Socio-Demographic Characteristics of the Respondents
From the total 836 mothers 820 (98.09 %) completely filed and returned the questionnaire. The majority of mothers surveyed (84.88 %) were from rural areas, with the remainder (15.12 %) living in cities and towns. The mean age of study participants was 28.58 years, with a standard deviation of ±7.71 years. A large proportion of participants (47.32 %) travel a distance of one to 2 h on foot and 19.88 % require more than 2 h, whereas 32.80 % of participants travel <1 h to nearby health centers (Table 1).
Table 1 Socio-demographic and economic characteristics of respondents, North Gondar, Ethiopia, 2011 (n = 820)
Awareness of Post Natal Care Service
Six hundred ninety-two (84.39 %) of mothers were aware that they should receive PNC services after delivery. Those women who were aware of the need for PNC cited the following reasons for attending a clinic in the post-natal period: 97.69 % of women mentioned the need to receive vaccinations; 42.49 % to be counseled on family planning; 37.57 % to prevent and treat delivery related problems; 22.98 % to receive nutritional advice; 7.08 % to discuss breastfeeding; 1.16 % to receive advice on danger signs of pregnancy.
Among mothers who were aware that they should receive PNC services after delivery 85.84 % were given information about PNC from HEWs, 17.77 % from nurses, 8.24 % from family, and 1.16 % from doctors.
Maternal age, marital status, place of residence, previous visit by community health agents/HEWs, and having follow up for antenatal care had association with awareness of mothers about PNC service in both bivariate and multivariate logistic regression analysis (p value <0.05) (Table 2).
Table 2 Association of factors with awareness of mothers about postnatal care service, North Gondar, Ethiopia, 2011 (n = 820)
Mothers’ Perception Towards Postnatal Care
The majority of mothers (74.27 %) stated that PNC is necessary for women and their children. Table 3 shows the factors that had an association with the positive perception to PNC.
Table 3 Association of factors with perception of mothers towards postnatal care service, North Gondar, Ethiopia, 2011 (n = 820)
Utilization of Post Natal Care
Among mothers who give birth in the last 1 year, 548 (66.83 %) of them attended postnatal services. Above half 496 (60.49 %) of the mothers attended for immunization of their babies, 175 (21.34 %) for family planning, 129 (15.73 %) for counseling on PNC, 29 (3.54 %) for counseling on breastfeeding, and 15 (1.83 %) for physical examination (Fig. 1).
Two hundred seventy-two (33.17 %) mothers who didn’t use PNC service provide different reasons for not attending PNC services. As depicted in (Fig. 2) majority of the mothers do not attend because of lack of time and the long distance required to travel in order to receive services.
Among mothers who utilize the service, 67.70 % utilized once, 27.92 % twice and 4.38 % three and or more times within 6 weeks after delivery. Half of (52.19 %) mothers utilize services from HEWs and community health agents in outreach service, 46.90 % of mothers from health institutions, and the other 0.91 % of mothers receive PNC from trained birth attendants.
In a multivariate logistic regression analysis, the following factors were associated with the utilization of PNC: place of residence, distance from health institution, history of ANC, contact with community health agents within the last year, awareness about the need for PNC, history of institutional delivery, and the ability to make decisions regarding healthcare (Table 4).
Table 4 Association of factors with post natal care utilization, North Gondar, Ethiopia, 2011 (n = 820)
Results of the Focus Group Discussion
Focus group discussions were conducted in the Chira Mantebro, Des Denzez, and Degoma wards in order to triangulate the quantitative data. The qualitative data responses of the FDGs were grouped into three themes: awareness about PNC, perception towards the care, and factors associated with the utilization of PNC.
Awareness of Post Natal Care Service
The majority of mothers demonstrated an awareness of immunization, family planning, and counseling on nutrition. Mothers reported that HEWs and community health agents informed them of the existence of PNC services. However, those who knew about the services did not have adequate information on when post-natal clinics are offered, or for whom. Most mothers assumed that the services were only given for children and vaccination 45 days after birth.
‘…Community health workers inform us about the vaccination and child nutrition but we didn’t practice because there is no full service here, the health facility is too far from here, and we do not have financial power…’ (A 32 year-old mother, focused group discussion, Chira Mantebro ward).
Similarly health extension works reported the existence of awareness on PNC among mothers. A HEA said: ‘…we usually told mothers about PNC services including immunization, counseling about breastfeeding, nutrition, and family planning however most mothers do have better awareness about vaccination…’
‘… We usually inform the mothers on PNC services, and they do have an awareness about the service but most of them need to be motivated every time to use the service…’ (A community health worker, focused group discussion).
Mothers’ Perceptions Toward PNC
Most participants in the discussions had a positive perception toward PNC and they encourage others to use PNC.
‘… Health extension workers gave a drop to my child 15 days after I deliver at home and it helps to my child. I went to the health post before 40 days for vaccination… it prevents my child form different diseases hence I want to have this service for my child to be healthy’ (A 25 year-old mother, focused group discussion, Des Denzaz Ward).
In harmony with the mother, a HEA stated ‘…most mothers in this ward posses positive feelings towards PNC services yet remoteness of the area prevent some mothers not to have the service…’’.
‘… Some mothers need to use PNC and they are happy to go to the health post for the service…’ (A community health worker)
Factors Associated with the Utilization of Postnatal Care
Distance from health organization was a major problem, especially in remote, rural wards, some participants complain that they needed to walk on foot for up to 2 h to reach the nearest health center.
‘… A community health worker educate us about vaccination and how to care for our children but we fail to do because health post is too far and our husbands mostly did not allow us…’ (A 24 year-old mother, focused group discussion, Degoma Ward).
Congruent evidence was also gathered from a health extension workers: ‘… there are village very far from here with no health extension workers so for such areas voluntary members of a society gave training and some services to mothers, but when we go for vaccination every month it is difficult to say they are getting the care …’
Most women complained limited availability of health services (equipment and drugs): mainly in remote areas vaccines are less available. ‘… When my child gets sick there were no drug at the health post and full service even if they informed us about the care…’ (A 20 year-old mother, focused group discussion, Des Degoma Ward). ‘… Only they vaccinate our children in our ward, there was no satisfactory service here and there was no drug …’ (A 26 year-old mother, focused group discussion, Des Denzaz Ward).
Another constraint mentioned by mothers was absent or frequent travel of HEAs out of the ward. ‘… I gave birth before three months but when I went there after a first month for vaccination the health worker were not available…’ (A 32 year-old mother, focused group discussion, Chira Mantebro Ward).
Most mothers are responsible for house work such as baby care, preparation of food, and farming in rainy season which will delay their receiving of PNC services.
‘… Community health worker told us about vaccination and counseled about nutrition but we have a work load to practice it…’ (A 22 year-old mother, focused group discussion, Des Denzaz Ward).
Some participants did not feel the need for PNC services unless their children and they were sick after delivery. ‘…Since I did not get sick I did not go to the health post and never used family planning…’ (A 27 year-old mother, focused group discussion, Degoma Ward).