Business ethics have come under increasing scrutiny recently due to various corporate scandals. This has prompted a need for research into the characteristics of people drawn to the business world and the education they receive. This study (i) evaluates the levels of ethical judgement, mental health, motivation, and self-compassion in 144 UK business students and (ii) assesses the relationships between these variables. A high proportion of respondents (i) believed that other students would behave unethically, whilst they themselves would not, and (ii) had a high level of anxiety, extrinsic motivation and self-compassion. Extrinsic motivation was associated with participants’ belief that others would behave unethically, whilst intrinsic motivation was associated with strict ethical judgement and self-compassion. Extrinsic motivation and self-compassion were significant explanatory variables for students’ ethical judgement, and self-compassion was a significant explanatory variable for mental health symptoms. This study is unique in examining the facets of ethics, mental health, self-compassion and motivation in business students. Findings have implications for both educators and practitioners since improving ethical behaviour in the future workforce may be achieved by augmenting future employees’ levels of self-compassion and intrinsic motivation, rather than solely administering “ethics training” that has been found to be of limited value. Findings also indicate that such an approach may have utility for improving business students’ mental health.
There have been an increasing number of corporate scandals in recent years (van Luttervelt 2006). For example, Volkswagen allegedly installed software into their cars that provided false environmental emissions measurements (Matthews and Gandel 2015), and Wells Fargo allegedly created fake accounts with real customers’ names in order to increase the number of credit cards issued (Matthews and Heimer 2016). Arthur Anderson, one of the largest accounting firms in the world, was adversely affected in the wake of the Enron scandal in 2001, after being judged to have been complicit and negligent with regard to Enron’s management activities (Odonkor 2017). In the long term, organisations utilising unethical practices usually suffer in a variety of ways including (for example) (i) reduction in stock price (Long and Rao 1995; Lund Dean et al. 2010), (ii) damaged brand image (Cialdini et al. 2004), (iii) lower worker productivity resulting from a reduction in organisational morale (Webley and More 2003; Varca and James-Valutis 1993) and (iv) poorer employee retention and recruitment (Ethics Resource Center 2014).
Unsurprisingly, awareness of ethical practices in business has been steadily increasing amongst workers, academics and government administrations (Ahmed et al. 2003). Indeed, good ethical practice is now much more highly regarded as fundamental to acceptable business behaviour. In line with this increased awareness of the importance of business ethics, some researchers have asserted that one key determinant of unethical business conduct may be inadequate training as part of business education programmes (Ghoshal 2005). This assertion is supported by the fact that business students appear to be more tolerant of unethical behaviour than other student groups (Cole and Smith 1996). For example, a study (n ≈ 5000) comparing business and non-business students from 32 graduate schools in North America reported that business students cheat more than non-business peers (56% vs. 47%; Mccabe et al. 2006). The same study also reported that business students’ cheating is correlated with (i) perceived peer behaviour, (ii) perceived certainty of being reported and (iii) the understanding and acceptance of academic integrity policies.
In order to counter this problem, more and more business schools have started to incorporate ethics education into their curriculum, with the result that approximately 70% of the world’s top business schools now teach ethics on their courses (Litzky and MacLean 2011). In line with these developments, one study of contemporary business students (n ≈ 1700) reported that 75% of business students believe that companies should have a social responsibility beyond making profit (Haski-Leventhal and Concato 2016). Similarly, it should be noted that many students (including business students) are motivated by factors that are more ethically orientated such as finding meaning in what they do vs. earning a high salary per se (e.g. FTI Consulting 2015; Hurst et al. 2016).
However, notwithstanding the integration of ethics training into business education curriculum, the effectiveness of such training has been questioned. For example, a study found that attending a business ethics course did not have any significant effect on students’ ethical judgement (Jewe 2008). Another study reported that business students still had the highest rate of cheating amongst university students after completion of ethical training (Lampe and Engleman-Lampe 2012). Furthermore, a meta-analysis found that business ethics education only had a slight impact on students’ ethical judgement (Waples et al. 2009). Such findings have led to investigations into the psychological uniqueness of business students compared to non-business students, with findings indicating that (i) business students can be more narcissistic and less empathetic than non-business peers (Sautter et al. 2008) and (ii) business students’ narcissism is positively associated with unethical judgements (Brown et al. 2010).
A further risk factor for impaired ethical judgement is mental health issues (Hindmarch et al. 2013). This is particularly relevant for business students because in addition to constituting the largest student group in UK universities (Higher Education Statistics Agency [HESA] 2018), the number of business students with mental health problems reached 35,500 in 2015, which was almost triple the number of business students identified as having mental health problems in 2010 (HESA 2018). Furthermore, in addition to the high prevalence, studies have noted that the severity of business students’ mental health problems can be relatively high (Kotera et al. 2018a). More specifically, business students have been shown to have higher levels of stress, burnout, alcohol use and depression than other student groups (Dahlin et al. 2011). This observation may be related to the culture of business programmes in which business students (i) tend to study individually rather than as a group, causing a lack of social support, and (ii) are often engaged with business sectors from the beginning of the programme which tends to increase sociable alcohol consumption (Dahlin et al. 2011).
Whilst business educators are generally aware of the aforementioned mental health issues amongst their students, only a minority teach stress management as part the syllabus (Matthews 2017). According to Kotera et al. (2018a), “the gap between awareness of the need for stress management skills and provision of such training in MBA programmes suggests that whilst some business educators are aware of mental health problems among their students, they may not have the knowledge or resources to address the problem” (p. 1). A better scientific understanding of the relationship between ethics and mental health in business students could help to inform the design and provision of both ethics and mental health training by business education providers.
In terms of understanding how business students formulate and apply ethical judgements, recent research findings indicate that other factors likely to play an important role are motivation and self-compassion. More intrinsic forms of motivation (e.g. finding meaning in one’s studies) are typically associated with better mental health outcomes and ethically appropriate behaviour vs. more extrinsic forms of motivation (e.g. working for financial reward or the promise of promotion; Kasser and Ryan 2001; Kotera et al. 2018b; Sheldon and Kasser 1995, 1998; Williams et al. 2000). Similarly, self-compassion appears to serve as a protective factor for maladaptive psychosocial functioning in university student groups (Kotera et al. 2018a). Self-compassion is a healthy form of self-acceptance that involves treating oneself kindly when facing inadequacy (Neff 2003a, b), and accessing one’s wisdom and awareness inwardly (Brown and Ryan 2003; Langer 1989, 2005; Wallace and Shapiro 2006). Self-compassion is positively associated with mental well-being in various student samples (Kotera et al. 2018a; Neely et al. 2009; Ying 2009). For example, (i) self-compassion was found to be significantly related to students’ mental health in American undergraduate students (Neely et al. 2009) and (ii) the positive subscales for self-compassion (i.e. mindfulness, common humanity, self-kindness) were negatively associated with depression in postgraduate social work students in America (Ying 2009).
A compassionate outlook (whether towards oneself or others) relates to ethical judgement because it is associated with less egoistic bias, leading to reduced acceptance of an individual’s own unethical conduct (Breines and Chen 2012; Shonin et al. 2017; Van Gordon et al. 2014, 2016). Indeed, in a cross-cultural sample, students with higher levels of self-compassion were found to be less accepting of their own unethical behaviours (Wang et al. 2017). Self-compassion has also been shown to reduce the likelihood of an individual perceiving neutral feedback as negative, thus contributing to more realistic self-evaluation (Leary et al. 2007) and more stable self-worth (Neff and Vonk 2009). When an individual’s self-worth is threatened, it is generally understood that this increases the risk of them lowering their ethical standards (Jordan and Monin 2008).
Given the likely—but as yet unexplored—interplay between ethical judgement, mental health symptoms, motivation and self-compassion in business students, the aims of this study are to (i) evaluate the levels of these four variables in a sample of UK university business students, (ii) explore the relationships between the variables and (iii) identify significant explanatory variables for ethical judgement and mental health in UK business students.
All participants were aged 18 years or older and were undergraduate male and female business students studying at a UK university in the East Midlands. Students who were on a study break at the time of the study were excluded from the study. Participants were recruited using opportunity sampling via study flyers and announcements distributed by programme tutors (no course credits or other forms of compensation were awarded for participation).
Out of 150 full-time undergraduate students who expressed an interest in participating in the study, 144 (69 male, 69 female, 6 gender not declared) completed self-reported measures assessing ethical values, academic motivation, self-compassion and mental health. Participants’ age range was 18–57 years old (Mage = 21.11, SDage = 5.64). One-hundred-and-two students were British, and 41 were international students (22 other Europeans, 9 Asians, 7 Africans, 1 North American, 1 South American and 1 Oceanian). One student did not report their nationality.
This was a separate parallel study in which the same group of students also attended assessments relating to shame and its interaction with other variables. The results from the parallel study are reported elsewhere (Kotera et al. 2018a). Ethical approval was granted by the university’s research ethics committee, and students were made aware of mental health support services inside and outside the university in the event they wished to seek professional help for any mental health issues. Informed consent was obtained from all participants included in the study.
The Multidimensional Ethics Scale (MES) provides 12 vignettes which participants assess from an ethical standpoint. Responses are scored on a seven-point Likert scale (1 being least ethical to 7 being most ethical; Reidenbach and Robin 1990). The MES is a well-established scale, with high internal consistency (Cronbach’s alphas are 0.71–0.92 [Agle et al. 2014]). An example of one of the vignettes is: “A senior director who earns £100,000 per year claimed £3,000 in expenses to which he was not entitled. The company he works for makes several million pounds in profit each year”. The following five dimensions of the MES were selected for the purposes of this study: (i) acceptable/unacceptable, (ii) ethical/unethical, (iii) culturally acceptable/unacceptable, (iv) self (i.e. I would do it) and (v) other (i.e. other people my age would do it). These five dimensions were selected because they are the components that most directly related to ethical judgement (Comegys et al. 2013; Shields et al. 2013). In the current sample, the Cronbach’s alpha for the five MES dimensions was 0.72–0.82, demonstrating a high level of internal consistency.
The Depression Anxiety and Stress Scale (DASS-21) is a short form of the DASS-42 (Lovibond and Lovibond 1995). It comprises 21 items scored on a four-point Likert scale. The items are categorised into three seven-item subscales; depression (e.g. “I felt that I had nothing to look forward to”), anxiety (e.g. “I felt I was close to panic”) and stress (e.g. “I found it difficult to relax”). In the current sample, the Cronbach’s alpha for DASS was 0.76–0.89, demonstrating a high level of internal consistency.
The Academic Motivation Scale (AMS) is a 28-item self-report measure that evaluates the levels of seven different types of motivation: amotivation, three types of extrinsic motivation (external, introjected and identified regulation) and three types of intrinsic motivation (to know, to accomplish and to experience stimulation). In the current study, the three subscales for intrinsic motivation and the three subscales for extrinsic motivation were combined as “intrinsic motivation (IM)” and “extrinsic motivation (EM)”, respectively. Each type of motivation is assessed using four items on a seven-point Likert scale (from 1 = “Does not correspond at all” to 7 = “Corresponds exactly”). In the current sample, the Cronbach’s alpha for AMS was 0.73–0.84, demonstrating a high level of internal consistency.
The Self-Compassion Scale-Short Form (SCS-SF) is a shortened version of the Self-Compassion Scale, comprising 12 five-point Likert items (Neff 2003b) including “When I fail at something important to me I become consumed by feelings of inadequacy”. The five-point responses range from 1 (almost never) to 5 (almost always). In the current sample, the Cronbach’s alpha for SCS was 0.75.
All data collected was initially screened for outliers and the rates of scores over the midpoint within the score range were calculated (e.g. 4 in the range of 1–7). After screening the data for the assumptions of various parametric tests, correlations between ethics, mental health symptoms, motivation and self-compassion were explored. Finally, multiple regression analyses were conducted to examine the best explanatory variables of student’s ethical judgement and mental health symptoms.
Analyses were conducted using IBM SPSS version 24.0. One score in EMID and the DASS-21 stress subscale, two scores in EMRE and five scores in AM were identified as outliers using the outlier labelling rule (Hoaglin and Iglewicz 1987). The outliers were winsorised in line with recommendations by Tukey (1962). Skewness values ranged from −0.83 to 1.47, and kurtosis values from −0.52 to 1.11 (Table 1).
Amongst the MES subscales, a high proportion of business students reported that other students would act unethically based on the behaviours described in the vignettes (“Other” subscale), whilst a low proportion reported that the described behaviours were acceptable (“Accept”), ethical (“Ethical”), culturally acceptable (“Culture”) and that they would do it themselves (“Self”). There were significant differences between the Other score and the rest of the four subscale scores (p > 0.01). A high proportion of business students scored over the mid-point for self-compassion.
Out of a total of 12 subscales (i.e. across all psychometric tests), data in seven subscales were square-root-transformed to satisfy the assumption of normality: culture, self, depression, anxiety, stress, EM and AM. Pearson’s correlations were used to examine relationships between ethics, mental health symptoms, motivation and self-compassion Table 2.
Intrinsic motivation was negatively related to ethical acceptability, and extrinsic motivation was positively related to others’ ethical behaviours. Intrinsic motivation was positively related to age. Gender was positively related to ethical acceptability, ethical judgement, cultural acceptability and self-judgement, whilst age was negatively related to each of four aforementioned subscales (i.e. ethical acceptability, ethical judgement, cultural acceptability and self-judgement). Mental health symptoms were positively related to amotivation, and negatively related to self-compassion. Self-compassion was related to intrinsic motivation and age. There was no significant correlation between ethics and mental health, nor between ethics and self-compassion.
Finally, multiple regression analyses were conducted to explore the relative contribution of (i) motivation, mental health symptoms and self-compassion towards ethics (Table 3) and (ii) ethics, motivation and self-compassion towards mental health symptoms (Table 4). At step 1, gender and age were entered to adjust for their effects, and at step 2, all of the related scores were entered. Because of the many predictor variables, adjusted coefficient of determination (Adj. R2) are reported. Multicollinearity was not a concern as the tolerance values were 0.28 or higher.
Extrinsic motivation was a significant explanatory variable for others’ ethical behaviours. Self-compassion was a significant explanatory variable for ethical judgement and cultural acceptability. Age and gender were significant explanatory variables for the ethical acceptability, ethical judgement, cultural acceptability and ethical behaviours relating to the self (Table 3). The ethics, motivation and self-compassion measures accounted for 31–35% of the variance in the mental health symptoms, after adjusting for demographic information. Self-compassion was a significant explanatory variable for all the mental health symptoms. Gender was a significant explanatory variable for anxiety and stress. Ethical judgement and amotivation were significant explanatory variables for depression (Table 4).
A high proportion of business students scored over the midpoint in respect of self-compassion (61.11% scored over 36 from a range of 12–60) and believing others’ unethical behaviours (52.08% scored over 4 from a range of 1–7). Business students’ intrinsic motivation was negatively related to their ethical acceptability, whilst extrinsic motivation was positively associated with others’ ethical behaviours. All of the mental health symptoms were negatively related to self-compassion. Finally, multiple regression analyses demonstrated that extrinsic motivation was a significant explanatory variable for others’ ethical behaviours. Self-compassion was a significant explanatory variable for ethical judgement, cultural acceptability and all of the mental health symptoms.
The business students demonstrated a high level of anxiety that may offer insight into the nature of mental health problems experienced by this population group. Indeed, limited previous research has focussed on the general mental health of business students, and the specifics of their mental health problems thus remain unclear. Although anxiety and stress are similar constructs, anxiety is one of the adverse effects of stress and can make individuals apprehensive of what awaits them in the future (Groberman 2017). Therefore, business students’ high levels of anxiety could be explained by the fact that for many business students, the path to a final career is often unstructured and uncertain (Kotera et al. 2018a). Indeed, research shows that individuals who have made and declared their intent to enter a specific career are less likely to suffer from “career choice anxiety” (Brown and Strange 1981; Germeijs et al. 2006; Kimes and Troth 1974).
The positive correlation observed in the current study between anxiety and other mental health symptoms has implications for how business education providers approach the challenge of building resilience to mental health issues as well as how to structure career planning and support. More specifically, targeting reductions in anxiety by helping business students develop clearer career pathways could be an efficient means of improving mental health more generally. Furthermore, seeking to enhance career guidance and support services would be a pragmatic and ethically acceptable approach given that business faculty members are generally not clinically trained. An example of such a dual-purpose career planning technique is the Disney strategy that seeks to develop specific cognitive competencies based on how Walt Disney realised his dreams (Dilts 1995). The Disney strategy is reported as being a useful career guidance approach that has not only helped students foster a clearer future vision but also foster positive emotions, contributing to better mental health (Kotera 2018; Kotera and Sheffield 2017). This type of practical career exercise could be embedded in the business education curriculum without excessive training or logistical demands on education providers. Furthermore, such an eclectic psychological approach to improving resilience and general levels of well-being (i.e. rather than using psychotherapy directly) may attract and engage business students more fruitfully, as this group of students typically report high levels of shame towards mental health problems (Kotera et al. 2018a).
Consistent with findings from previous studies (e.g. DeMarie and Aloise-Young 2003), the observed high levels of extrinsic motivation amongst business students were not unexpected given that a key focus of the business world is income generation. Although there are reports of a shift amongst business students towards more intrinsic forms of motivation (FTI Consulting 2015; Hurst et al. 2016), business remains an extrinsically driven subject (Kotera et al. 2018a). Indeed, as van Luttervelt suggested (2006), business education programmes may be subject to a form of self-selection bias due to appealing to students that are already highly extrinsically motivated. In the current study, this extrinsic motivation was positively associated with beliefs concerning others’ unethical behaviours, implying that business students who are extrinsically motivated tend to apply ethical judgements more to others’ behaviour rather than their own. More specifically, whilst the present sample of business students found the unethical behaviour in the vignettes presented to be largely unacceptable and indicated they would not demonstrate such behaviour themselves, they believed that others would. In addition to the aforementioned narcissistic tendencies of some business professionals (Sautter et al. 2008), an explanation for this may relate to the competitive nature of business that necessitates evaluating a competitor’s position and affirming one’s own perceived strengths (Kotera et al. 2018a).
In terms of the implications of this study, attempts have been made to enhance business students’ levels of intrinsic motivation by incorporating (for example) Bain’s best teaching practices (2004), cognitive evaluation theory (CET; Deci et al. 1999), hands-on activities (Bergin 1999) and the “4Cs” of intrinsic motivation (control, challenge, curiosity and contextualisation; Lepper 1988) (McEvoy 2011). Although the effects of such interventions were shown to be inconsistent amongst different groups of postgraduate business students (i.e. business administration and human resources students), both quantitative and qualitative data indicate that CET was of the greatest benefit in terms of augmenting students’ levels of intrinsic motivation. According to CET, students’ intrinsic motivation (i.e. genuine interest in the subject) would be undermined if they are presented with an extrinsic reward (e.g. grade) (Kotera et al. 2018c). Consequently, CET-based efforts to enhance intrinsic motivation have focussed on introducing engaging learning-oriented activities such as reading “fun” materials and self-awareness diaries (i.e. with the aim of shifting students’ focus from their grade to their learning; McEvoy 2011). Thus, whilst business educators should implement a balanced approach such that business students do not devalue the importance of their grade and other external indicators of success, introducing learning techniques that engage business students in the learning process could address the high rates and negative mental health consequences of extrinsic motivation (e.g. high levels of depression, stress and anxiety; Kotera et al. 2018b) amongst this student group.
Helping business students relate to and understand their ikigai (“生き甲斐”, a Japanese word roughly translated as having a reason to live; Yamamoto-Mitani and Wallhagen 2002) may also be a useful means of augmenting intrinsic motivation. In recent years, the concept of ikigai has grown in significance within the fields of both positive psychology and career guidance, with outcomes of psychological well-being being reported (Buettner 2017; García and Miralles 2017). Indeed, a strong sense of ikigai is related to a high quality of life as well as good mental health (Ishida 2012). A consultation with 15 managers and HR employees in Japan noted that ikigai encompasses many of the characteristics of intrinsic motivation (Author 1, personal communication, April 19, 2018). Business students could be led to “find their ikigai” using a framework considering not only their potential future income and career trajectory but also their inherent passion and skills as well as the wider needs of society (García and Miralles 2017). Such an approach may help to prevent business students from becoming “strategic learners” who are extrinsically motivated to earn a degree, but not intrinsically motivated to learn the subject (Bain 2004; Kotera et al. 2018b).
Whilst comparing and judging others’ behaviours (i.e. as a form of self-validation) can cause negative psychological effects such as envy and depression (Johnson and Knobloch-Westerwick 2014; Pera 2018), these can be mitigated via the cultivation of self-compassion that serves as a protective factor for psychopathology (Neff 2003b). This is in line with findings from the present study demonstrating that self-compassion was a significant explanatory variable for all of the mental health symptoms. It is also in line with previous research into the health concomitants of self-compassion (e.g. Neff 2003a, b), as well as research into compassion-infused meditation interventions that have demonstrated a range of salutary mental health outcomes, including in business professionals (Shonin and Van Gordon 2015; Shonin et al. 2014a, b).
By introducing aspects of these interventions into business education curricula, not only can students and business workers improve their overall levels of well-being, but as demonstrated by a randomised controlled trial of middle-managers, they can also improve overall levels of job performance and job satisfaction (Shonin et al. 2014a). This has wider implications for the design of organisational-level interventions that will always be more palatable where they can demonstrate either monetary or performance gains. Furthermore, compassion-infused approaches may be a skilful means of improving ethical judgement because (i) as demonstrated by this study’s findings, self-compassion was a significant explanatory variable for ethical judgement and (ii) business lecturers in general do not believe that teaching ethics improves students’ ethical judgement (Lund Dean and Mullins Beggs 2006).
Although this study offers unique insights into the factors that influence ethical judgement in UK business students, there are several limitations to consider. Firstly, participants were recruited from one academic institution; hence, factors unique to the university (e.g. student recruitment profiles, learning and assessment styles, teaching quality, student support) may have influenced the findings (Kotera et al. 2018a). Secondly, using self-report measures for mental health issues may have limited the accuracy of the participant responses because of social desirability bias (Latkin et al. 2017). Lastly, as with all cross-sectional studies, the study was limited by the fact that it is not possible to ascertain the causal direction of the relationships identified.
Business ethics have come under increasing scrutiny over the past few years due to various corporate scandals. This has prompted a need for further research into the characteristics of people who are drawn to the business world as a career as well as the education they receive. Whilst many business schools have focused on the ethics element of business education (Litzky and MacLean 2011), such training approaches have not been particularly effective in improving ethical judgement (Jewe 2008; Lampe and Engleman-Lampe 2012; Mullins Beggs and Lund Dean 2007). Findings from the present study indicate that in conjunction with building a stronger awareness of business ethics, business ethics education programmes may be more effective if they provide business students with the resources to regulate and maintain their mental health. More specifically, outcomes from this study indicate that by augmenting intrinsic motivation and self-compassion, business students may experience reduced mental health problems and demonstrate more ethical behaviour (Jordan and Monin 2008). Future, more longitudinal research involving university business is thus warranted to replicate the findings of this study’s students as well as evaluate the effectiveness of interventions that implement the aforementioned recommendations.
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Kotera, Y., Conway, E. & Van Gordon, W. Ethical Judgement in UK Business Students: Relationship with Motivation, Self-Compassion and Mental Health. Int J Ment Health Addiction 17, 1132–1146 (2019). https://doi.org/10.1007/s11469-018-0034-2