Skip to main content
SpringerLink
Log in

Teamarbeit und Freiwilliges Arbeitsengagement

  • Freiwilliges Arbeitsengagement in Organisationen
  • Published:
Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO) Aims and scope Submit manuscript

Zusammenfassung

In diesem Beitrag wird das freiwillige Arbeitsengagement und das prosoziale Verhalten auf die Teamarbeit bezogen. Müller und Bierhoff (1994) haben ein Modell entworfen, das von einem eindimensionalen Einfluss von der Arbeitsgruppe — vermittelt über die Stimmung — auf das freiwillige Arbeitsengagement ausgeht. Dieses Modell wird um ein reziprokes Modell ergänzt, das auch einen Rückbezug des freiwilligen Arbeitsengagements auf die Teamarbeit und dessen Komponenten der Effektivität, Kohäsion, Diversität und Vertrauen einbezieht.

Abstract

In this contribution organizational spontaneity and pro-social organizational behaviour are put into correlation with team work. Müller and Bierhoff (1994) have devised a model which starts out from a one-dimensional influence of the work group — obvious by a positive mood at work — on organizational spontaneity. This model is supplemented by a reciprocal model which also postulates a re-correlation between organizational spontaneity and team work with its components of effectiveness, cohesion, diversity and trust.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Log in via an institution

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Institutional subscriptions

Literaturverzeichnis

  • Abele, A. (1995). Stimmung und Leistung. Göttingen: Hogrefe.

    Google Scholar 

  • Adler, N. (1991). International dimensions of organizational behavior (2nd ed.). Boston: Kent Publishers.

    Google Scholar 

  • Amir, Y. (1976). The role of intergroup contact in change of prejudice and ethnic relations. In P.A. Katz (Ed.), Toward the elimination of racism. New York: Pergamon Press.

    Google Scholar 

  • Ancona, D. G. & Caldwell, D. F. (1992). Bridging the boundary: external activity and performance for organizational teams. Administrative Science Quarterly, 37, 634–66.

    Article  Google Scholar 

  • Antoni, C. H. (1998). Kooperationsförderliche Arbeitsstrukturen. In E. Spieß (Hrsg.), Formen der Kooperation — Bedingungen und Perspektiven (S. 157–168). Göttingen: Hogrefe.

    Google Scholar 

  • Argote, L. & McGrath, J. E. (1993). Group process in organizations: Continuity and change. In C. L. Cooper & I. T. Robertson (Eds.), International review of industrial and organizational psychology (S. 333–389). New York: Wiley.

    Google Scholar 

  • Bantel, K. H. & Jackson, S. E. (1989). Top management and innovations in banking: Does the composition of the top team make a difference? Strategic Management Journal, 10, 107–124.

    Article  Google Scholar 

  • Bettenhausen, K. L. (1991). Five years of group research: What we have learned and what needs to be addressed. Journal of Management, 17, 345–381.

    Article  Google Scholar 

  • Bierhoff, H. W. (1992). Vertrauen in Führungs-und Kooperationsbeziehungen. In E. Gaugler & W. Weber (Hrsg.), Enzyklopädie der Betriebwirtschaftslehre — Handwörterbuch des Personalwesens (2.Aufl.) (S.2028–2038). Stuttgart: Poeschel.

    Google Scholar 

  • Bierhoff, H. W. (1998). Sozialpsychologie: ein Lehrbuch. Stuttgart: Kohlhammer.

    Google Scholar 

  • Bigley, G. A. & Pearce, J. L. (1998). Straining for shared meaning in organization science: Problems of trust and distrust. Academy of Management Review, 23, 405–422.

    Google Scholar 

  • Bilsky, W. (1989). Angewandte Altruismusforschung. Bern: Huber.

    Google Scholar 

  • Borkenau, P. (1991). Gibt es eine altruistische Motivation? Psychologische Rundschau, 42, 195–205.

    Google Scholar 

  • Brandstätter, H. (1990). Emotionen im sozialen Verhalten. In K. R. Scherer (Hrsg.), Psychologie der Emotion. Enzyklopädie der Psychologie (Themenbereich C; Serie IV, Bd. 3). (S. 423–468). Göttingen: Hogrefe.

    Google Scholar 

  • Büssing, A. & Broome, P. (1999). Vertrauen unter Telearbeit. Zeitschrift für Arbeits-und Organisationspsychologie, 43, 122–133.

    Article  Google Scholar 

  • Eby, L. & Dobbins, G. H. (1997). Collectivistic orientation in teams: an individual and group-level analysis. Journal of Organizational Behavior, 18, 275–295.

    Article  Google Scholar 

  • Elangovan A. R. & Shapiro, D. L. (1998). Betrayel of trust in organization. Academy of Management Review, 23, 547–566.

    Google Scholar 

  • Furnham, A. (1997). The psychology of behaviour at work. Hove East Sussex: Psychology Press.

    Google Scholar 

  • Galarza, L. & Dipboye, R. L. (1996). The effects of group heterogeneity on group performance: A meta-analysis. Paper presented at the annual conference of the Society for Industrial and Organizational Psychology. San Diego, CA.

  • George, J. M. & Bettenhausen, K. (1990). Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context. Journal of Applied Psychology, 75, 698–709.

    Article  Google Scholar 

  • George, J. M. & Brief, A. P. (1992). Feeling Good-Doing Good: A Conceptual Analysis of the Mood at Work-Organizational Spontaneity Relationship. Psychological Bulletin, 112, 310–329.

    Article  PubMed  Google Scholar 

  • Grunwald, W. (1995). Wie man Vertrauen erwirbt: Von der Mißtrauens-zur Vertrauensorganisation. io Management Zeitschrift, 64, 73–77.

    Google Scholar 

  • Hoffman, L. R. & Maier, N. R. F. (1961). Quality and acceptance of problem solutions by members of homogeneous and heterogeneous groups. Journal of Abnormal and Social Psychology, 62, 401–407.

    Article  PubMed  Google Scholar 

  • Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. London: Sage.

    Google Scholar 

  • Hofstede, G. (1991). Cultures and organizations: software of the mind. Cambridge: University Press.

    Google Scholar 

  • Ilgen, D. R., LePine, J.A. & Hollenbeck, J. R. (1997). Effective decision making in multinational teams. In P. C. Earley & M. Erez (Eds.). New Perspectives on international industrial/organizational psychology (S. 377–409). San Francisco.

  • Jackson, S. & Ruderman, M. (1996). Introduction: Perspectives for understanding diverse work teams. In S. Jackson, & M. Ruderman (Eds.), Diversity in work teams (S. 1–13). Washington.

  • Jackson, S. E. (1996). The consequences of diversity in multidisciplinary teams. In M. A. West (Ed.), Handbook of work group psychology (S. 53–74). Oxford: John Wiley and Sons Ltd.

    Google Scholar 

  • Jackson, S. E., Brett, J. F., Sessa, V. I., Cooper, D. M., Julin, J. A. & Peyronnin, K. (1991). Some differences make a difference: Individual dissimilarity and group heterogeneity as correlates of recruitment, promotions and turnover. Journal of Applied Psychology, 76, 675–689.

    Article  Google Scholar 

  • Jones, G. R. & George, J. M. (1998). The experience and evolution of trust: Implications for cooperation and teamwork. Academy of Management Review, 23, 531–546

    Google Scholar 

  • Kannheiser, W., Hormel, R. & Aichner, R. 1993. Planung im Projektteam, Vol. 1. München: Hampp.

    Google Scholar 

  • Katz, D. (1964). The motivational basis of organizational behavior. Behavioral Science, 9, 131–146.

    Article  PubMed  Google Scholar 

  • Klemp, G. O. & McClelland, D. C. (1986). What characterizes intelligent functioning among senior managers. In R. J. Sternberg & R. K. Wagner (Eds.), Practical intelligence: Nature and origins of competence in the every day world. (S.31–50). New York: Cambridge University Press.

    Google Scholar 

  • Kramer, R. M., Tyler, T. R. (1995). Trust in organizations: Frontiers of theory and research. Thousand Oaks: Sage Publications

    Google Scholar 

  • Larkey, L. K. (1996). Toward a theory of communicative interactions in culturally diverse workgroups. Academy of Management Review, 21(2), 463–491.

    Google Scholar 

  • Markus, H. R. & Kitayama, S. (1991). Culture and self: Implications for cignition, emotion, and motivation. Psychological Review, 98(2), 224–253.

    Article  Google Scholar 

  • Milliken, F. J. & Martins, L. L. (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. The Academy of Management Review, 21(2), 402–433.

    Google Scholar 

  • Müller, G. F. & Bierhoff, H. W. (1994). Arbeitsengagement aus freien Stücken — psychologische Aspekte eines sensiblen Phänomens. Zeitschrift für Personalforschung, 8, 367–379.

    Google Scholar 

  • O’Reilly, C., Caldwell, D. & Barnett, W. (1989). Work group demography, social integration, and turnover. Administrative Science Quarterly, 34, 21–37.

    Article  Google Scholar 

  • Organ, D. W. (1988). Organizational citizenship behavior. The good soldier syndrome. Massachusetts: D.C. Heath and Company.

    Google Scholar 

  • Podsiadlowski, A. (1998). Zusammenarbeit in interkulturellen Teams. In E. Spieß (Hrsg.), Formen der Kooperation (S. 193–209). Göttingen: Hogrefe.

    Google Scholar 

  • Robbins, S. (1998). Organizational behavior: concepts, controversies, applications. New Jersey: Prentice Hall.

    Google Scholar 

  • Rosenstiel, L. von (2000). Organisationspsychologie (4. Aufl.). Stuttgart: Poeschel.

    Google Scholar 

  • Rotter, J. B. (1967). A new scale for the measurement of interpersonal trust. Journal of Personality, 35, 651–665.

    Article  PubMed  Google Scholar 

  • Schmitt, M., Dalbert, C. & Montada, L. (1986). Kritische Anmerkungen und eine empirische Untersuchung zum Modell von S. H. Schwartz. Zeitschrift für Sozialpsychologie, 17, 40–49.

    Google Scholar 

  • Schwartz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10, pp.221–279). New York: Academic Press.

    Google Scholar 

  • Shamir, B. (1990). Calculations, values, and identities: The sources of collectivistic work motivation. Human Relations, 43,(4) 313–332.

    Article  Google Scholar 

  • Shaw, M. E. (1981). Group dynamics: the psychology of small group behavior (3rd ed.). New York: McGraw-Hill.

    Google Scholar 

  • Sinclair, A. (1992). The tyranny of a team ideology. Organization Studies, 13, 611–626.

    Article  Google Scholar 

  • Spieß, E. & Winterstein H. (1999). Verhalten in Organisationen. Stuttgart: Kohlhammer.

    Google Scholar 

  • Spieß, E. (1996). Kooperatives Handeln in Organisationen. München und Mering: Peter Hampp Verlag.

    Google Scholar 

  • Spieß, E. & Nerdinger, F. W. (Hrsg.). (1998). Kooperation im Unternehmen. Sonderheft der Zeitschrift für Personalforschung. Mering: Hampp-Verlag.

    Google Scholar 

  • Steiner, I. D. (1972). Group process and productivity. New York: Academic Press.

    Google Scholar 

  • Sundstrom, E., DeMeuse, K. P., & Futrell, D. (1990). Work teams: Applications and effectiveness. American Psychologists, 45, 120–133.

    Article  Google Scholar 

  • Tajfel, H. (Ed.) (1978). Differentiation between social groups: Studies in intergroup behaviour. London: Academic Press.

    Google Scholar 

  • Teichler, U., Buttgereit, M. & Holtkamp, R. (1984). Hochschulzertifikate in der betrieblichen Einstellungspraxis. Bad Honnef: Bock.

    Google Scholar 

  • Thomas, A. (1993). Psychologie interkulturellen Lernens und Handelns. In A. Thomas (Hrsg.), Kulturvergleichende Psychologie. (S. 377–423). Göttingen: Hogrefe.

    Google Scholar 

  • Titscher, S. (1992). Gruppenforschung. In E. Gaugler & W. Weber (Hrsg.), Handwörterbuch des Personalwesen (Bd. 5) (S. 1010–1030). Stuttgart: Poeschel.

    Google Scholar 

  • Triandis, H. (1972). The analysis of subjective culture. New York: Wiley.

    Google Scholar 

  • Triandis, H. C. (1989). Cross-cultural studies of individualism and collectivism. In Nebraska Symposium on Motivation (Ed.), Current theory and research in motivation, 37, 41–133.

  • Triandis, H. C, Kurowski L. L. & M. Gelfand (1994). Workplace diversity. In H. C. Triandis, M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology, Vol. 4 (2nd ed.) (S. 769–827). Palo Alto: Consulting Psychologists Press.

    Google Scholar 

  • Triandis, H. C. (1995). Individualism-Collectivism. Boulder, CO: Westview.

    Google Scholar 

  • Tung, R. (1997). International and intranational diversity. In C. S. Granrose & S. Oskamp (Eds.), Cross-cultural work groups (S. 163–185). Thousand Oaks: Sage.

    Google Scholar 

  • Turner, J. (1978). Social and social discrimination in the minimal group paradigm. In H. Tajfel (Ed.), Differentiation between social groups. London: Academic Press.

    Google Scholar 

  • Ulich, E. (1994). Arbeitspsychologie (3. Aufl.). Stuttgart: Poeschel.

    Google Scholar 

  • Vroom, V. H. (1964). Work and motivation. New York: Wiley.

    Google Scholar 

  • Wagner, W., Pfeffer, J. & O’Reilly, C. (1984). Organizational demography and turnover in top management. Administrative Science Quarterly, 29, 74–92.

    Article  Google Scholar 

  • Watson, W. E., Kumar, K. & Michaelsen, L. K. (1993). Cultural diversity’s impact on interaction process and performance: Comparing homogeneous and diverse task groups. Academy of Management Journal, 36, 590–602.

    Article  Google Scholar 

  • Weber, W. (1998). Kooperation in Organisationen: Arbeits-und sozialpsychologische Gesichtspunkte. In E. Spieß & F.W. Nerdinger (Hrsg.), Kooperation im Unternehmen. Sonderheft der Zeitschrift für Personalforschung. (S. 33–60). Mering: Hampp-Verlag.

    Google Scholar 

  • Zeutschel, U. (1999). Interkulturelle Synergie auf dem Weg: Erkenntnisse aus deutsch/U.S.-amerikanischen Problemlösegruppen. Gruppendynamik, 30(2), 131–159.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Fraunhoferstr. 36, 80469, München, Germany

    Astrid Podsiadlowski

  2. Institut für Psychologie, Abt. Organisations-und Wirtschaftspsychologie, Leopoldstr. 13, 80802, München, Germany

    Erika Spieß

Authors
  1. Astrid Podsiadlowski
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Erika Spieß
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Erika Spieß.

Additional information

Dipl. Psych. Astrid Podsiadlowski, Doktorandin am Institut für Organisations-und Wirtschaftspsychologie der Universität München.

PD Dr. Erika Spieß, Mitarbeiterin in der Abteilung Organisations-und Wirtschaftspsychologie der Universität München von 1981–1996; seit 1996 Lehrstuhlvertretungen und freiberufliche Tätigkeiten, Forschungsschwerpunkte: Frauenerwerbstätigkeit, Kooperation und Konflikte in Organisationen, interkulturelles Handeln im wirtschaftlichen Kontext.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Podsiadlowski, A., Spieß, E. Teamarbeit und Freiwilliges Arbeitsengagement. Gruppendynamik 31, 197–212 (2000). https://doi.org/10.1007/s11612-000-0018-z

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11612-000-0018-z

Search

Navigation