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The effect of organizational culture, supplier trust and information sharing on supply chain viability

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Abstract

This study investigates the impact of intangible resources such as adhocracy culture (ADC), information sharing with suppliers (IS), and supplier trust (ST) on supply chain viability (SCV) under high inflation environment. To do this, a conceptual model is developed to analyze the associations between these suggested variables. Using on a cross-sectional survey, data are collected from 216 supply chain (SC) and production practitioners based in Türkiye who are medium- to senior-level managers. To analyze our theoretical model, we processed our data and model using lavaan package in R. The results show a significant relationship between ADC and SCV. Additionally, both of IS and ST capabilities are found to have a strong mediating effect on the ADC and SCV relationship. The results of this study will provide insight for managers and researchers to prevent the negative effects of SC disruptions due to the high inflation or other type of stress tests. Extant research has investigated the SCV with different crises like COVID-19 pandemic however, the study is the first research that examines SCV under high inflation stress test. Moreover, ADC, IS and ST have not widely appeared in SCV literature. In this regard, this research also contributes to the ongoing efforts of investigating the antecedents of SCV.

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Authors and Affiliations

  1. Department of International Trade and Business, İzmir Katip Çelebi University, Balatçık, Havaalanı Şosesi Cd. No:33/2, 35620, Atatürk Osb, Çiğli, İzmir, Türkiye

    Mehmet Fatih Acar

  2. Department of Business Administration, İzmir University of Economics, Fevzi Çakmak, Sakarya Cd. No:156, 35330, Balçova, İzmir, Türkiye

    Alev Özer Torgalöz

  3. Department of Management, Sabanci Business School, Sabancı University Orta Mahalle, Tuzla, 34956, İstanbul, Türkiye

    Enes Eryarsoy

  4. Department of Management, School of Business, Ibn Haldun University, Başak Mahalle, Başakşehir, 34480, İstanbul, Türkiye

    Selim Zaim

  5. SPP Department - CERIIM Research Centre, Excelia Business School, 102 Rue de Courcelles, 17024, La Rochelle, France

    Salomée Ruel

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  1. Mehmet Fatih Acar
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  2. Alev Özer Torgalöz
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Appendix 1 Measurement of constructs*

Appendix 1 Measurement of constructs*

Construct

Items

Source

Supply Chain Viability (SCV)

My company is able to:

SCV1 Build sustainable operational systems

SCV2 Develop systems able to respond to new market models (e.g., omni-channel)

SCV3 Develop systems able to respond to new business models (e.g., circular economy)

SCV4 Develop systems able to respond to positive disruptions (e.g., innovations)

SCV5 Implement S&OP process

Ruel et al. 2024

Adhocracy Culture (ADC)

ADC1 The organization is a very dynamic and entrepreneurial place. People are willing to stick their necks out and take risks.

ADC2 The leadership of the organization is generally considered to exemplify entrepreneurship, innovation or risk-taking.

ADC3 The management style in the organization is characterized by individual risk-taking, innovation, freedom, and uniqueness.

ADC4 The glue that holds the organization together is commitment to innovation and development. There is an emphasis on being the cutting edge.

ADC5 The organization emphasizes acquiring new resources and creating new challenges. Trying new things and prospecting for opportunities are valued.

ADC6 The organization defines success on the basis of having the most unique or the newest products. It is a product leader and innovator.

Cameron and Quinn 1999

Supplier Trust (ST)

ST1 My supplier is honest and truthful.

ST2 Promises made by my supplier are reliable.

ST3 My supplier is open in dealing with me.

ST4 I have great confidence in my supplier.

ST5 My supplier has a high degree of integrity.

Coote et al. 2003

Information Sharing (with suppliers) (IS)

IS1 Our firm and its suppliers share their capacity planning information

IS2 Our firm can easily monitor the status of its orders

IS3 Our firm can easily find information about the suppliers’ products and prices

Sezen 2008

Supply Chain Digitalization (SCD)

SCD1 In general, your company always applies digital technologies to transact with suppliers.

SCD2 Your company transacts with a high proportion of customers through digital technologies

SCD3 Your company conducts high transactional volume with customers through digital technologies.

SCD4 In general, your company always applies digital technologies to transact with customers

Liu and Chiu 2021

  1. *Seven-point Likert, ranging from 1 (strongly disagree) to 7 (strongly agree) for SCV, ADC and SCD, five-point Likert, ranging from 1 (strongly disagree) to 5 (strongly agree) for ST and IS

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Acar, M.F., Torgalöz, A.Ö., Eryarsoy, E. et al. The effect of organizational culture, supplier trust and information sharing on supply chain viability. Oper Manag Res (2024). https://doi.org/10.1007/s12063-024-00491-3

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