Of the total sample analysed (Table 1), 955 identified challenges, while 492 described benefits. There was substantive overlap between benefits and challenges, with respondents experiencing the same aspects of the lockdown differently. This heterogeneity emphasises the need for institutions to recognise the diversity of experiences, priorities, and personal circumstances. The overarching domain summaries, perceived challenges of the lockdown and benefits of the lockdown, are next presented.
Table 1 Demographic characteristics of sample Perceived challenges of the lockdown
Challenges were organised into 11 interconnected themes (Fig. 1). As a result of universities closing, researchers were working from home, which, for many, was a poor work environment. Problems identified related to unreliable internet connectivity, small computer screens, insufficient computer screens, and other general technological problems. Many reported working in spaces not designed for work (e.g. living room, kitchen) and/or were contending with a noisy work environment due to family or neighbours. Furthermore, many felt the ergonomic set-up in their home made work more difficult and, in some cases, led to physical discomfort:
The impact of not having an appropriate workspace for me has been the most negative…I am used to having a large desk space, two screens and no distractions in my office. Now I am distracted by my partner…I cannot find a comfortable place to work and only have my laptop which has a small screen. This makes writing for me quite difficult. (DR, MS)
Finding a space that I can work at - my dining table is now my desk, my kitchen/living room/bedroom also my office. It is uncomfortable (painful) but also leaves the feeling that you can never have time away from your work. (ECR, SS)
As conveyed in the previous quotation, the change in working environment contributed to blurred work-life boundaries. By working from home, many were pushing themselves to work long hours and were worried about whether they were doing enough: “Delays, uncertainties with timelines and most of all, blurry working hours…I tend to overwork if I am at home all the time” (ECR, MS). With the requirement for social distancing and working online, many struggled with online meetings and reported a disruption to contact with colleagues. A desire for informal contact with colleagues and the peer support this provides was also highlighted:
Not having others around to offer support or advice when needed right there and then. This could be directly work-related, or it could be emotional support. (ECR, MS)
Lack of social interaction amongst other things has meant I'm not surrounded by the ideas I usually am. (DR, STEM)
Additionally, researchers missed external input into their work and some found it harder to obtain feedback and meet with supervisors or line managers:
The cancellation of conferences, and lack of opportunities for incidental/unplanned informal catch ups means I’ve not disseminated my research as effectively, nor received feedback as effectively. (ECR, MS)
I find it hard to have supervision remotely, I rely on being able to have direct contact with my supervisors and colleagues to have effective conversations about my work. (ECR, AH)
Many reported isolation as a challenge, especially doctoral researchers, as one pointed out: “Completing a PhD is already an incredibly isolating experience, COVID-19 has amplified that. I am really struggling to focus on work” (DR, MS). The disruption to contact with colleagues impaired opportunities for informal interactions and the peer support this offers. Some pointed out that the loss of work-related support networks led to longer-term worries about their career development: “I have also lost the support network I had during my PhD and am unsure how Covid-19 is going to impact my career” (ECR, STEM). For others, the isolation was connected to missing family and close friends, which often caused distress:
Not being able to travel to see my family whilst my grandad was gravely ill was a major stress factor. (DR, SS)
I am an international student (I arrived in London in January 2020). I did not have the time to build any support network before everything started. (DR, SS)
The most commonly reported challenges were captured within the theme, research setbacks. For those with teaching duties, the increased time required to manage the sudden move to online teaching reduced time available for research:
As a member of research staff who teaches, my time has predominantly been taken up with familiarisation with online teaching methods. This has stopped me being able to focus on my current research. (ECR, SS)
Unsurprisingly, most doctoral researchers highlighted the disruption of their research projects as a challenge, with most citing a need to pause or redesign projects, thus creating unwanted delays and concerns about progress. Worries about the impact of delays were also salient among ECRs working on fixed-term contracts. While the proportion of participants reporting research disruptions was similar across academic areas, the lockdown restrictions appeared to present some different challenges depending on the field of study. Researchers in arts and humanities outlined how the lockdown prevented access to paper documents stored in archives and libraries. As one doctoral researcher remarked, “My entire project will have to be changed this year due to lack of access to international archives. I will essentially have to start again but without a years’ worth of funding” (DR, AH). The disruption to participant access was a widespread concern for researchers in the social and medical sciences, with many reporting interruptions to data collection and cancellation of field work activities:
I was halfway through my fieldwork year working with schools, which has been cancelled and therefore I have much less research data than anticipated. (DR, SS)
Unable to collect any new data or learn from people in the lab. I was currently in the middle of being trained on electron microscopy by lab members when the lockdown was put in force. (DR, MS)
Without the ability to access lab facilities and research sites, many STEM researchers were significantly hampered, losing access to data:
I am losing an entire growing season, which disproportionately affects my PhD . . . It may only be three months, but it’s a very critical three months and I cannot grow, monitor and test my plant samples at all. (DR, STEM)
Some medical science researchers also explained that the time available for their research was reduced because they were required for clinical duties: “When I return to clinics, I have been told my protected research time will not be possible” (ECR, MS). Many researchers reported workload issues. Teaching staff reported difficulties with managing the increased workload that had arisen because of additional teaching load and pastoral care responsibilities:
Heavier teaching focus due to move to online requiring considerable preparation, design, increased meetings, training and learning new platforms, practice and re-build of already prepared materials. (ECR, SS)
Juggling everything as I’m a manager, lecturer and researcher. It has been an impossible few weeks, and I feel exhausted. (ECR, AH)
Some perceived discrepancies in workload and productivity related to personal circumstances, such as caring responsibilities or a commitment to supporting colleagues, which were sometimes accompanied by a sense of unfairness:
Some team members now have all the time in the world, while others are completely overwhelmed because they have to home-school children. It leads to very skewed expectations of what any one individual is capable of, and to huge delays as administrators are especially overworked. (ECR, AH)
[The] failure of support from permanent colleagues means that I have been taking on work of organising and supporting other non-permanent staff. (ECR, AH).
In particular, those with caring responsibilities commonly reported a sense that they were falling behind colleagues without childcare responsibilities, who were investing more time into career-enhancing opportunities:
I am aware of colleagues without family putting in lots of time learning new skills online, writing and reading extra papers, and developing bids, and I do not feel I can compete with this while my children are being schooled at home. (ECR, SS)
Funding uncertainty and employment precarity were noted, particularly among doctoral researchers and those on temporary or fixed-term contracts. Without clarity and guarantees of funding extensions for research, research setbacks meant serious concerns about funding, and delays without funding extensions could have real implications for publications, completion of work, and future employability. Independent of delays, many worried about future employment due to job market uncertainty:
I’m facing unemployment just at the point where my career might have taken off (2 years post-PhD), and my income will drop to zero while I'm still in debt from the costs of fees/living during my PhD. This has caused stress and anxiety - and of course there are no jobs to apply for, as everyone is freezing recruitment. (ECR, AH)
Together, blurred work-life boundaries, workload issues, research setbacks, and funding and employment precarity increased perceptions of pressure. One researcher commented, “Data collection planned has stopped completely. [I] worry about the impact on the project and the future being more pressured as a result” (ECR, SS). The increased perceptions of pressure, and the reasons underlying this, led some to feel frustrated by leadership and management. Many experienced unrealistic workloads and a lack of clarity around actions to take in the shift to working online. Others noted that the flurry of institutional emails and instructions about managing the pandemic and working from home were distracting:
So much conflicting and incoming information from university, news, social media, etc. about how to look after self and others, when to leave the house, that I find it hard to concentrate as my anxiety (health and general) is extremely hard at the moment. (DR, MS)
The information of the University regarding online assessments are confusing, and counter-intuitive. We receive emails for every amendment when nothing is clear. (ECR, STEM)
Some also highlighted that administrative support was reduced, which, in turn, added to their administrative duties, further exacerbating the pressure they were under. As one participant said, “Assistance for probation or admin-related documents is very limited” (ECR, SS). Many reported a lack of institutional support in transitioning to working from home, with some feeling their institutions made no meaningful acknowledgement of the challenges faced:
I have not yet had a break since the pandemic. I have been as busy as ever with added pressures on working from home and looking after relatives. I am still receiving pressure from my management to publish. (ECR, SS)
Increase in workload…university management not understanding or making meaningful recognition of challenges and increased burden of online teaching. (ECR, SS)
Many also explained that these perceptions of pressure were resulting in reduced mental health and wellbeing. Participants referred to increases in stress and anxiety, as well as general mental health concerns. Many attributed the pressure and uncertainty surrounding future employment as a key determinant:
The sudden stoppage of academic job recruitment and having been given no guarantees on extension of my current contract (ending in July), combined with an increased workload pressure for online teaching delivery, have taken a huge toll on my mental health. (ECR, STEM)
The main issue by far has been severely limited time and increased stress due to home schooling and basic demands of securing income and paid work. (ECR, AH)
Beyond the pressure surrounding funding and future job prospects, reduced mental health and wellbeing also stemmed from the pandemic itself, with worries about getting sick, health of family, and state of the world. Such worries contributed to a lack of motivation and concentration:
I am becoming “battle fatigued”, and physically and mentally tired and I am struggling to maintain the impetus to continue working on the grant application. (ECR, MS)
I find it very difficult to work for long periods of time...when worries about the future impact/safety of loved ones in the pandemic often impact my day-to-day thoughts. (ECR, AH)
A lack of motivation and concentration was also exacerbated by a poor work environment while working from home, which could make it more difficult to get into and sustain a work rhythm:
Working in a non-conducive area to do work. I have been separating university as a ‘workplace’ and home as a ‘resting place’. Having to do both at the same place is quite tricky and makes me feel less energetic, productive, and innovative. (ECR, STEM)
Distractions are at an all-time high and it’s very difficult to find quiet time to write - it’s often late at night but I’m very tired! (DR, MS)
Indeed, some researchers even begun to question the worthiness of their work in the context of the pandemic. As one pointed out, “The overarching feeling that my work is not useful and that I am not contributing anything of any importance in the midst of a global crisis” (DR, AH).
Perceived benefits of the lockdown
Benefits were only mentioned by half of the respondents, with this figure lower (40%) among those with caring responsibilities. The benefits identified were structured into 11 themes (Fig. 2). Although concerns surrounding time were a challenge for many, a benefit for others was having more time, which appeared to arise for several reasons. Some explained that more time stemmed from interruptions to their research: “Closure of the lab has meant I have fewer tasks to juggle simultaneously, allowing me to allocate more time to the work I can still do remotely” (DR, STEM). For many, working from home resulted in them having no commute, enabling them to redirect time previously spent in transit to their workplace:
I no longer have to spend hours commuting to and from work and so this time can be spent on research. (ECR, SS)
Without having to commute, and with social distancing regulations in place that keeps me mostly at home, I have found there is more time in the day to work. I’ve found that I can shift my working schedule to start earlier in the morning, which suits me as a ‘morning person’. (ECR, MS)
As reflected in this quotation, the more flexible home-working arrangements also increased autonomy, enabling researchers to choose their working approach and affording some additional time to think, read, focus, and reassess priorities:
As my day-to-day work can now be done at a more flexible time (I’m a Lecturer so I can pre-record lectures for my students). I may find I can get some more chunks of free time to write my thesis. (DR, MS)
Some also reported improved efficiency in working practices, some of which was due to the digital transformation, with the shift to online meetings and research seminars reducing the time required to attend such events. Other also felt meetings were more productive:
The online virtual research events and meetings are much easier to attend and also are recorded so that you can watch back if you cannot attend, meaning that research events and meetings are more accessible. (ECR, SS)
Relatedly, some individuals, including disabled people, identified that the new digital opportunities made it easier for them to engage equitably:
As a disabled person, the move to virtual connectivity has been what I have been asking and hoping for, for years. I now have more choice in what I attend, more flexibility and it feels more inclusive for someone like me. (ECR, SS)
Related to the shift to working online, many researchers benefited from new research opportunities. Many felt it was easier to connect and collaborate, with new, affordable, and more efficient access to international colleagues and events:
Potentially more international collaborations; meetings with colleagues made easier as no geographic boundaries online. (ECR, SS)
I’ve been able to focus on certain aspects of my work (writing) and have been able to work with like-minded colleagues to produce rapid, brief pieces of output. (ECR, MS)
Additionally, new research opportunities presented by the digital transformation, as well as the ongoing scientific needs of the pandemic, were highlighted. Arts and humanities researchers, for instance, commented on the benefits of digitisation of physical resources, which increased accessibility: “The National Archives making their digitised files available for free has been a positive and reduced my requirement to travel. Usually, they are too expensive for academic researchers to consider them as an alternative” (ECR, AH). Researchers across academic areas explained how the pandemic had created some new research opportunities, for example, by enabling research participants from a wider geographic area to take part online or by inspiring new, pandemic-related research directions:
It has triggered new ideas for research in my area caused by the outbreak. For example, COVID-19 consequences for the health system and primary care. (ECR, MS)
As my research is on crisis and disasters, the COVID-19 pandemic has provided a real-time case study. (DR, SS)
I am working on the COVID-19 pandemic, so I have more work. (ECR, STEM)
Working from home also provided some researchers with a better work environment, which supported improved productivity. Working from home presented some with an opportunity to work in a quieter environment, without distractions:
Working at home in pleasant, quiet, sunny surroundings, with no interruptions from kind friends who drop in, say ‘I hope I’m not interrupting’, accept a coffee and stay an hour and a quarter…The humane, relaxed sequestration is actually ideal for thinking out and writing the results of research. (ECR, STEM)
Researchers who had the opportunity to capitalise on these new research opportunities commented on new ways to share their work, thus reflecting improved productivity: “There is also an increase in webinars for sport coaches (the end user of my research), so I have been able to disseminate some of my work” (ECR, SS). With improved efficiency, no commute, increased autonomy, and more productivity helping researchers to have more time, this contributed to improved work-life balance:
I feel like I am more productive and get the same amount of work done in less time, which gives me more time to relax. I can always take a break whenever I need to and make up for it later in the day. (DR, AH)
Although childcare responsibilities were identified as a challenge for many, the benefits of spending more time with family due to working from home were also noted. Some researchers also remarked that their improved work-life balance allowed them to engage in more hobbies: “Less time spent commuting (9 h spread over 3 days), so I have more time to spend time with my children and to fit in online exercise classes that have been set up” (ECR, MS). With some now having more time and improved work-life balance, this was connected to improved mental health and wellbeing. Some felt life was now less stressful and more time could be dedicated towards self-care activities:
Not having to go into the lab has given me extra time to focus on regular exercise, my mental health, indoor hobbies and keeping in touch with friends I haven’t spoken to in a while, which I might not usually have the time for. (DR, STEM)
Echoing these sentiments, many hoped changes imposed by the pandemic would encourage universities to revise working arrangements and allow greater flexibility in future:
I hope there will be a small long-term benefit that universities and the people that work in them will realise the sorts of issues that have been raised recently (such as remote working, flexible working, the importance of time with children and so forth) have also been raised a lot over the years and that finally we will see some lasting recognition that care work is important work, that remote working is possible. (ECR, SS)
A few also described silver-linings, stating that despite lockdown challenges, this strengthened collegiate peer support, as captured by responses such as “Colleagues are more collaborative” (DR, AH), and “I’ve developed much closer working relationships with a few key people and this has felt very supportive” (ECR, MS).