Abstract
This paper discusses how a new technology (designed to help pupils with learning about Shakespeare’s Macbeth) is introduced and integrated into existing classroom practices. It reports on the ways through which teachers and pupils figure out how to use the software as part of their classroom work. Since teaching and learning in classrooms are achieved in and through educational tasks (what teachers instruct pupils to do) the analysis explicates some notable features of a particular task (storyboarding one scene from the play). It is shown that both ‘setting the task’ and ‘following the task’ have to be locally and practically accomplished and that tasks can operate as a sense-making device for pupils’ activities. Furthermore, what the task ‘is’, is not entirely established through the teacher’s initial formulation, but progressively clarified through pupils’ subsequent work, and in turn ratified by the teacher.
Similar content being viewed by others
Notes
See Shapiro (1996) for another comparison of ‘task analysis’ with ‘ethnographic studies’ that anticipates some of the arguments developed here.
Elaborated reminders are not always necessary. The next lesson is introduced with a simple announcement:
Here the teacher can rely on the fact that coming to the computer suite (rather than staying in their normal classroom) pupils will remember that they have been working with the software to produce a storyboard. One may also note that such ‘whole-class announcements’ are often prefaced through special markers, in particular “right”, through which the group of pupils is established as a cohort (cf., Payne 1976).
Users can scroll through the available characters by pressing the ‘up’ and ‘down’ arrows below that box (see the interface of the software in the Appendix).
One might note that the “okay” (in lines 12 and 16) works as a kind of ‘formal marker’ (Turner 1972, p.369) that indicates the proposed start of the next step/phase.
The other teacher in our study once reminded the class: “In your SATs, you will lose marks if you are not spelling words correctly.”
This is not meant as a criticism, but as comment on the teacher’s ability to deal with problems as and when they arose in the following of the task.
References
Anderson, R.J. (1977): Research Activities and Professional Practice. Analytic Sociology, vol. 1, no. 1, pp. F10–G12.
Anderson, D.C. (1979): The Formal Basis for a Contextually Sensitive Classroom Agenda. Instructional Science, vol. 8, no. 1, pp. 43–65.
Annett, J. and N.A. Stanton (eds) (2000): Task Analysis. London: Taylor & Francis.
Blomberg, J. and R. Trigg (2000): Co-Constructing the Relevance of Work Practice for CSCW Design. Occasional Papers from the Work Practice Laboratory, vol. 1, no. 2. University of Karlskrona, Sweden.
Button, G. (ed) (1993): Technology in Working Order: Studies of Work, Interaction, and Technology. London: Routledge.
Diaper, D. (ed) (1989): Task Analysis for Human–Computer Interaction. Chichester: Ellis Horwood.
Dourish, P. (2006): Implications for Design. In Proceedings of CHI 2006 (Montreal, Canada), pp. 541–550.
Dourish, P. and G. Button (1998): On “Technomethodology”: Foundational Relationships between Ethnomethodology and System Design. Human–Computer Interaction, vol. 13, no. 4, pp. 395–432.
Garfinkel, H. (ed) (1986): Ethnomethodological Studies of Work. London: Routledge.
Garfinkel, H., M. Lynch and E. Livingston (1981): The Work of a Discovering Science Construed with Materials from the Optically Discovered Pulsar. Philosophy of the Social Sciences, vol. 11, no. 2, pp. 131–158.
Gibson, R. (1998): Teaching Shakespeare. Cambridge: Cambridge University Press.
Heap, J.L. (1988): On Task in Classroom Discourse. Linguistics and Education, vol. 1, pp. 177–198.
Heap, J.L. (1989a): Collaborative Practices during Word Processing in a First Grade Classroom. In C. Emihovich (ed): Locating Learning: Ethnographic Perspectives on Classroom Research. Norwood, NJ: Ablex, pp. 263–288.
Heap, J.L. (1989b): Sociality and Cognition in Collaborative Computer Writing. In D. Bloome (ed): Classroom and Literacy. Norwood, NJ: Ablex, pp. 135–157.
Heap, J.L. (1992): Seeing Snubs: An Introduction to Sequential Analysis of Classroom Interaction. The Journal of Classroom Interaction, vol. 27, no. 2, pp. 23–28.
Heath, C., M. Sanchez Svensson, J. Hindmarsh, P. Luff and D. vom Lehn (2002): Configuring Awareness. Computer Supported Collaborative Work (CSCW), vol. 11, no. 3–4, pp. 317–347.
Hemmings, T., D. Randall, L. Marr and D.W. Francis (2000): Task, Talk and Closure: Situated Learning and the Use of an ‘Interactive’ Museum Artefact. In Hester and Francis (2000a), pp. 223–244.
Hester, S. and D.W. Francis (eds) (2000a): Local Educational Order: Ethnomethodological Studies of Knowledge in Action. Amsterdam: John Benjamins.
Hester, S. and D.W. Francis (2000b): Ethnomethodology, Conversation Analysis, and ‘Institutional Talk’. Text, vol. 20, no. 3, pp. 391–413.
Heyman, R.D. (1986): Formulating Topic in the Classroom. Discourse Processes, vol. 9, no. 1, pp. 37–55.
Hutchby, I. (2001): Technologies, Texts and Affordances. Sociology, vol. 35, no. 2, pp. 441–456.
Jordan, B. and A. Henderson (1995): Interaction Analysis: Foundations and Practice. Journal of the Learning Sciences, vol. 4, no. 1, pp. 39–103.
Koschmann, T. and C. LeBaron (2003): Reconsidering Common Ground: Examining Clark’s Contribution Theory in the OR. In Proceedings of ECSCW’03 (Helsinki, Finland), pp. 81–98.
LeBaron, C.D. (2002): Technology Does not Exist Independent of its Use. In T. Koschmann, R. Hall and N. Miyake (eds): CSCL 2: Carrying Forward the Conversation. Hillsdale, NJ: Lawrence Erlbaum, pp. 433–439.
Lynch, M. (1985): Art and Artifact in Laboratory Science. London: Routledge.
Lynch, M. (1993): Scientific Practice and Ordinary Action. Cambridge: Cambridge University Press.
Lynch, M. and D.H. Macbeth (1998): Demonstrating Physics Lessons. In J.G. Greeno and S.V. Goldman (eds): Thinking Practices in Mathematics and Science Learning. Mahwah, NJ: Lawrence Erlbaum, pp. 269–297.
Macbeth, D.H. (1990): Classroom Order as Practical Action: the Making and Un-Making of a Quiet Reproach. British Journal of Sociology of Education, vol. 11, no. 2, pp. 189–214.
Macbeth, D.H. (1991): Teacher Authority as Practical Action. Linguistics and Education, vol. 3, no. 4, pp. 281–313.
Macbeth, D.H. (1992): Classroom ‘Floors’: Material Organizations as a Course of Affairs. Qualitative Sociology, vol. 15, no. 2, pp. 123–150.
Macbeth, D.H. (1994): Resuming: The Final Contingency of Reproach. Qualitative Studies in Education, vol. 7, no. 2, pp. 135–154.
Macbeth, D.H. (2000): Classrooms as Installations: Direct Instruction in the Early Grades. In Hester and Francis (2000a), pp. 21–71.
Macbeth, D.H. (2003): Hugh Mehan’s ‘Learning Lessons’ Reconsidered: On the Differences between the Naturalistic and Critical Analysis of Classroom Discourse. American Educational Research Journal, vol. 40, no. 1, pp. 239–280.
McHoul, A.W. and D.R. Watson (1984): Two Axes for the Analysis of ‘Commonsense’ and ‘Formal’ Geographical Knowledge in Classroom Talk. British Journal of Sociology of Education, vol. 5, no. 3, pp. 281–302.
Mehan, H. (1989): Microcomputers in Classrooms: Educational Technology or Social Practice? Anthropology and Education Quarterly, vol. 20, no. 1, pp. 4–22.
Payne, G.C.F. (1976): Making a Lesson Happen: An Ethnomethodological Analysis. In M. Hammersley and P. Woods (eds): The Process of Schooling: A Sociological Reader. London: Routledge, pp. 33–40.
Payne, G.C.F. (1979): Some Aspects of the Social Organisation of Classroom Talk. Ph.D. thesis, Manchester University.
Payne, G.C.F. and E.C. Cuff (eds) (1982): Doing Teaching: the Practical Management of Classrooms. London: Batsford.
Payne, G.C.F. and D. Hustler (1980): Teaching the Class: The Practical Management of a Cohort. British Journal of Sociology of Education, vol. 1, no. 1, pp. 49–66.
Pollner, M. (1979): Explicative Transactions: Making and Managing Meaning in Traffic Court. In G. Psathas (ed): Everyday Language: Studies in Ethnomethodology. New York: Irvington, pp. 227–255.
Randall, D., L. Marr and M. Rouncefield (2001): Ethnography, Ethnomethodology and Interaction Analysis. Ethnographic Studies, vol. 6, pp. 31–43.
Randall, D., R. Harper and M. Rouncefield (2007): Ethnography in Design. London: Springer (in press).
Ruhleder, K. and B. Jordan (1999): Meaning Making Across Remote Sites: How Delays in Transmission Affect Interaction. In Proceedings of ECSCW’99 (Copenhagen, Denmark), pp. 411–429.
Sacks, H. (1972): On the Analyzability of Stories by Children. In J.J. Gumperz and D.H. Hymes (eds): Directions in Sociolinguistics: The Ethnography of Communication. New York: Holt, Rinehart and Winston, pp. 325–345.
Sacks, H. (1988/89). On Members’ Measurement Systems. Research on Language and Social Interaction, vol. 22, pp. 45–60.
Sacks, H. (1992): In G. Jefferson (ed): Lectures on Conversation. Oxford: Blackwell.
Schegloff, E.A. (1963): Toward a Reading of Psychiatric Theory. Berkeley Journal of Sociology, vol. 8, pp. 61–91.
Schmidt, K. (2002): The Problem with ‘Awareness’. Computer Supported Cooperative Work (CSCW), vol. 11, no. 3–4, pp. 285–298.
Shapiro, D. (1996): Ferrets in a Sack? Ethnographic Studies and Task Analysis in CSCW. In D. Shapiro, M. Tauber and R. Traunmüller (eds): The Design of Computer Supported Cooperative Work and Groupware Systems. Amsterdam: Elsevier, pp. 309–330.
Sharrock, W.W. (1974): On Owning Knowledge. In R. Turner (ed): Ethnomethodology: Selected Readings. Harmondsworth: Penguin Education, pp. 45–53.
Sharrock, W.W. and G. Button (1997): Engineering Investigations: Practical Sociological Reasoning in the Work of Engineers. In G.C. Bowker, S.L. Star, W. Turner and L. Gasser (eds): Social Science, Technical Systems, and Cooperative Work: Beyond the Great Divide. Mahwah, NJ: Lawrence Erlbaum, pp. 79–104.
Sharrock, W.W. and D.R. Watson (1985): ‘Reality Construction’ in L2 Simulations. System, vol. 13, no. 3, pp. 195–206.
Sheridan, T.B. (1997): Task Analysis, Task Allocation and Supervisory Control. In M. Helander, T.K. Landauer and P. Prabhu (eds): Handbook of Human–Computer Interaction. (2nd ed.). Amsterdam: Elsevier, pp. 87–105.
Turner, R. (1972): Some Formal Properties of Therapy Talk. In D. Sudnow (ed): Studies in Social Interaction. New York: Free Press, pp. 367–396.
Watson, D.R. and W.W. Sharrock (1987): Some Social–Interactional Aspects of a Business Game for Special Purposes in the (L2) Teaching of English. In D. Crookall, C.S. Greenblat, A. Coote, J.H.G. Klabbers and D.R. Watson (eds): Simulation-Gaming in the Late 1980s. Proceedings of the International Simulation and Gaming Association’s 17th International Conference. Oxford: Pergamon, pp. 177–186.
Acknowledgements
I am most indebted to the two teachers and their pupils who helped me with this project by allowing me to spend an extensive period of time with them. Without their generosity this study could not have been conducted. I would like to thank all the participants in the Oxford-Intel Education Initiative who agreed to be interviewed. I am very grateful to Rod Watson, Dave Randall, Wes Sharrock, Jac Eke, and two anonymous reviewers for helpful comments and criticisms on earlier versions of this paper. The work on this paper was partly supported by a British Academy Postdoctoral Fellowship.
Author information
Authors and Affiliations
Corresponding author
Appendix
Appendix
Rights and permissions
About this article
Cite this article
Greiffenhagen, C. Unpacking Tasks: The Fusion of New Technology with Instructional Work. Comput Supported Coop Work 17, 35–62 (2008). https://doi.org/10.1007/s10606-007-9068-x
Received:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10606-007-9068-x