Diversity Street is located in a medium-sized city in the south of the Netherlands, which consists of former small settlements that grew together as a direct result of an expanding wool and textile industry that flourished until the second part of last century.
After the Second World War, the urban population increased enormously but was confronted with the closure of many textile factories. This resulted in the development of many new neighbourhoods that are currently considered to be disadvantaged. Here, we find low-income groups including non-Western migrants and long-term unemployed. Diversity Street is located in one of these disadvantaged post-war neighbourhoods.
Diversity Street has different types of mixed rental and owner-occupied housing, which makes it an interesting setting for this study. In the 1990s, the original flats on the edges of the street were demolished and replaced by private owner-occupied housing. Moreover, some tenants were offered the chance to buy their rental property, consequently leading to a mixture of both owner-occupied and rental housing.
One should realise that the blocks chosen as clusters in this research (see Fig. 1) were determined on the basis of physical parameters, such as the type of housing and demarcation of streets. The clusters—characterised by different constellations of tenants and owner-occupiers—are: (1) the White Block, (2) the Nice and Quiet Block, (3) Tenants Island, (4) Owner-occupier Island and (5) the Migrant Block.
White Block
Houses in the White Block—the most recently constructed houses in the street—have white stone walls and well-maintained gardens. In 1992 these houses were constructed on the location of a former apartment complex. Many contemporary owner-occupiers settled here such as just-married young urban professionals and yuppies. Once these new owner-occupiers had children, they became young urban professional parents or ‘yupps’, a term borrowed from Karsten (2003). From 1992 onwards, a community feeling developed among the residents. Stephan (39)—one of the residents—reports:
We have contacts in this street. I mean, a few people came to live here 16 years ago. (…) We also returned here then, just married (…). Contact was frequent back then and natural. All social interaction was pleasant. Mostly that contact still exists. Some people have moved (…). They wanted something else, but in general the contact is good. When new people move in, I usually give them flowers to welcome them to the neighbourhood. Anyone can come here and will be accepted, but there must be a mutual spin off.
The owner-occupiers belong to the ‘white’ middle class (aged 35–55) who have mutually weak or strong ties, which can be reflected in their relationships with one another, such as being acquaintances or friends. The men have full-time jobs, and the women work mostly 2–3 days a week enabling them to combine childcare and work.
These houses were bought in the 1990s when house prices were relatively low. During the period of research, residents reported being easily able to save money for a second car or vacations abroad. Others invested in their homes by upgrading them. Comfort of living and day-to-day conveniences with investments in personal living space or home improvements was considered as an investment for the future.
The desire of owner-occupiers for having a good reputation in the neighbourhood is manifest in a shared lifestyle where neatness and attention is paid to the appearance of their homes and gardens. Moreover, they are members of a residents association linked to the White Block, which organises activities for its members such as a treasure hunt, a cycle tour, an annual street barbecue along with festivities linked to national events. The association also maintains a website publishing notifications of its activities and festivities in the neighbourhood. The ‘whites’ also regularly help each other out by exchanging information on, for example, finding a new window cleaner or a burglary that took place nearby.
Although the community feeling in the White Block is well developed, the owner-occupiers spend most of their time outside the neighbourhood. These same residents have put their children into schools outside the neighbourhood because the local ‘black’ primary schools are considered inferior. Moreover, children of the White Block rarely play with children from the other clusters. The parents of the ‘white’ children are engaged in free-time activities and contacts within their own block and outside the neighbourhood.
When the residents of the White Block bought their house, many considered the location of their house as ‘good’ and the neighbourhood ‘quiet and pleasant to live in’. Moreover, most saw the two primary schools and the children’s day care centre as suitable for their future children. However, once they had children, these schools were no longer considered good enough. Furthermore, the neighbourhood was increasingly seen as unattractive due to its large number of immigrants.
To sum up, here one sees that place belongingness plays an important role: home making and living in a ‘pleasant’ cluster with people of a similar lifestyle and ethnic background whilst at the same time disliking the broader neighbourhood and its schools. Once these highly educated residents became concerned with passing on their cultural capital to the next generation, the interviewees developed an unwillingness to do so in a ‘mixed’ neighbourhood. For these residents, their block is a home characterised by the continuity of daily practices of life; maintenance of the physical and social environment in their cluster goes together with patterns of mobility with regards work, school, shopping and free-time activities outside the neighbourhood. Place belongingness is only experienced within their own cluster, where the local politics of belonging are strongly developed among the residents. Although most residents set clear physical and social boundaries of inclusion for insiders and exclusion for outsiders, they think that the neighbourhood is a good reflection of the world today; yet they refrain from mingling.
Nice and Quiet Block
This cluster shows how owner-occupiers and tenants in mainly single-family houses can and do live together as ‘good’ neighbours. Although many tenants moved out, other residents—tenants as well as owner-occupiers—have lived in this block since its construction in 1972 and are happy to remain. The owner-occupiers are mainly ‘white’ and the tenants include many non-Western migrants. However, in the mixed blocks where owner-occupiers and tenants reside simultaneously, both groups of residents are predominantly ‘white’. Residents of the tenant blocks are of mixed ethnic origin and have lived there for a long time. Most of the houses are not directly connected to the main street but have their entrance adjacent to a pavement or parking lot.
Children have grown up and moved out, visiting occasionally, with their own children, their parents. Residents have differing opinions in relation to the buying or renting of a house. Tenants stress that the pleasure of life is uncomplicated by expensive time-consuming repairs and maintenance when renting, whereas owner-occupiers consider their homes an investment for the future. Owner-occupiers often distinguish their house from that of another by making small changes, a style of doorframe or door way or perhaps different window frames. They often choose to paint their woodwork white, a conspicuous non-colour in a neighbourhood where doors of the rental houses are painted red, orange or yellow.
Owner-occupiers are proud of their homes and maintain them, something the elderly tenants also do, health permitting. A row of maisonettes, whose backyards face parking lot P1, have well-maintained gardens to the rear and poorly maintained entrances facing the Migrant Block.
Owner-occupiers of the Nice and Quiet Block are mainly native-born and aged 60 years plus. The women there went to a lower secondary school, while the men, who are generally more educated, are held responsible for the financial maintenance of the household. These residents have lived a long time in this cluster and feel responsible for the appearance of their homes, maintaining them well.
Tenants are mainly native-born and aged 55 plus or young migrant families who have recently settled. The tenants are often from a low-educated background and have poorly paid employment such as factory work. These tenants appreciate the presence of the large number of elderly native-born residents and the quiet living environment. Moreover, many maintain their houses to a high standard, especially the rear gardens. It may be tentatively suggested that tenants’ behaviour is to a large extent positively influenced by the behaviour of the owner-occupiers. In this cluster, tenants as well as owner-occupiers mingle. They often participate in conversation, provide help if needed and contribute to social control. In this cluster, residents have mainly strong ties, but weak ties also exist. Contact between owner-occupiers is superficial: they meet mainly in public spaces and avoid discussing personal issues. The social ties are mainly of a sociable nature and go together with social control practices.
To sum up, the owner-occupiers in the Nice and Quiet Block are harmonizers who have lived for a long time in the street and employ values and norms concerning the appearance of the street, its gardens and houses. For this purpose, they link themselves with neighbours and other residents in order to regulate behaviours and habits. This enables everyone to comply with their ideas of neatness and cleanliness. Here, there is no disaffiliation of the middle class; instead, successful attempts are employed to civilise the tenants. Home-making practices are combined with social contacts, also with non-locals. Here, notions of place belongingness overlap, partly attributed to the cluster and partly combined with the world outside the neighbourhood. The older residents—who distinguish themselves also by the physical appearance of their house—have set the norms and values applying to home-making practices in public spaces and others adjust to them, creating a sense of belonging; however, this does not apply to the sections of the cluster facing the Migrant Block, which are considered ‘unclean’ in reference to the poorly maintained public space. The politics of belonging demarcate the cluster in such a way that only those who adjust to the norms and values of the established residents will be included; others will be seen as a buffer towards the nearby Migrant Block.
Tenants Island
Tenants Island is located at the bottom of Fig. 1 where it is physically segregated from other parts of the street. Here, four apartment blocks with an identical exterior are located: grey with whitewashed doors and yellow window frames. The ground and first floors consist of small housing units, while maisonettes can be found on the second and third floors. Originally, these housing units were meant for elderly people; however, at present a large number of migrant households live on the upper floors, while on the ground level and on the first floor, there are mainly ‘white’ single elderly, young adults and middle aged. All have a low income but differ in age and stage of life.
Young people often use these houses as a stepping-stone for better housing, but the elderly have no desire to leave their homes having lived there for a long time and formed an attachment to both their home and neighbourhood. Although the length of their stay may be limited, many interviewed tenants consider it important to maintain their garden properly.
Residents of Tenants Island still keep one eye on the streets, but social control is less prevalent now than it was in the past, possibly due to the increased levels of diversity of the resident population. The elderly still keep an eye on each other, but the younger generation makes less effort than the elderly to control neighbours’ unruly behaviour. There are a declining number of people willing to comment on irritations such as noise disturbance caused by the thin walls between houses. Often such annoyances are suppressed for a long period and result in an eruption and frictions coming to the surface ending in neighbours quarrelling.
The tenants maintain their houses and gardens well, and consider norms of neatness to be of great importance and believe themselves to be very good tenants. Here, weak ties among residents are dominant.
In sum, tenants reside only with other tenants, and operate independently of residents in the other clusters. Here, it is the physical demarcation of Tenants Island that determines certain isolation with tenants only contacting other tenants in the same block. With the exception of younger people, place attachment is high. However, contacts between most residents are based on weak ties. The elderly attempt to maintain public space in a neat and orderly fashion, but mutual intolerance concerning neighbours is manifest. These frictions between tenants lead to declining levels of shared home-making practices and a sense of place belongingness. Moreover, in this micro-setting, the politics of belonging are poorly developed. Demarcations between us and them in another cluster are rarely made due to a lack of common ground in this cluster.
Owner-occupiers Island
This cluster located between the White Block and the Migrant Block has owner-occupiers who differ from those in the white houses on the other side of the street. Their houses are older and have brick walls. Most owner-occupiers are middle-aged married couples of native-Dutch origin; some have young children.
These homeowners have deliberately chosen a house in a quiet, peaceful neighbourhood with a green environment to the front of their houses and a backyard for their children to play in. In the streets traffic is almost entirely absent, and rubbish is put neatly into rubbish bins. Residents said that they had settled here because the neighbourhood appeared quiet. One migrant resident reported that she had ended up sending her children to a day care centre near to her work in another city. Originally, she had sent her children to day care in the neighbourhood, but became dissatisfied with the standard of cleanliness and the fact that all the children present were ‘foreigners’.
When neighbours meet—which rarely they do—they talk about superficial things such as the weather, children or happenings in the neighbourhood. Residents of Owner-occupiers Island report exhibiting different behaviour compared to their neighbouring clusters. They tend having mutually weak ties, are not very attached to the neighbourhood and complain about the violence that takes place nearby. These residents tend to live separate lives resulting in a lack of a sense of community, which is also due to the block in which they reside. Owner-occupiers are mainly middle aged with young children, work-oriented and lack attachment to the neighbourhood.
These owner-occupiers are not overly bothered by the residents of other clusters. Most are more externally oriented and have very limited contact with fellow neighbourhood residents, if indeed any. A resident suggests that distinguishing tenants and owner-occupiers should be done carefully:
In some flats there are tenants who are a bit antisocial, but (…) some are not. You cannot generalise about an entire group of people. Yes, that also applies to the owner-occupiers. There are also some antisocial owner-occupiers, maybe fewer of them, but still. When houses are purchased, the surrounding neighbourhood remains quiet. With owner-occupied houses it is always quieter. When people have children they will almost certainly buy a house. This happens very often.
To sum up, residents in this cluster appear to live in a place with little contact between residents either in or outside their cluster, if indeed any at all. There is a sharp distinction between where these externally oriented residents live and where they conduct their social contacts and work. This housing block is considered a place to live but rarely a place to socialise. Residents use their house for practical purposes, a place to rest after work, somewhere to sleep and are disinterested in contact with fellow residents. Here spatial belonging is privately organised. The high-rise building offers a spatial separation from the other clusters; as such, the space tends to lack a social demarcation. Here the politics of belonging are only supported by construction and not by social interaction.
Migrant Block
The name of this cluster reflects the domination of its migrant population. Here, mainly less well-educated tenants of migrant origin and highly educated ‘white’ owner-occupiers are settled. Furthermore, some owner-occupiers of migrant origin have bought their rental unit here. Ineke (53), one of the ‘white’ highly educated owner-occupiers, who has been living here for 20 years, reports on the changes that have taken place:
Well, our neighbour had lived here for forty years and my sister used to live on the corner of this block, but she left. She couldn’t stand this neighbourhood any longer. (…) We had good contacts with them. Then a family from Somalia with eleven children settled here and the elderly man next door had a brain haemorrhage. So he and his wife moved out. They had to. And again, a foreign family moved in. Because of that, all the old people wanted to move and we got only foreign families in return. It happened very quickly. If all the old people had stayed, it would have been okay, but they wanted to leave and now we’ve got a family with eleven children who don’t care about anything. (…) I think they’re just antisocial. I’ve had many conflicts with them. Now I’m tired of struggling, so I have given up. Moreover, my neighbour has also given up. Now, I just call the police when something bothers me.
In this cluster, rental housing dominates and narratives tell us that mingling between tenants and owner-occupiers is rare. Here, separate rows of owner-occupied and rental housing exist with only three rows consisting of mixed owner-occupied and rental housing units.
The tenants can be divided into two groups: firstly, migrants, especially women who lead a secluded life and seem to be disinterested in the neighbourhood; and secondly, young enthusiastic tenants who want to invest in improving the liveability of their street and neighbourhood.
As shown above, two groups of owner-occupiers can be distinguished in this cluster. They can be categorised as: (1) disillusioned owner-occupiers—mainly native-born—who bought a house in the neighbourhood and have lived there for quite some time; and (2) former tenants—mainly Turkish-Dutch and Moroccan-Dutch—who have become owner-occupiers through having first rented a housing unit which they later purchased. The disillusioned owner-occupiers report that they used to participate in residents’ meetings together with tenants. These meetings were previously held in the neighbourhood centre for the purpose of talking through problems in the neighbourhood and determining possible solutions. However, today these owner-occupiers refrain from participation and feel that they are being neglected and ignored. On the basis of daily experiences, the ‘white’ owner-occupiers in this cluster have now formed a negative opinion of the neighbourhood and its tenants. The former tenants—mainly ‘whites’—are less negative. They have little contact with the ‘white’ owner-occupiers, but maintain contact with the tenants in this cluster.
The large gap between tenants and owner-occupiers is reflected in the behaviour and attitude of both groups. Tenants’ gardens are often not maintained and look messy; they have very high weeds and grass and the paths have weeds between the tiles. Meanwhile, the owner-occupiers usually keep their gardens clean and neat and take good care of their houses. These residents are proud of their property and show this by attention to detail; for instance, they might change a front door or window frames. Rental houses and gardens are badly maintained which may reflect the fact that the tenants, who are in the majority in this cluster, feel less responsible for the maintenance of their accommodation. Here, the role-model example set by owner-occupiers’ behaviour concerning houses and gardens has little or no impact on tenants’ behaviour. Interviewed owner-occupiers report that they want to move, not because of their houses but because of the neighbourhood. These residents feel they are stuck in the neighbourhood and are afraid that they will be unable to sell their house for a reasonable price, if at all.
In sum, the disillusioned ‘white’ owner-occupiers in this ethnically diverse cluster are proud of their residence but less happy with the living environment. They have experienced a hostile environment eventuating in mutual encounters and shared experiences among the owner-occupiers, whose ties, as a result, have since developed into sociable ones. Compared to the disillusioned owner-occupiers the former tenants tend to invest less in their physical living environment. These house buyers could be seen as the socio-economic ethnic climbers who have remained in the Migrant Block. Here, we see that these owner-occupiers tend not to disaffiliate themselves from others in their block because they are afraid of social closure.
Tenants who consider themselves inferior to the ‘white’ owner-occupiers include less well-educated migrants with children who can be roughly classified as women migrants, who live an isolated existence compared to the rest of the neighbourhood, while there is another group of young migrants involved in improving the living conditions and liveability of the neighbourhood. It looks as if the migrant population feels more at home here than the ‘whites’ who have been living here longer. Essentially, the ‘white’ owner-occupiers appear to have lost their sense of place belonging due to the changes in the living environment; they have had to cope with the arrival of large migrant families bringing with them different values, norms and lifestyles. Place attachment, including social involvement, has changed into a withdrawal from social life in the neighbourhood and thus a state of alienation. The diversity of residents in this cluster goes together with a weak politics of belongingness. Only owner-occupiers demarcate their boundaries by painting their doors differently from that of the tenants.