Skip to main content

Advertisement

Log in

Potential last-mile impacts of crowdshipping services: a simulation-based evaluation

  • Published:
Transportation Aims and scope Submit manuscript

Abstract

Crowdsourced delivery services (crowdshipping) represent a shipping alternative to traditional delivery systems, particularly suitable for e-commerce. Although some benefits in terms of reduced pollution and congestion could be obtained by replacing dedicated freight trips, the impacts of crowdshipping are unclear and depend on several factors such as the transport mode used, the match between supply and demand, length of detours, and possible induced demand. For example, private drivers could modify their existing routes or engage in new trips to pick up and drop off packages; similarly, public transport users could carry along packages on their trips and drop them off at lockers installed around the stations. In this paper, we analyze by means of a simulation-based approach the potential impacts of alternative implementation frameworks. In order to account more realistically for last-mile delivery operations, a hybrid dynamic traffic simulation is adopted such that the macroscopic features of traffic (triggering of congestion, queue spillbacks and interactions with traffic signals) are reproduced in combination with the microscopic features of delivery operations (delivery vehicles are tracked along their routes). The effects on traffic and emissions are investigated for the adoption of crowdshipping by carriers delivering parcels in the city center of Rome, Italy. Results show that not only is the mode employed by crowdshippers crucial for the sustainability of such a measure, but also operational aspects involving the length of detour, parking behavior, and daily traffic variations. Crowdsourced deliveries by car have generally higher negative impacts than corresponding deliveries by public transit. However, limiting the deviations of crowdshippers from the original trips, providing adequate parking options, and incentivizing off-peak deliveries, could significantly reduce crowdshipping externalities.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Adapted from Simoni and Claudel (2018a, b)

Fig. 3
Fig. 4
Fig. 5
Fig. 6
Fig. 7
Fig. 8
Fig. 9
Fig. 10

Similar content being viewed by others

Notes

  1. Around 10% annually in countries like Germany and the US, and more than 25% in Asian countries like China and India according to Capgemini (2013).

  2. See, for example, Take My Things in Italy (www.takemythings.com) and Hitch in the US (http://www.hitchit.co/#home).

References

  • Allen, J., Piecyk, M., Piotrowska, M., McLeod, F., Cherrett, T., Ghali, K., Wise, S.: Understanding the impact of e-commerce on last-mile light goods vehicle activity in urban areas: the case of London. Transp. Res. Part D Transp. Environ. 61, 325 (2017)

    Article  Google Scholar 

  • Amer, A., Chow, J.Y.: A downtown on-street parking model with urban truck delivery behavior. Transp. Res. Part A Policy Pract. 102, 51–67 (2017)

    Article  Google Scholar 

  • Archetti, C., Savelsbergh, M., Speranza, M.G.: The vehicle routing problem with occasional drivers. Eur. J. Oper. Res. 254(2), 472–480 (2016)

    Article  Google Scholar 

  • Arslan, A.M., Agatz, N., Kroon, L., Zuidwijk, R.: Crowdsourced delivery—a dynamic pickup and delivery problem with ad hoc drivers. Transp. Sci. 53(1), 222–235 (2018)

    Article  Google Scholar 

  • Baindur, D., Macário, R.M.: Mumbai lunch box delivery system: A transferable benchmark in urban logistics? Res. Transp. Econ. 38, 110–121 (2013)

    Article  Google Scholar 

  • Barth, M., Boriboonsomsin, K.: Real-world carbon dioxide impacts of traffic congestion. Transp. Res. Rec. J. Transp. Res. Board 2058, 163–171 (2008)

    Article  Google Scholar 

  • Boulter, P.G., Barlow, T.J., McCrae, I.S.: Emission factors 2009: report 3-exhaust emission factors for road vehicles in the United Kingdom. TRL published project report (2009)

  • Buldeo Rai, H., Verlinde, S., Macharis, C.: Shipping outside the box. Environmental impact and stakeholder analysis of a crowd logistics platform in Belgium. J. Clean. Prod. 202, 806 (2018)

    Article  Google Scholar 

  • Buldeo Rai, H., Verlinde, S., Merckx, J., Macharis, C.: Crowd logistics: An opportunity for more sustainable urban freight transport? Eur. Transp. Res. Rev. 9(3), 39 (2017)

    Article  Google Scholar 

  • Cap Gemini: Evolving E-Commerce Market Dynamics. Cap Gemini. https://www.capgemini.com/wp-content/uploads/2017/07/evolving_e-commerce_market_dynamics.pdf (2013). Accessed March 2018

  • Cheu, R.L., Jin, X., Ng, K.C., Ng, Y.L., Srinivasan, D.: Calibration of FRESIM for Singapore expressway using genetic algorithm. J. Transp. Eng. 124(6), 526–535 (1998)

    Article  Google Scholar 

  • Cleophas, C., Cottrill, C., Ehmke, J.F., Tierney, K.: Collaborative urban transportation: recent advances in theory and practice. Eur. J. Oper. Res. 273, 801–816 (2018)

    Article  Google Scholar 

  • Comune di Roma: I veicoli circolanti a Roma capitale. Anno 2016. https://www.comune.roma.it/web-resources/cms/documents/Parco_circolante_2016.pdf (2016). Accessed Oct 2018

  • Dablanc, L., Rodrigue, J.P.: The Geography of Urban Freight. The Geography of Urban Transportation. Routledge, London (2017)

    Google Scholar 

  • Dantzig, G., Fulkerson, R., Johnson, S.: Solution of a large-scale traveling-salesman problem. J. Oper. Res. Soc. Am. 2(4), 393–410 (1954)

    Google Scholar 

  • Dolan, S.: How crowdsourcing shipping through technology will make last mile delivery cheaper. Business Insider. http://www.businessinsider.com/amazon-flex-hitch-deliv-crowdsource-shipping (2018). Accessed May 2019

  • Gatta, V., Marcucci, E., Nigro, M., Serafini, S.: Sustainable urban freight transport adopting public transport-based crowdshipping for B2C deliveries. Eur. Transp. Res. Rev. 11(1), 13 (2019a)

    Article  Google Scholar 

  • Gatta, V., Marcucci, E., Nigro, M., Patella, S.M., Serafini, S.: Public transport-based crowdshipping for sustainable city logistics: assessing economic and environmental impacts. Sustainability 11(1), 145 (2019b)

    Article  Google Scholar 

  • Gazis, D.C., Herman, R.: The moving and “phantom” bottlenecks. Transp. Sci. 26(3), 223–229 (1992)

    Article  Google Scholar 

  • Google Traffic: Google Traffic Map of Rome. https://www.google.com/maps/dir///@41.8976393,12.4759548,15.62z/data=!4m5!4m4!1m1!4e2!1m0!3e0!5m1!1e1 (2018). Accessed Feb 2019

  • Hawkins, A.J.: Parking tickets: all in the cost of doing business. The bane of many companies, tickets defy solutions. http://www.crainsnewyork.com/article/20130526/ECONOMY/305269980/parking-tickets-all-in-the-cost-of-doing-business (2013). Accessed Oct 2017.

  • Highways Agency: Design Manual for Roads and Bridges: Volume 12 Traffic Appraisal of Roads Schemes, Section 2. http://www.standardsforhighways.co.uk/ha/standards/dmrb/vol12/section2.htm (1996). Accessed Oct 2018

  • Kafle, N., Zou, B., Lin, J.: Design and modeling of a crowdsource-enabled system for urban parcel relay and delivery. Transp. Res. Part B Methodol. 99, 62–82 (2017)

    Article  Google Scholar 

  • Le Pira, M., Marcucci, E., Gatta, V., Ignaccolo, M., Inturri, G., Pluchino, A.: Towards a decision-support procedure to foster stakeholder involvement and acceptability of urban freight transport policies. Eur. Transp. Res. Rev. 9(4), 54 (2017)

    Article  Google Scholar 

  • Lighthill, M.J., Whitham, G.B.: On kinematic waves. II. A theory of traffic flow on long crowded roads. In: Proceedings of the Royal Society of London A: Mathematical, Physical and Engineering Sciences, vol. 229, pp. 317–345. The Royal Society (1955)

  • Lozzi, G., Gatta, V., Marcucci, E.: European urban freight transport policies and research funding: Are priorities and Horizon 2020 calls aligned? Region 5(1), 53–71 (2018)

    Article  Google Scholar 

  • Marcucci, E., Delle Site, P., Gatta, V., Pompetti, P.: Ex-ante acceptability of road pricing and modal shift extimation: the case of Rome. Sci. Reg. 17(3), 477–504 (2018)

    Google Scholar 

  • Marcucci, E., Gatta, V.: Investigating the potential for off-hour deliveries in the city of Rome: retailers’ perceptions and stated reactions. Transp. Res. Part A Policy Practice 102, 142–156 (2017)

    Article  Google Scholar 

  • Marcucci, E., Le Pira, M., Gatta, V., Inturri, G., Ignaccolo, M., Pluchino, A.: Simulating participatory urban freight transport policy-making: accounting for heterogeneous stakeholders’ preferences and interaction effects. Transp. Res. Part E Logist. Transp. Rev. 103, 69–86 (2017)

    Article  Google Scholar 

  • Marcucci, E., Le Pira, M., Carrocci, C.S., Gatta, V., Pieralice, E.: Connected shared mobility for passengers and freight: Investigating the potential of crowdshipping in urban areas. In: 2017 5th IEEE International Conference on Models and Technologies for Intelligent Transportation Systems (MT-ITS), pp. 839–843. IEEE (2017b)

  • Mckinnon, A.: Crowdshipping—A communal approach to reducing urban traffic levels? Kuehne logistics university, logistics white paper 1/2016 (2016)

  • Miller, J., Nie, Y., Stathopoulos, A.: Crowdsourced urban package delivery: modeling traveler willingness to work as crowdshippers. Transp. Res. Rec. J. Transp. Res. Board 2610(1), 67–75 (2017)

    Article  Google Scholar 

  • Munoz, J.C., Daganzo, C.F.: Moving bottlenecks: a theory grounded on experimental observation. In: Transportation and Traffic Theory in the 21st Century: Proceedings of the 15th International Symposium on Transportation and Traffic Theory, Adelaide, Australia, 16–18 July 2002, pp. 441–461. Emerald Group Publishing Limited (2002)

  • Newell, G.F.: A simplified theory of kinematic waves in highway traffic, part II: queueing at freeway bottlenecks. Transp. Res. Part B 27(4), 289–303 (1993)

    Article  Google Scholar 

  • Paloheimo, H., Lettenmeier, M., Waris, H.: Transport reduction by crowdsourced deliveries—a library case in Finland. J. Clean. Prod. 132, 240–251 (2016)

    Article  Google Scholar 

  • Papageorgiou, M.: Some remarks on macroscopic traffic flow modelling. Transp. Res. Part A Policy Pract. 32(5), 323–329 (1998)

    Article  Google Scholar 

  • Punel, A., Ermagun, A., Stathopoulos, A.: Studying determinants of crowd-shipping use. Travel Behav. Soc. 12, 30–40 (2018)

    Article  Google Scholar 

  • Punel, A., Stathopoulos, A.: Modeling the acceptability of crowdsourced goods deliveries: role of context and experience effects. Transp. Res. Part E Logist. Transp. Rev. 105, 18–38 (2017)

    Article  Google Scholar 

  • Qi, W., Li, L., Liu, S., Shen, Z.J.M.: Shared mobility for Last-Mile delivery: design, operational prescriptions and environmental impact. Manuf. Serv. Oper. Manag. 20(4), 737–751 (2018)

    Article  Google Scholar 

  • Richards, P.I.: Shock waves on the highway. Oper. Res. 4(1), 42–51 (1956)

    Article  Google Scholar 

  • Sampaio, A., Savelsbergh, M., Veelenturf, L., Van Woensel, T.: Crowd-based city logistics. In: Sustainable Transportation and Smart Logistics, pp. 381–400. Elsevier (2019)

  • Savelsbergh, M.W., Sol, M.: The general pickup and delivery problem. Transp. Sci. 29(1), 17–29 (1995)

    Article  Google Scholar 

  • Serafini, S., Nigro, M., Gatta, V., Marcucci, E.: Evaluating service’ scenarios for crowdshipping by public transport. Transp. Res. Procedia 30, 101–110 (2018)

    Article  Google Scholar 

  • Simoni, M.D., Claudel, C.G.: A simulation framework for modeling urban freight operations impacts on traffic networks. Simul. Model. Pract. Theory 86, 36–54 (2018)

    Article  Google Scholar 

  • Simoni, M.D., Claudel, C.G.: A Fast Lax–Hopf Formula to Solve the Lighthill–Whitham–Richards Traffic Flow Model on Networks. arXiv preprint arXiv:1802.05391 (2018)

  • Stock, S.: Postal Service’s big delivery edge: no parking tickets. http://www.sfgate.com/business/article/Postal-Service-s-big-delivery-edge-no-parking-5738656.php (2014). Accessed Oct 2017

  • Taniguchi, E., Kakimoto, T.: Effects of e-commerce on urban distribution and the environment. J. East. Asia Soc. Transp. Stud. 5, 2355–2366 (2003)

    Google Scholar 

  • TOMTOM: Traffic Index. Full Ranking 2018. http://www.tomtom.com/en_gb/traffic-index (2018)

  • Wang, Y., Zhang, D., Liu, Q., Shen, F., Lee, L.H.: Towards enhancing the last-mile delivery: an effective crowd-tasking model with scalable solutions. Transp. Res. Part E Logist. Transp. Rev. 93, 279–293 (2016)

    Article  Google Scholar 

  • Wang, Y., Szeto, W.Y., Han, K., Friesz, T.L.: Dynamic traffic assignment: a review of the methodological advances for environmentally sustainable road transportation applications. Transp. Res. Part B Methodol. 111, 370–394 (2018)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Contributions

The authors confirm the contribution to the paper as follows: study conception and design: MDS, EM, and VG; Data collection: MDS, EM, and VG; Analysis and interpretation of results: MDS; Manuscript preparation: MDS, EM, VG, and CGC.

Corresponding author

Correspondence to Michele D. Simoni.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Simoni, M.D., Marcucci, E., Gatta, V. et al. Potential last-mile impacts of crowdshipping services: a simulation-based evaluation. Transportation 47, 1933–1954 (2020). https://doi.org/10.1007/s11116-019-10028-4

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11116-019-10028-4

Keywords

Navigation