NICE’s approach to priority-setting has evolved significantly since 2008, with its methods incorporating an increasingly complex set of substantive value judgements that together imply greater willingness to recommend technologies that likely displace more health than they deliver [2]. Given these changes, and given NICE’s commitment to transparency, it might have been anticipated that Principles would differ markedly from its predecessor. In particular, given NICE’s historical focus on allocative efficiency as its primary distributive concern, Principles might have been expected to either highlight and justify NICE’s adoption of formal rules and norms that are in tension with this, or to set out how and why allocative efficiency is no longer its main substantive objective.
This study demonstrates that Principles does not fulfil this expectation. Despite the evolution of NICE’s methods, Principles derives much of its headline content directly from SVJ, incorporating little new information to acknowledge or explain its updated approach and omitting much of the foundational material that previously tethered NICE’s principles to an underlying normative framework. Principles also provides a procedurally-focused account of NICE’s approach at a time when its methods are becoming increasingly reliant on formal substantive rules and ‘modifiers’ that cannot be justified in purely procedural terms [2]. Thus, while Principles tells NICE’s stakeholders much about how the organisation goes about the process of decision-making, it tells them little about the substantive grounds on which its decisions are now based.
Setting aside the question of whether these grounds are ethically sound, it will be argued here that NICE’s failure to fully acknowledge and explain them in Principles undermines the fairness and legitimacy of its decision-making. This argument will proceed as follows. First, it will be shown that a commitment to transparency remains central to NICE’s understanding of procedural justice and its specification of a fair decision-maker. Second, it will be argued that any reasonable conception of transparency requires that the account offered be sufficiently complete for stakeholders to understand and engage with the main grounds for decision-making. Third, it will be shown that Principles, as a standalone document, fails to meet this requirement because it does not acknowledge the main grounds for decision-making and does not explain its reasons for adopting those grounds that it does acknowledge. Fourth, it will be shown that while other documents supplement the information provided by Principles, the account provided by this body of documentation remains incomplete and is also inaccessible in practical terms. Thus, it will be argued that NICE does not currently provide a transparent account of its approach and, given its continued reliance on transparency as a requirement of procedural justice, that it therefore does not currently fulfil this aspect of its own specification of a just decision-maker. Finally, brief consideration will be given to why NICE might currently find it difficult or impossible to meet the demands of transparency in this domain.
Transparency as a Condition of Fairness
NICE’s approach to justice has historically relied on compliance with the requirements of Daniels and Sabin’s AfR framework. One such requirement is publicity: the need for both priority-setting decisions and the grounds for reaching them to be “publicly accessible” [7, 35, 36]. The need for publicity derives from the lack of societal consensus about how to allocate scarce resources and the legitimacy problem that arises when such decisions are, by necessity, made on society’s behalf. According to AfR, this is best addressed by being open about “the facts, reasons and principles that are relevant to the dispute”, thereby facilitating “public deliberation and democratic oversight” [8]. As Daniels puts it: “There must be no secrets where justice is involved, for people should not be expected to accept decisions that affect their wellbeing unless they are aware of the grounds for those decisions” [6].
Unlike SVJ, Principles does not explicitly refer to AfR or formally subscribe to the publicity requirement. However, it restates NICE’s commitment to transparency in similar terms, noting the “significant impact” that NICE’s recommendations can have on people’s lives and the need for them to be based on “a process that is transparent and contestable” in order to maintain “credibility” [16]. Thus, although the current status of AfR as a formal component of NICE’s approach is ambiguous, transparency remains central to its conception of procedural justice and Principles, like SVJ, commits NICE to being open about the reasons for its recommendations.
The Demands of Transparency in Practice
Accepting that NICE’s conception of procedural justice requires that the grounds for decision-making be made public, the question turns to what this demands in practice. According to AfR, publicity does not imply that “all criteria for decision-making be set in advance or explicitly agreed upon ahead of time” [8]; it could therefore be argued that as long as a priority-setter is transparent about its reasons for reaching individual recommendations, there is no need for it to standardise these and describe them within a general account of its approach. However, given that NICE has chosen to standardise its reasons (as indicated by its use of increasingly detailed process and methods guides) and given that Principles claims to offer an account of the “morals, ethics and values” underpinning NICE’s approach [16], it is reasonable to expect that this account will be sufficiently detailed to cover the main substantive grounds for decision-making.
One scenario in which a full description of these grounds might not be in the interests of transparency is if such an account would be inherently inaccessible, for example due to its length or complexity. However, this scenario seems unlikely. Even very complex concepts can generally be made accessible if skilfully communicated, and there is no reason why an ethically coherent approach to priority-setting would be so complicated as to preclude comprehension by someone invested in understanding it. Indeed, it could be argued that such an approach would be fundamentally incompatible with AfR, because it makes open deliberation about the grounds for decision-making impossible. However, even if one accepts that a balance must be found between completeness and accessibility, then any partial account of the grounds for priority-setting must still be capable of fulfilling the basic requirement of transparency; that is, it must provide enough information for stakeholders to engage with the key “facts, reasons and principles” that underpin decision-making [8].
Transparency and the Principles Document
NICE implies that Principles fulfils this requirement, describing it as a resource intended to “help anyone interested in NICE better understand what we take into account when developing our guidance” [17]. However, it does not claim that Principles is a complete account of NICE’s normative approach; rather, it acknowledges that its scope is limited to “the key principles that apply across all our guidance and standards” [17]. In limiting its scope in this way, however, Principles omits several important grounds for NICE’s recommendations. The EOL criteria are not applied to every technology that NICE appraises, nor are they relevant to every programme; nevertheless, they are a general feature of NICE’s approach and should therefore, according to the publicity condition, be open to “public deliberation and democratic oversight” [8]. Deliberate exclusion of such grounds on the basis that they are not ‘key’ or universal undermines transparency. Such exclusions also prevent stakeholders from scrutinising and challenging potential inconsistencies in NICE’s normative approach. For example, NICE has historically taken the position that drugs to treat rare conditions do not generally warrant prioritisation and should be evaluated “in the same way as any other treatment” [36]. However, the HST programme is specifically designed to recognise and respond to “the vulnerability of very small patient groups”, granting significant priority to drugs for very rare diseases [35] (Table 5). Because neither of these value judgements is universal, Principles by design excludes them, hindering public scrutiny of these seemingly inconsistent positions.
Even if Principles could restrict its scope to key universal principles without undermining transparency, there are indications that these criteria have not been consistently employed. The higher threshold applied to HSTs occurs in the context of a single appraisal programme, which to date has considered 15 technologies in eight years. In contrast, the EOL criteria are applied across multiple programmes and have been used dozens of times to justify recommendations. Yet Principles alludes to the former, while ignoring the latter. Similarly, the upper bound of the £20,000-£30,000/QALY threshold unacknowledged in Principles is fundamental to NICE’s determination of cost-effectiveness and has been shown in practice to more accurately predict the likelihood of recommendation than the (acknowledged) lower bound [5]. Principles (like SVJ) is also silent about another fundamental aspect of NICE’s approach: the perspective taken in assessing a technology’s impacts and NICE’s reasons for limiting its consideration to direct health effects and costs to the health system, while excluding wider societal benefits. Indeed, the draft Principles document is notable for its almost complete lack of substantive content, leading one group of consultees to argue that “the move away from substantive ethical values towards procedural principles enables the detail of [NICE’s] decision-making procedures and the content of recommendations to remain almost entirely unspecified” [12]. Though NICE sought to respond to such feedback by reinstating some material from SVJ post-consultation, the 996 words devoted to substantive content in the final version of Principles remains insufficient to describe the highly intricate grounds for decision-making established by NICE’s current methods.
Principles also does not fully articulate NICE’s reasons for adopting such grounds. Principles states that “a different threshold” is applied to HSTs, but does not explain why [16]. Nor does it explain why considerations about social stigma and lifestyle choices are generally excluded from decision-making, while consideration of “inequalities arising from socioeconomic factors and the circumstances of certain groups of people, such as looked-after children and people who are homeless” are included [16]. Principles highlights the importance that NICE places on “promoting innovation in the provision of health services” but does not give its reasons for differentially valuing health benefits arising from such innovation [3]. These omissions hinder public debate about NICE’s reasons for adopting such positions and, given Principles’ lack of normative contextual content, individual value judgements are left without justification, untethered to any specified moral principles or wider normative scheme.
Whether or not one agrees with these value judgements, they form crucial aspects of NICE’s approach and together comprise the grounds on which recommendations are generally based. As such, an account that fails to acknowledge or provide reasons for adopting such grounds cannot, in itself, be considered to meet the demands of transparency.
Other Potential Sources of Transparency
An obvious rebuttal is that Principles is not intended to operate as a standalone document: NICE expressly states that it “should be read in conjunction with our methods and process guides and our charter” [23]. It could therefore be argued that although Principles does not by itself meet the demands of transparency, these demands are nevertheless met when considering the entirety of information made available by NICE.
There are four sources of information that might, alongside Principles, satisfy such demands. The first is the detailed documentation that accompanies each appraisal. This material unquestionably provides a rich source of information about the context in which individual recommendations are made and gives significant visibility over these decisions. (As, for example, in the cases described in Table 5). However, its accessibility is severely limited by its volume, often stretching to many hundreds of pages, and its technical complexity. Evidence also shows that recent changes to NICE’s methods have led to the grounds for decision-making becoming less evident in these documents, both because normative considerations are increasingly embedded in the assessment process and are therefore not a topic of open deliberation [2] and because the results of cost-effectiveness analysis (particularly for cancer drugs) now frequently go unreported due to confidential price discounts [44]. More fundamentally, this body of material is not a good source of information about NICE’s general approach. While a patient wanting to understand why a particular drug has been recommended or rejected will likely find this resource highly relevant and useful, someone with a broader interest in NICE’s approach would have to examine many appraisals to get a sense of the considerations that NICE generally takes into account. As such, this source does not fulfil the need for NICE to be open about the general basis for its recommendations.
A second option is NICE’s charter: “a statement of purpose that describes who we are, what we do and how we do it” [16]. This document offers only a brief overview of NICE’s approach, but nevertheless supplements the substantive information provided by Principles by acknowledging and specifying the various cost-effectiveness thresholds that NICE adopts [34]. However, like Principles, it says nothing about NICE’s reasons for adopting these different thresholds. The charter also contributes to a potentially misleading account of NICE’s approach by reproducing Principles’ 13 headline statements but without the context provided by the document as a whole. Thus, NICE’s complex relationship with evidence, for example, is reduced to the unqualified statement, “We use evidence that is relevant, reliable and robust” [34]. It is therefore not clear that the charter can be considered to enhance the transparency of NICE’s general approach.
A third source is the collection of programme-specific process and methods guides that, by definition, describe NICE’s formal approach. Principles repeatedly refers stakeholders to these documents to understand, for example, when different types of evidence might be deemed appropriate or when a technology costing more than £20,000/QALY might be recommended. However, this is a highly inaccessible source of information, consisting of multiple documents that together span many hundreds of pages of often extremely technical material.Footnote 6 Although these documents are clearly written and well presented, normative content is not always clearly signalled and significant amounts of technical information must therefore be filtered and understood in order to identify the value judgements embedded within it.Footnote 7 Thus, notwithstanding current efforts to consolidate these guides as part of NICE’s ongoing process and methods review, the volume and complexity of this material seems an unavoidable barrier to transparency. These documents also provide little or no information on NICE’s reasons for adopting certain value judgements. In the words of one group of consultees, therefore, “simply signposting interested parties to the technical and process manuals might be considered efficient, but it is analogous to inviting people to read the New Testament in order to identify key Christian values” [12].
Finally, there is SVJ itself. Principles states that “the original social value judgements document remains relevant to [NICE’s] work” and provides an online link to the second edition [16]. However, as previously discussed, SVJ’s formal status is ambiguous, making it unclear how the information that it presents should be interpreted and applied. More fundamentally, SVJ is a legacy document whose contents no longer reflect the approach established by NICE’s methods, hence (presumably) NICE’s decision to replace it.Footnote 8
In conclusion, therefore, while these sources provide further detail about some of the substantive grounds for NICE decision-making, the account that they offer remains incomplete and is largely inaccessible in practical terms. As such, NICE cannot be considered to satisfy the demands of transparency and therefore does not currently fulfil this aspect of its own specification of a just decision-maker.
Why does NICE not Provide a Transparent Account of its Normative Approach?
It is clear from NICE’s public statements that it is aware of its moral and social responsibilities as a priority-setter and recognises the importance of transparency as a mechanism for meeting these [11, 13, 15, 17, 35, 36]. As an organisation, it also has a reputation for acting with integrity in its efforts to improve the accessibility and inclusiveness of its decision-making and in its attempts to reflect societal views in its approach [9, 42]. Why, then, has it not succeeded in producing a transparent account of this approach in Principles?
The most generous interpretation is that NICE has acted in good faith in attempting to provide a transparent account, but that the complexity of its current normative approach is such that a complete account would be inherently inaccessible. The next best option is therefore to present an account that is accessible but incomplete. This interpretation is consistent with NICE’s claim that Principles offers a “simpler and more accessible” account than SVJ [23], but does not explain why important substantive details that could be communicated very simply, for example, the upper bound of the £20,000–£30,000/QALY threshold or the prioritisation of EOL treatments, have nevertheless been omitted. The implication that a complete account of the substantive principles embedded across NICE’s activities would be inherently inaccessible is also revealing because it implies the absence of a coherent underlying framework; if such a framework existed, then even a very wide range of value judgements could likely be placed within it and presented relatively simply. Conversely, transparently presenting NICE’s approach becomes extremely challenging if it has evolved in ways that undermine its overall coherence. A less generous interpretation is therefore that Principles intentionally focuses on those aspects of NICE’s approach that can be easily explained and justified within the general framework set out by SVJ, while overlooking elements that are in tension with this traditional approach. This interpretation appears to more adequately explain NICE’s emphasis on widely accepted procedural values, which continue to reflect the general requirements of AfR, and its apparent reluctance to provide a full account of the varied substantive criteria now embedded across its methods, several of which conflict with both NICE’s traditional concern with allocative efficiency and, potentially, with each other. Thus, according to this interpretation, while there may be sound organisational and political reasons for NICE’s design of the new Principles document, it is not and was never intended to be a transparent presentation of NICE’s current basis for decision-making.Footnote 9