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Antezedentien und Konsequenzen freiwilligen Arbeitsengagements

  • Freiwilliges Arbeitsengagement in Organisationen
  • Published:
Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO) Aims and scope Submit manuscript

Zusammenfassung

Es wird ein Überblick über den Forschungsstand zu den antezedenten Bedingungen und Konsequenzen von „organizational citizenship behavior“ (OCB) gegeben. OCB bezeichnet Verhalten, das zur Produktivität einer Organisation beiträgt, dessen Ausführung aber, da formal nicht vorgeschrieben, im Ermessen der Mitarbeiter liegt. Die Forschung zeigt, dass das Ausmaß des OCBs von Mitarbeitern in positivem Zusammenhang mit deren Arbeitszufriedenheit, Fairnesswahrnehmungen und Commitment, sowie dem Führungsverhalten der Vorgesetzten steht. Ferner wird über Evidenz berichtet, dass OCB in die Leistungsbeurteilung von Vorgesetzten eingeht und die Produktivität von Organisationen fördert.

Abstract

A literature review on the antecedents and consequences of organizational citizenship behavior (OCB) is given. OCB is defined as individual discretionary behavior, that fosters the productivity of organizations but is not formally required. Research has shown positive relationships between OCB and job satisfaction, fairness perceptions, organizational commitment and leadership behavior. There is also evidence that the outcome of performance appraisals reflect to a certain degree the extent to which employees demonstrate OCB and that OCB improves organizational performance.

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  1. Fachbereich Psychologie, Philipps-Universität Marburg, 35032, Marburg, Germany

    Thomas Staufenbiel

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  1. Thomas Staufenbiel
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Staufenbiel, T. Antezedentien und Konsequenzen freiwilligen Arbeitsengagements. Gruppendynamik 31, 169–183 (2000). https://doi.org/10.1007/s11612-000-0016-1

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