Skip to main content

Advertisement

Log in

Behavioral Orientation to Organizational Justice: Moderating Role of Islamic Work Ethics and Trust in Leader in Tourism Industry

  • Published:
Public Organization Review Aims and scope Submit manuscript

Abstract

It is becoming increasingly difficult to ignore the relationship between instigated workplace incivility, organizational justice, and employees’ turnover intention. We examine the organizational justice-outcomes’ relationship in the presence of Islamic work ethics (IWE) and trust in leader (TIL) in the tourism industry. Drawing upon equity theory, we analyzed 363 valid responses via PLS-SEM. The two–wave time lagged design was used for data collection. Our results revealed that Islamic work ethics and trust in leader do affect the hypothesized relationships, signifying those employees high on Islamic work ethics do not tend to show instigated workplace incivility. Recommendations are provided.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

References

  • Abuznaid, S. A. (2009). Business ethics in Islam: The glaring gap in practice. International Journal of Islamic and Middle Eastern Finance and Management, 2(4), 278–288. https://doi.org/10.1108/17538390911006340

    Article  Google Scholar 

  • Ahmad, A. (2013). A global ethics for a globalized world. Policy Perspectives, 10(1), 63–77.

    Google Scholar 

  • Aldulaimi, S. H. (2016). Fundamental Islamic perspective of work ethics. Journal of Islamic Accounting and Business Research, 7(1), 59–76. https://doi.org/10.1108/JIABR-02-2014-0006

    Article  Google Scholar 

  • Ali, A. (1988). Scaling an Islamic work ethic. The Journal of Social Psychology, 128(5), 575–583.

    Article  Google Scholar 

  • Andersson, L. M., & Pearson, C. M. (1999). Tit for Tat? The spiraling effect of incivility in the workplace. The Academy of Management Review, 24(3), 452–471. https://doi.org/10.2307/259136

    Article  Google Scholar 

  • Blau, G. (2007). Partially testing a process model for understanding victim responses to an anticipated worksite closure. Journal of Vocational Behavior, 71(3), 401–428.

    Article  Google Scholar 

  • Blau, G., & Andersson, L. (2005). Testing a measure of instigated workplace incivility. Journal of Occupational and Organizational Psychology, 78(4), 595–614. https://doi.org/10.1348/096317905X26822

    Article  Google Scholar 

  • Boyar, S. L., Maertz, C. P., Pearson, A. W., & Keough, S. (2003). Work-family conflict: A model of linkages between work and family domain variables and turnover intentions. Journal of Managerial Issues, 15(2), 175–190.

    Google Scholar 

  • Gheitani, A., Imani, S., Seyyedamiri, N., & Foroudi, P. (2018). Mediating effect of intrinsic motivation on the relationship between Islamic work ethic, job satisfaction, and organizational commitment in banking sector. International Journal of Islamic and Middle Eastern Finance and Management, 12(1), 76–95. https://doi.org/10.1108/IMEFM-01-2018-0029

    Article  Google Scholar 

  • Greenberg, J. (1987). A taxonomy of organizational justice theories. Academy of Management Review, 12(1), 9–22.

    Article  Google Scholar 

  • Haroon, M., Zaman, H. F., & Rehman, W. (2012). The relationship between Islamic work ethics and job satisfaction in healthcare sector of Pakistan. International Journal of Contemporary Business Studies, 3(5), 6–12.

    Google Scholar 

  • Islam, T., Ahmed, I., & Ahmad, U. N. B. U. (2015). The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention. Nankai Business Review International, 6(4), 417–431. https://doi.org/10.1108/NBRI-01-2015-0002

    Article  Google Scholar 

  • Khan, K., Abbas, M., Gul, A., & Raja, U. (2015). Organizational justice and job outcomes: Moderating role of Islamic work ethic. Journal of Business Ethics, 126(2), 235–246.

    Article  Google Scholar 

  • Kickul, J., Gundry, L. K., & Posig, M. (2005). Does trust matter? The relationship between equity sensitivity and perceived organizational justice. Journal of Business Ethics, 56(3), 205–218.

    Article  Google Scholar 

  • Kirk, B. A., Schutte, N. S., & Hine, D. W. (2011). The effect of an expressive-writing intervention for employees on emotional self-efficacy, emotional intelligence, affect, and workplace incivility. Journal of Applied Social Psychology, 41(1), 179–195.

    Article  Google Scholar 

  • Kumar, M., & Jauhari, H. (2016). Employee participation and turnover intention: Exploring the explanatory roles of organizational justice and learning goal satisfaction. Journal of Workplace Learning, 28(8), 496–509. https://doi.org/10.1108/JWL-05-2016-0047

    Article  Google Scholar 

  • Kureshi, N., Qureshi, F., & Sajid, A. (2010). Current health of quality management practices in service sector SME: A case study of Pakistan. The TQM Journal, 22(3), 317–329.

    Article  Google Scholar 

  • Kwon Choi, B., Koo Moon, H., Ko, W., & Min Kim, K. (2014). A cross-sectional study of the relationships between organizational justices and OCB: Roles of organizational identification and psychological contracts. Leadership & Organization Development Journal, 35(6), 530–554. https://doi.org/10.1108/LODJ-08-2012-0103

    Article  Google Scholar 

  • Lowry, P. B., & Gaskin, J. (2014). Partial least squares (PLS) structural equation modeling (SEM) for building and testing behavioral causal theory: When to choose it and how to use it. IEEE Transactions on Professional Communication, 57(2), 123–146.

    Article  Google Scholar 

  • Lu, X., Tu, Y., Li, Y., & Ho, C.-C. (2016). Affective and normative forces between HCHRM and turnover intention in China. Employee Relations, 38(5), 741–754. https://doi.org/10.1108/ER-09-2015-0181

    Article  Google Scholar 

  • Meier, L. L., & Semmer, N. K. (2013). Lack of reciprocity, narcissism, anger, and instigated workplace incivility: A moderated mediation model. European Journal of Work and Organizational Psychology, 22(4), 461–475.

    Article  Google Scholar 

  • Memon, M. A., Salleh, R., & Baharom, M. N. R. (2016). The link between training satisfaction, work engagement and turnover intention. European Journal of Training and Development, 40(6), 407–429. https://doi.org/10.1108/EJTD-10-2015-0077

    Article  Google Scholar 

  • Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538.

    Article  Google Scholar 

  • Mohammad, J., & Quoquab, F. (2016). Furthering the thought on Islamic work ethic: How does it differ? Journal of Islamic Marketing, 7(3), 355–375. https://doi.org/10.1108/JIMA-07-2014-0047

    Article  Google Scholar 

  • Moon, T.-W., Hur, W.-M., Ko, S.-H., Kim, J.-W., & Yoon, S.-W. (2014). Bridging corporate social responsibility and compassion at work: Relations to organizational justice and affective organizational commitment. Career Development International, 19(1), 49–72. https://doi.org/10.1108/CDI-05-2013-0060

    Article  Google Scholar 

  • Murphy, C., Ramamoorthy, N., Flood, P. C., & MacCurtain, S. (2006). Organizational justice perceptions and employee attitudes among Irish blue collar employees: An empirical test of the Main and moderating roles of individualism/collectivism. Management Revue, 17(3), 328–343.

    Article  Google Scholar 

  • Ohana, M. (2014). A multilevel study of the relationship between organizational justice and affective commitment: The moderating role of organizational size and tenure. Personnel Review, 43(5), 654–671. https://doi.org/10.1108/PR-05-2013-0073

    Article  Google Scholar 

  • Saif-ur-Rehman, & Kashif-ur-Rehman. (2009). The impact of occupational stress on employees’ somatic symptoms, job anxiety and Employee’s turnover intention—An empirical study. The Pakistan Development Review, 48(3), 291–311.

    Article  Google Scholar 

  • Schilpzand, P., De Pater, I. E., & Erez, A. (2016). Workplace incivility: A review of the literature and agenda for future research. Journal of Organizational Behavior, 37, S57–S88.

    Article  Google Scholar 

  • Schwepker, C. H., & Good, D. J. (2013). Improving salespeople’s trust in the organization, moral judgment and performance through transformational leadership. Journal of Business & Industrial Marketing, 28(7), 535–546. https://doi.org/10.1108/JBIM-06-2011-0077

    Article  Google Scholar 

  • Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.

    Google Scholar 

  • Sharkie, R. (2009). Trust in leadership is vital for employee performance. Management Research News, 32(5), 491–498. https://doi.org/10.1108/01409170910952985

    Article  Google Scholar 

  • Sidle, S. D. (2009). Workplace incivility: How should employees and managers respond? Academy of Management Perspectives, 23(4), 88–89.

    Article  Google Scholar 

  • Sulemana, I., & Issifu, I. (2015). An empirical examination of the determinants of trust in Ghana. International Journal of Social Economics, 42(11), 1005–1023. https://doi.org/10.1108/IJSE-03-2014-0060

    Article  Google Scholar 

  • Sutherland, I. E. (2017). Learning and growing: Trust, leadership, and response to crisis. Journal of Educational Administration, 55(1), 2–17. https://doi.org/10.1108/JEA-10-2015-0097

    Article  Google Scholar 

  • van Stormbroek, R., & Blomme, R. (2017). Psychological contract as precursor for turnover and self-employment. Management Research Review, 40(2), 235–250. https://doi.org/10.1108/MRR-10-2015-0235

    Article  Google Scholar 

  • Weaver, G. R. (1995). Does ethics code design matter? Effects of ethics code rationales and sanctions on recipients’ justice perceptions and content recall. Journal of Business Ethics, 14(5), 367–385.

    Article  Google Scholar 

  • Wong, Y., Wong, Y.-W., & Wong, C. (2015). An integrative model of turnover intention: Antecedents and their effects on employee performance in Chinese joint ventures. Journal of Chinese Human Resources Management, 6(1), 71–90. https://doi.org/10.1108/JCHRM-06-2014-0015

    Article  Google Scholar 

  • Zeffane, R. (2010). Towards a two-factor theory of interpersonal trust: A focus on trust in leadership. International Journal of Commerce and Management, 20(3), 246–257. https://doi.org/10.1108/10569211011076938

    Article  Google Scholar 

  • Zeytinoglu, I. U., Denton, M., Davies, S., Baumann, A., Blythe, J., & Boos, L. (2007). Deteriorated external work environment, heavy workload and nurses’ job satisfaction and turnover intention. Canadian Public Policy / Analyse de Politiques, 33, S31–S47.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Bahaudin G. Mujtaba.

Ethics declarations

Conflict of Interest

None.

Informed Consent

Not applicable for this case study.

Ethical Approval

Proper IRB procedures were followed in this study.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Raza, M.A., Ul-Hadi, N., Khan, M. et al. Behavioral Orientation to Organizational Justice: Moderating Role of Islamic Work Ethics and Trust in Leader in Tourism Industry. Public Organiz Rev 22, 1279–1296 (2022). https://doi.org/10.1007/s11115-021-00582-w

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s11115-021-00582-w

Keywords

Navigation