Abstract
This paper addresses the power of intonation to convey interpersonal or attitudinal meaning. Speakers have been shown to accommodate to each other in the course of conversation, and this convergence may be perceived as a sign of empathy. Accommodation often involves paradigmatic choices—choosing the same words, gestures, regional accent or melodic pattern, but this paper suggests that affective meaning can also be conveyed syntagmatically through the relationship between prosodic features in successive utterances. The paper also addresses the use of prosody in situations of conflict, particularly in institutional settings. The requirement of the more powerful participant to exercise control may conflict with the expression of empathy. Situations are described where divergent rather than convergent behaviour is more successful both in keeping control and in maintaining rapport.
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Notes
In the British system of intonation the first accent in a tone group or intonational phrase is called the ‘onset’, and the last (normally) is called the ‘nucleus’. The determining pitch level of each, according to Brazil, is the highest pitch reached on the accented syllable, usually aligned with the vowel segment.
Prosodic prominence is the property of a syllable, but listeners generally perceive the whole word to be highlighted.
Note that a raised voice does not necessarily ‘mean’ angry—it means a raised voice and can signal heightened emotion. Whether this emotion is positive (enthusiasm, joy) or negative (anger) is determined not by the pitch and loudness alone but by other prosodic characteristics including voice quality, and by body language.
There is an important difference between displaying emotion, i.e., intentionally communicating it, and failing to conceal it.
In my experience this is often a case of being angry with the student for being angry. It may silence the student but does not deal with the source of the conflict.
Traffic wardens patrol the streets and have the power to issue written notice of a fine, or even in some case to cause vehicles to be ‘clamped’ or immobilised and removed if they have been parked illegally. They are not generally loved.
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Wichmann, A. Intonational meaning in institutional settings: the role of syntagmatic relations. Cult Stud of Sci Educ 5, 849–857 (2010). https://doi.org/10.1007/s11422-010-9263-9
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DOI: https://doi.org/10.1007/s11422-010-9263-9