business Ethics, 123(1), 99–111.

    Article  Google Scholar 

  • Ullrich, J., Christ, O., & van Dick, R. (2009). Substitutes for procedural fairness: Prototypical leaders are endorsed whether they are fair or not. Journal of Applied Psychology, 94(1), 235–244.

    Article  PubMed  Google Scholar 

  • van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of Management, 37(4), 1228–1261.

    Article  Google Scholar 

  • van Dierendonck, D., & Patterson, K. (2015). Compassionate love as a cornerstone of servant leadership: An integration of previous theorizing and research. Journal of Business Ethics, 128(1), 119–131.

    Article  Google Scholar 

  • Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108–119.

    Google Scholar 

  • Walumbwa, F. O., Hartnell, C. A., & Oke, A. (2010). Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: A cross-level investigation. Journal of Applied Psychology, 95(3), 517–529.

    Article  PubMed  Google Scholar 

  • Wang, H., & Qian, C. (2011). Corporate philanthropy and corporate financial performance: The roles of stakeholder response and political access. Academy of Management Journal, 54(6), 1159–1181.

    Article  Google Scholar 

  • Whiting, S. W., Maynes, T. D., Podsakoff, N. P., & Podsakoff, P. M. (2012). Effects of message, source, and context on evaluations of employee voice behavior. Journal of Applied Psychology, 97(1), 159–182.

    Article  PubMed  Google Scholar 

  • Winckler, H. (2014). Using the Dizi Gui to break away from a deteriorated business environment—A case study. Asian Journal of Business Ethics, 3(2), 111–125.

    Article  Google Scholar 

  • Wooldridge, B., Schmid, T., & Floyd, S. W. (2008). The middle management perspective on strategy process: Contributions, synthesis, and future research. Journal of Management, 34(6), 1190–1221.

    Article  Google Scholar 

  • Yang, F., Huang, X., & Wu, L. (2018). Experiencing meaningfulness climate in teams: How spiritual leadership enhances team effectiveness when facing uncertain tasks. Human Resource Management.

Download references

Acknowledgements

We appreciate the support of National Natural Science Foundation of China (grant no.71672139) and Humanities and Social Science Talent Plan of Shaanxi Province.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Junting Lu.

Ethics declarations

Conflict of Interest

The authors declare that they have no competing interests.

Ethical Approval

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Declaration of Helsinki and its later amendments or comparable ethical standards.

Informed Consent

Informed consent was obtained from all individual participants included in the study.

Additional information

Publisher’s note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Lu, J., Zhang, Z. & Jia, M. Servant leadership effectiveness: do religious atmosphere and housing price matter? social information-processing Perspective. Curr Psychol 40, 3944–3957 (2021). https://doi.org/10.1007/s12144-019-00337-3

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12144-019-00337-3

Keywords

Navigation