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Relative importance, specific investment and ownership in interorganizational systems

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Abstract

Implementation and maintenance of interorganizational systems (IOS) require investments by all the participating firms. Compared with intraorganizational systems, however, there are additional uncertainties and risks. This is because the benefits of IOS investment depend not only on a firm’s own decisions, but also on those of its business partners. Without appropriate levels of investment by all the firms participating in an IOS, they cannot reap the full benefits. Drawing upon the literature in institutional economics, we examine IOS ownership as a means to induce value-maximizing noncontractible investments. We model the impact of two factors derived from the theory of incomplete contracts and transaction cost economics: relative importance of investments and specificity of investments. We apply the model to a vendor-managed inventory system (VMI) in a supply chain setting. We show that when the specificity of investments is high, this is a more critical determinant of optimal ownership structure than the relative importance of investments. As technologies used in IOS become increasingly redeployable and reusable, and less specific, the relative importance of investments becomes a dominant factor. We also show that the bargaining mechanism—or the agreed upon approach to splitting the incremental payoffs—that is used affects the relationship between these factors in determining the optimal ownership structure of an IOS.

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Notes

  1. The implementation of IOS requires two types of investments related to IT assets. The first kind is system asset acquisition investment. This includes hardware, software packages, and network and communications technologies. System assets acquisition investments typically can be specified in a contract between the partners involved in developing the system. Such investments are typically part of the contractual responsibilities of ownership. The second type is systems implementation effort investment. Such investment typically occurs alongside the system asset acquisitions, and includes systems and process redesign, systems integration, data conversion, data synchronization, and maintenance to ensure continued interoperability. These investments cannot be easily specified in a contract and hence they are noncontractible. Without these complementary noncontractible investments, the acquisition of hardware, software and network technologies is not sufficient to produce business value in IOS. We focus on noncontractible investments throughout this article.

  2. In addition, there can be relational solutions, such as trust about continuity of the relationship and coercion based on market power [22]. We do not consider them in this article though.

  3. Brynjolfsson [9] introduced the concept of “information asset” and Walden [39] and Walden and Wetherbe [40] examined the optimal ownership structure of an information asset (intellectual property) in the context of IT outsourcing.

  4. Because implementation of IOS always involves some degree of customization and integration with internal corporate systems such as enterprise resource planning systems, specificity of investments always arise even under complete standardization of technologies. We thank one of the anonymous reviewers for this point.

  5. For more general multi-person bargaining games, this solution is not appropriate because it ignores the possibility of cooperation among subsets or coalitions of participants [30]. In the context of IOS, multi-person bargaining situations arise in such multilateral IOS as B2B electronic marketplaces, supporting transactions between multiple buyers and suppliers, and in shared electronic banking networks. The unique solution for n-person bargaining games is the Shapley value. The basic concept is to give each participant an amount equal to that participant’s expected marginal contribution, the additional value that the participant can contribute to each potential coalition by joining the coalition, multiplied by the probability of each such coalition occurring during the formation of the coalition of all the participants.

  6. The incomplete contracting models used by Grossman, Hart and Moore assume that the disagreement payoffs are threat points rather than outside options. Several studies showed that Hart and Moore’s results may not hold if we interpret disagreement payoffs as outside options [11, 14]. When the disagreements are threat points in bilateral bargaining as in Grossman, Hart, and Moore, and the Nash bargaining solution, each participant receives its disagreement payoff plus half of the additional value created from cooperation. In other words, the disagreement payoffs always matter. Because participants’ disagreement payoffs always increase with asset ownership, a participant’s investment incentives are always greater when it is the owner than when it is not. When disagreement payoffs are interpreted as outside options as in Chiu [11] and de Meza and Lockwood [14], the participant whose outside option binds receives a payoff equal to its outside option and the other participant receives the rest of the surplus.

  7. We do not consider negative externalities. They occur when one participant’s investment hurts the other participant, reducing its investment incentives. In our VMI context, however, it is unlikely that the buyer’s investment in VMI implementation has a negative impact on the supplier, or vice versa. Negative externalities normally exist among competing firms. Riggins et al. [34] and Wang and Seidmann [42] analyze situations with negative or competitive externalities among competing suppliers when they adopt EDI.

  8. This can be verified by taking partial derivatives of the difference in total surplus under the two ownership structures with respect to ω, θ b , and θ s .

  9. As mentioned earlier, specificity of investments can never be zero because IOS implementations always involve some degree of customization and integration with internal systems.

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Acknowledgements

We thank the Special Issue co-editors (Indranil Bardhan, Alok Gupta, and Paul Tallon) and two anonymous reviewers for Information Technology and Management. We gratefully acknowledge comments on earlier versions of this paper from participants of the 2004 Workshop on Information Systems and Economics (WISE), the Leverhulme Project Conference on Digital Transformations at the London Business School, the MIS Colloquium Series at the University of Calgary, the CIS Research Seminar at the University of Michigan, and the Information and Decision Sciences Workshop at the Carlson School of Management of the University of Minnesota for their input. We also thank the Natural Science and Engineering Research and the Social Science and Humanities Research Councils of Canada; the Centre for Research on Information Technology in the Desautels Faculty of Management at McGill University; the W. P. Carey Chair and the Center for Advancing Business through Information Technology at the W. P. Carey School of Business, Arizona State University; the MIS Research Center of the Carlson School of Management, University of Minnesota; and the David B. Robson Professorship Endowment and the Informatics Research Center in the Haskayne School of Business at the University of Calgary for generous support. Earlier versions of this paper were titled “Who Should Own ‘IT’? Ownership and Incomplete Contracts in Interorganizational Systems” and “Ownership in Procurement Systems.”

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Correspondence to Kunsoo Han.

Appendices

Appendices

1.1 A: Definition of key concepts

Concept

Definition

Comment

Relative importance of investment

The relative magnitude of the contribution of participants’ incremental investments to the IOS relationship

The most critical source of relative importance is the difference in the participants’ specific knowledge about how to create value

Investment specificity

A loss in the value of a participant’s investment when the asset is used outside the current IOS relationship

Participants’ investment specificity may differ because of the differences in their opportunities to reuse the asset outside the current relationship

Disagreement payoffs

Payoffs that participants receive when they fail to reach an agreement in bargaining

Disagreement payoffs can be interpreted as either threat points or outside options

Threat points

Payoffs that the participants engaged in bargaining receive when the bargaining process continues with no agreement reached (used in Case 1)

Taking the outside option means giving up the original opportunity for cooperation with the bargaining partner, while adopting a threat point does not rule out the possibility of cooperation in the future

Outside options

Payoffs that the participants receive when the bargaining has been permanently terminated and each participant uses outside opportunities without the other participant’s collaboration (used in Case 2)

 

1.2 B: Summary of notation

Notation

Description

b

Buyer

s

Supplier

x b , x s

Noncontractible investments by the buyer and the supplier, x b x s ∈ [0,\(\bar {x}\)]

V(x b x s )

Joint value created from the VMI system, \(\left.{V(0,0)=0,\frac{\partial V}{\partial x_i}}\right|_{x_i=0}=\infty,\; \left.{\frac{\partial V}{\partial x_i}}\right|_{x_i=\overline{x_i}}=0,\,\, i \in \{s, b\}.\)

c(x i )

Investment cost, \(c(0) = 0,\,\, c^{\prime}(0) = 0,\,\, c^{\prime}(\bar x) =\infty\)

a

Indicator of ownership structure: a = 1 indicates buyer ownership, and a = 0 indicates supplier ownership

r i (x i |a)

Disagreement payoffs (standalone value); When participant i is the non-owner, r i (x i |a) = 0; When participant i is the owner, \(r_{i}(0|a) =0,\,\, r_{i}^{\prime}(0|a)=\infty,\,\, r_i^{\prime}(\overline{x_i}|a) =0\)

ω

Relative importance of the buyer’s investment, 0 ≤ ω i  ≤ 1

θ i

Participant i’s investment specificity, 0 ≤ θ i  ≤ 1

μ

Positive investment externalities between the buyer and the supplier, 0 ≤ μ ≤ 1

T(x b x s )

Total surplus net of the costs

T SOT BO

Total surplus net of the costs under supplier ownership and buyer ownership, respectively

\(x_b^{\ast},\,\, x_s^{\ast}\)

First-best equilibrium investments

\(x_b^{SO},\,\, x_s^{SO}\)

Equilibrium investments under supplier ownership in Case 1

\(x_b^{BO}, \,\, x_s^{BO}\)

Equilibrium investments under buyer ownership in Case 1

π b , π s

Payoffs to the buyer and the supplier (net of the costs)

s b s s

Surplus for the buyer and the supplier in Case 2

\(x_i^{j^{\ast}}\)

Participant i’s equilibrium investment when j’s outside option binds, i ∈ {sb}, j ∈ {sbn}, jn if neither outside option binds

1.3 C: Proofs of the propositions

Proof of Proposition 2

Let T SO and T BO denote the total surplus under supplier ownership and buyer ownership. Based on the equilibrium investment levels in Case 1 (see Table 2), we have:

$$ \begin{aligned} T^{SO}(\omega, \theta_{s}) & = \frac{2\omega^2+\mu\omega(1-\omega)(2-\theta_{s})}{4-\mu^2}+ \frac{2(1-\omega)^2(2-\theta_{s})+\mu\omega(1-\omega)}{4-\mu^2} \\ & +\frac{\mu\{2\omega+\mu(1-\omega)(2-\theta_{s})\}\{2(1-\omega)(2-\theta_{s})+\mu\omega\}}{(4-\mu^2)^2} \\ & -\frac{[\{2\omega+\mu(1-\omega)(2-\theta_{s})\}^2+\{2(1-\omega)(2-\theta_{s})+\mu\omega\}^2]}{2(4-\mu^2)^2} \end{aligned} $$
$$ \begin{aligned} T^{BO}(\omega, \theta_{b}) & = \frac{2\omega^2(2-\theta_{b})+\mu\omega(1-\omega)}{4-\mu^2}+ \frac{2(1-\omega)^2+\mu\omega(1-\omega) (2-\theta_{b})}{4-\mu^2} \\ & +\frac{\mu\{2\omega(2-\theta_{b})+\mu(1-\omega)\}\{2(1-\omega)+ \mu\omega(2-\theta_{b})\}}{(4-\mu^2)^2} \\ & -\frac{[\{2\omega(2-\theta_{b})+\mu(1-\omega)\}^2+\{2(1-\omega)+ \mu\omega(2-\theta_{b})\}^2]}{2(4-\mu^2)^2} \end{aligned} $$

To determine which ownership structure is optimal, we compare these total surplus functions by calculating the difference. Factoring out \(\frac{1}{2(4-\mu^2)^2},\) we get:

$$ \begin{aligned} \frac{T^{SO}-T^{BO}}{2(4-\mu^2)^2} =& 2(4-\mu^2)\{2\omega^2+\mu\omega(1-\omega)(2-\theta_{s})+2(1-\omega)^2(2-\theta_{s}) \\ & +\mu\omega(1-\omega)\}+2\mu\{4\omega(1-\omega)(2-\theta_{s})+2\mu\omega^2+2\mu(1-\omega)^2(2-\theta_{s})^2 \\ & +\mu^2\omega(1-\omega)(2-\theta_{s})\}-\{4\omega^2+4\mu\omega(1-\omega)(2-\theta_{s})+\mu^2(1-\omega)^2(2-\theta_{s})^2 \\ & +4(1-\omega)^2(2-\theta_{s})^2+4\mu\omega(1-\omega)(2-\theta_{s})+\mu^2\omega^2\} \\ & -2(4-\mu^2)\{2\omega^2(2-\theta_{b})+\mu\omega(1-\omega)+2(1-\omega)^2 \\ & +\mu\omega(1-\omega)(2-\theta_{b})\}-2\mu\{4\omega(1-\omega)(2-\theta_{b})+2\mu\omega^2(2-\theta_{b})^2+2\mu(1-\omega)^2 \\ & +\mu^2\omega(1-\omega)(2-\theta_{b})\}+\{4\omega^2(2-\theta_{b})^2+4\mu\omega(1-\omega)(2-\theta_{b})+\mu^2(1-\omega)^2 \\ & +4(1-\omega)^2+4\mu\omega(1-\omega)(2-\theta_{b})+\mu^2\omega^2(2-\theta_{b})^2\} \\ =& 16\omega^2+8\mu\omega(1-\omega)(2-\theta_{s})+16(1-\omega)^2(2-\theta_{s})-4\mu^2(1-\omega)^2(2-\theta_{s}) \\ & +4\mu^2(1-\omega)^2(2-\theta_{s})^2-4\omega^2-\mu^2(1-\omega)^2(2-\theta_{s})^2-4(1-\omega)^2(2-\theta_{s})^2-\mu^2\omega^2 \\ & -16\omega^2(2-\theta_{b}) - 16(1-\omega)^2 - 8\mu\omega(1-\omega)(2-\theta_{b}) + 4\mu^2\omega^2(2-\theta_{b}) \\ & -4\mu^2\omega^2(2-\theta_{b})^2 + 4\omega^2(2-\theta_{b})^2 + \mu^2(1-\omega)^2 + 4(1-\omega)^2 + \mu^2\omega^2(2-\theta_{b})^2 \\ =& - 4\omega^2(1-\theta_{b})(1+\theta_{b}) + 4(1-\omega)^2(1-\theta_{s})(1+\theta_{s}) \\ & + \mu^2(1-\omega)^2(1-\theta_{s})(5-3\theta_{s}) - \mu^2\omega^2(1-\theta_{b})(5-3\theta_{b}) \\ =& (1-\omega^2)(1-\theta_{s})\{4(1+\theta_{s})+\mu^2(5-3\theta_{s})\} - \omega^2(1-\theta_{b})\{4(1+\theta_{b})+\mu^2(5-3\theta_{b})\} \end{aligned} $$

This expression should be positive for the supplier ownership to be optimal. More generally, if we let ω k , k ∈ {ij} and θ k , k ∈ {ij} denote the relative importance and specificity of investment of the corresponding participant, giving the ownership to participant i is optimal if:

$$ \omega_{i}^2(1-\theta_{i})\{4(1+\theta_{i})+\mu^2(5-3\theta_{i})\} > \omega_{j}^2(1-\theta_{j})\{4(1+\theta_{j})+\mu^2(5-3\theta_{j})\} \square$$

Proof of Proposition 3

Because the two ownership structures are mirror images, we just consider a case where the ownership of the VMI asset is shifted from the supplier to the buyer. We calculate the change in each participant’s investment level as follows:

$$ \begin{aligned} x_{b}^{BO} - x_{b}^{SO} & =\frac{1}{4-\mu^2}\{4\omega - 2\omega\theta_{b} + \mu(1-\omega) - 2\omega - 2\mu(1-\omega) + \mu(1-\mu)\theta_{s}\} \\ &= \frac{1}{4-\mu^2}\{2\omega(1-\theta_{b}) - \mu(1-\omega)(1-\theta_{s})\}, \end{aligned} $$
$$ \begin{aligned} x_{s}^{BO} - x_{s}^{SO} & = \frac{1}{4-\mu^2}\{2(1-\omega) + 2\mu\omega - \mu\omega\theta_{b} - 4(1-\omega) + 2(1-\omega)\theta_{s} - \mu\omega\} \\ &= \frac{1}{4-\mu^2}\{\mu\omega(1-\theta_{b}) - 2(1-\omega)(1-\theta_{s})\}. \end{aligned} $$

For these two expressions to be positive, the following two inequalities must hold: \(\frac{2\omega}{\mu(1-\omega)} > \frac{(1-\theta_{s})}{(1-\theta_{b})}\) and \(\frac{\mu\omega}{2(1-\omega)} > \frac{(1-\theta_{s})}{(1-\theta_{b})}.\) Because \(\frac{2\omega}{\mu(1-\omega)}- \frac{\mu\omega}{2(1-\omega)} = \frac{\omega(4-\mu^2)}{2\mu(1-\omega)} > 0,\) it suffices to have the latter inequality hold: \(\frac{\mu\omega}{2(1-\omega)} > \frac{(1-\theta_{s})}{(1-\theta_{b})},\) which is equivalent to \(\mu > \frac{2(1-\omega)(1-\theta_{s})}{\omega(1-\theta_{b})}.\)

Let ω k , k ∈ {ij} and θ k , k ∈ {ij} denote the relative importance and specificity of investment of the corresponding participant. When the ownership is shifted from participant i to participant j, the above inequality can be expressed in a more general form:

$$ \mu > \frac{2\omega_{i}(1-\theta_{i})}{\omega_{j}(1-\theta_{j})}. $$

Because μ ≤ 1, this inequality is more likely to hold when ω i  < ω j and θ i  > θ j , that is, when participant j’s investment is more important and less specific than participant i’s. \(\square\)

Proof of Proposition 4

Let T SO and T BO denote the total surplus under the supplier ownership and the buyer ownership. Based on the equilibrium investment levels in Case 2 (see Table 2), we have:

$$ T^{SO}(\omega, \theta_{s}) = \omega^2 + (1-\omega)^2(1-\theta_{s}) - \frac{1}{2}\{\omega^2 + (1-\omega)^2(1-\theta_{s})^2\}, $$
$$ T^{BO}(\omega, \theta_{b}) = \omega^2(1-\theta_{b}) + (1-\omega)^2 - \frac{1}{2}\{\omega^2(1-\theta_{b})^2 + (1-\omega)^2\}. $$

To determine which ownership structure is optimal, we compare these total surplus functions by calculating the difference. Factoring out 1/2, we get:

$$ \begin{aligned} \frac{T^{SO}-T^{BO}}{2} = & \omega^2 + 2(1-\omega)^2 - 2(1-\omega)^2\theta_{s} - (1-\omega)^2 + 2(1-\omega)^2\theta_{s} - (1-\omega)^2\theta_{s}^2 \\ & - (1-\omega)^2 - 2\omega^2 + 2\omega^2\theta_{b} + \omega^2 - 2\omega^2\theta_{b} + \omega^2\theta_{b}^2 \\ =& \omega^2\theta_{b}^2 - (1-\omega)^2\theta_{s}^2 \\ =& \{\omega\theta_{b} + (1-\omega)\theta_{s}\}\{\omega\theta_{b} - (1- \omega)\theta_{s}\} \end{aligned} $$

For this expression to be positive (i.e., for the supplier ownership to be optimal), the following inequality must hold (because ωθ b  + (1−ω)θ s  > 0):

$$ \omega\theta_{b} > (1-\omega)\theta_{s}. $$

More generally, if we let ω k , k ∈ {ij} and θ k , k ∈ {ij} denote the relative importance and specificity of investment of the corresponding participant, giving the ownership to participant i is optimal if

$$ \omega_{i}\theta_{i} < \omega_{j}\theta_{j}. \square$$

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Han, K., Kauffman, R.J. & Nault, B.R. Relative importance, specific investment and ownership in interorganizational systems. Inf Technol Manage 9, 181–200 (2008). https://doi.org/10.1007/s10799-008-0039-9

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