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McDonald’s at the Gym? A Tale of Two Curves®

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Abstract

In this paper I present findings from an ethnographic study of interaction patterns among members and workers in two Curves® franchises in different locations. Curves® International markets rationalized fitness programs for women. Using a mixed methodology of participant observation, staff interviews, and comparison of facilities’ official data, I analyze these patterns in relation to the rules of the Curves® system and the possible factors that contribute to the observable differences across the two facilities. I argue that despite the corporate mandate for rapid and rationalized (McDonaldized) fitness, local Curves® organizational cultures and client preferences may constitute internal resistance to the McDonaldization process.

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Notes

  1. A Shining Star club is an elite club, selected by Curves® International. According to Curves® websites, clubs that receive this designation are recognized as exemplars of Curves principles that provide an optimal experience for their members.

  2. Putnam’s (2001) claim that civic engagement and community life has been increasingly eroded during the twentieth century hinges on a critique of the forces of rationalization as they become embedded in contemporary cultural practices, including in the transformation of gender roles in post-industrial society. Michael Schudson (1996) suggests in his critique of Putnam’s primary theses that new configurations of social service activities and phenomena such as memberships in family fitness centers show that civic engagement may not be a thing of the past. My observations at Smalltowne Curves® may also provide some evidence to support Schudson. Indeed, the levels of internal community building and community service at the club were stunning. These activities occur, however, as clear resistance to the concept of Curves® as the locus of McDonaldized fitness.

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Acknowledgements

I would like to thank Javier Auyero and three anonymous reviewers for their immensely helpful comments on an earlier iteration of this article. Jessica Schiffman and Margie Kiter Edwards read several drafts with, as always, critical eyes and unflagging support.

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Correspondence to Laura L. O’Toole.

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O’Toole, L.L. McDonald’s at the Gym? A Tale of Two Curves®. Qual Sociol 32, 75–91 (2009). https://doi.org/10.1007/s11133-008-9120-2

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