Let us consider some of the important aspects of effort-making. This will help us to see further that there are two very different concepts of effort involved, and the importance of the second, teleological one.
One way of distinguishing among the two concepts of effort concerns the very things a person does. The manifestly untalented musician, singer, or actor who continues to pursue the dream of an artistic career may be falling off her feet from the effort: in terms of E-effort, she is supreme. But in terms of T-effort, she is very deficient, and in my judgment no Real Effort is being made here. If there is no real chance of success, there is no way reliably to focus actions towards success (although see discussion of “hopelessness” below). Likewise, the under-performing investor in equities who is in the wrong job because psychologically he cannot tolerate risk and loss may work so hard that in effect he ceases having a life outside of those countless tense hours that he spends at his work-desk; making E-efforts has taken over his life, and he is fast approaching a mental break-down. But he is not making a T-effort, and failing to put Real Effort, properly understood, because he persists in his job rather than leaving to do something he is capable of doing well. Only if we think of effort in terms of the contrast between E-effort and T-effort, and see the dominance of the second, will we understand what is happening in such examples, and what should be done to improve matters. A square peg ought above all to look for a square hole, and all the seeming effort of trying to fit itself into a round hole only indicates (if there is an alternative) that there is a problem here in terms of effort.
Of course people may do things because they have no choice, or for the sake of doing them, as a hobby, or because they simply enjoy the process; that is fine, but it is not our topic here. Differently, we must leave room for the outlying case, such as the stubborn innovator, who seemingly has every indication that his efforts are hopeless, but still persists, up to ultimate triumph. We also need to take account of the actual differences between the likelihood of success in the different fields. On certain matters (such as the search for some types of medical cures) the likelihood of success may be dubious, but still it might be worthwhile to take up the chase, in the light of what is at stake, and because ruling out certain possibilities through failure may in itself be informative. Setting out to make a living by writing novels is inherently riskier than wishing to make a living through being an accountant, but I do not wish to say that no one ought to attempt to write novels. The difficulty of doing so successfully merely strengthens the need to avoid this direction if a person lacks the requisite ability. I of course acknowledge that sometimes one doesn’t know whether one has an ability until one tries and fails, and that while making efforts, sometimes abilities are developed. When all such examples and considerations are set aside, however, we remain with the multitude of people who are commonly thought to be making an effort, but this is a misperception; they are only making E-efforts, but are striving in the wrong direction, and “that is no way to make an effort” (i.e. normatively, a Real Effort).
The main way in which effort-making shows itself within work is through the focus on the end result, on the product that is the ‘success’ in the area of pursuit, and on the means to achieve it. We are all too familiar with people who do not seek good advice, do not learn from the success of others or from their own repeated failures, do not pursue alternative ways that might lead to success, and do not learn about themselves and change themselves so as to be better geared for success. Rather, such people remain set in their not-too-successful ways, oblivious to the advice of others, to indicators of failure, and to the potential for increasing their chances, factors that are all around them. There may be in such cases a preponderance of E-effort, but very little T-effort, and it is the latter that matters in most contexts such as we are considering. Such people should also not be thought of as making a Real Effort. By valuing E-effort over T-effort we inadvertently promote all sorts of failure. But if we valued T-effort more than E-effort (and we needn’t neglect the value of E-effort so long as we relegate it beneath T-effort) we will promote success.
Once again, we need to make distinctions and allowances. The person who can perhaps succeed but does not fully do so on account of moral scruples may be admirable as compared to the unscrupulous who are in fact more successful: success that is bought at a morally unacceptable price becomes unraveled. Seeking to remain decent does not, as a rule, mean that one is not making a Real Effort. Likewise, people often do not succeed because they are overwhelmed by factors beyond their control, such as illness, unexpected competition, or the discrimination and exclusion of others. Just as it is easy to fool ourselves into believing that we have done “all we can”, it is all too easy to judge others harshly without recognizing that their lack of outward success may not tell us anything about them except that they were victims of unlucky circumstances, or of the ill will of others. When all such examples are set aside, we remain, once again, with the many people who commonly think of themselves, and are considered by others, to be making great efforts, but since they are persistently deficient in their T-efforts, ought not to be thought of, normatively, as making Real Efforts.
Making a T-effort requires different things, depending upon the sort of tasks one has. When people rise in organizational hierarchies, usually they do not reduce their effort-making. In fact, they are likely to be making only more E-efforts, trying to cope with the new circumstances. Yet making T-efforts goes beyond putting in the hours and pushing harder. The new position will have new characteristics. For instance, it may require working in an environment of inherently greater uncertainly, with more concern about the future, much less direct control over the product, and with more time devoted to managing other people. Adjusting to the new requirements means realizing the need for change and then changing oneself so as to be a successful T-effort maker in the new situation.
A particular indicator of the sort of effort that is being displayed concerns seeking ways of achieving a given level of success with fewer efforts. The mark of the person who is truly making an effort is that he or she are trying to do more through less E-effort, namely, to be reducing the level of effort (per given task). Those who do not reflect on the ways in which they can better organize their energy and time, so as to reduce their E- effort, who do not make the constant T-effort to question their methods, seek short cuts and, in fact, look for the easy way to get rid of tasks, are clearly not making optimal efforts. It is questionable whether they should be thought to be making a Real Effort; the normative evaluation of effort which I shall explain ahead. They may well be making a huge effort in terms of E-effort, however, which indicates how very different the two concepts of effort are.
This feature of effort-making is understandably often hidden from us. For, the effort at expending less energy is shared by the true T-effort-makers (as construed here), and by the lazy and uncaring. But under close observation we can distinguish the two categories. The true effort-makers championed here might be just as happy at being able to perform tasks by doing less, but this will be because of the better way that they have found to attain the result, which remains their focus. Moreover, they will already be targeting the next task, and utilize the saved energy, time, and any other resources for further successes, while the lazy will only seek to rest. Hence, the true T-effort makers will typically be openly joyful at the saved time or energy, for they have succeeded in improving the means of success, and happily can go on now to do more, while the lazy and uncaring will typically hide it, lest they be asked to do more.
In a further twist, it is sometimes the lazy that ought to be thought of as being those who have made the most Real Effort. Laziness is, occasionally, the mother of invention, and then, perversely, the otherwise lazy person who has grabbed the chance of doing something more efficiently becomes successful. In terms of the ordinary E-effort notion of effort this manifestly successful agent has not made much of an effort, but this should just cause us to be skeptical about the ordinary adherence to E-effort. Usually such a case will be an indication that even if laziness might have motivated this person, he or she was not in an important sense lazy: for example, that he or she expended some effort in a success-tracking direction, thinking harder than others how to save human energy, resources, or time. Seeking to save on E-effort, he invested his E-efforts wisely, as a good T-effort maker. Perhaps there has to be some minimal E-effort component if we are to say that an effort occurred, but unlike the T-effort component, the E-effort can be quite limited.
Sometimes, indeed, making an E-effort as commonly understood is the wrong way of going about attaining success. Certain Far-Eastern belief systems have especially developed our recognition of such cases (see, for instance, Herrigel 1972). Of course, in order to reach the desired state of effortless success one typically has to make a great deal of E-effort. It is significant and supportive of my case, however, that even in such cases, once mastery is achieved, effort needs to be made in the right (but counter-intuitive, i.e. with as little E-effort as possible) way.
The issue of enjoyment is also sometimes a distinguishing mark here. Anyone committed to success in difficult matters should be ready to do things that are hard to do, and that it is natural not to want to do. The relationship between liking one’s labor and making an effort is complex. Some projects are inherently tiresome, repetitive, painful, or even humiliating, hence are very hard to like. Nevertheless, one additional mark of Real Effort is the striving after a situation where one likes (much of) one’s effort-making. This follows to some extent from previous points: if one chooses rightly at what to make an effort, and handles his or efforts wisely, the effort is likely to be more pleasant to do, and success is more likely to occur (hence further motivating efforts). A T-effort, success-oriented approach to effort-making, will aim to achieve a close connection between effort and satisfaction: ideally, one will not feel how hard one is working because the labor is rewarding (one’s work will often be as a hobby to one), and even when it is not, effort-making in itself will give its satisfactions (see Csikszentmihalyi 1975).
There is here no contradiction between Real Effort-making and its seeming opposites, playfulness and joy. While within an ethos of E-effort one gets credit for suffering, for the hardship involved in making the effort, T-effort welcomes combining pleasure and effort. A moralizing cult of suffering cannot dependably and over time generate effective efforts, and liking one’s project and one’s effort-making is important in success, and hence in the true making of an effort.
The distinction between the quantity and quality of effort is crucial here: E-effort focuses upon quantity, while T-effort points to the qualitative aspects of effort-making. Often people think of effort simply as doing more, but as we saw, more may be less, either because the direction of effort is misguided and will not lead to the desired success; or because a better way to proceed now would be not to do more of the same, but to stop, reflect, and improve our means; or, even, because the best thing to do is simply to rest and recover our strength for the greater efforts of another day. (For a masterly, reflective discussion of the ways to combine effort and success, see Ogilvy 2004.)