Abstract
This paper discusses the current consumer protection laws status in Tanzania with special focus on selected areas, including product safety and product liability, quality of goods and services, and telecommunication consumer protection. A case study on status of consumer protection in Tanzania is rendered to reveal the realities of consumer protection in the country. The paper also reflects the desired state of consumer protection in the country and how it can be achieved. Furthermore, the paper highlights the influence laws from other jurisdictions and international organisations have on the Tanzania consumer protection laws and regime.
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Notes
The Written Laws (Miscellaneous) Amendments Act No. 19, 2007 the Act to amend The Merchandise Marks Act, 1963 whose major task is to combat counterfeits in the country.
This date is considered the reception date for English Law in Tanzania.
Research conducted through different regulatory bodies in the country revealed that there is still a need to reach out individual consumers and render sufficient protection according to their need.
Vodacom M-Pesa, TigoPesa, and Airtel Money are m-money services provided by the mobile phone companies in Tanzania.
Juma Mpuya v. CELTEL, FCT Appeal 1 (2007), AIRTEL v. Semeni Siwa Silayo and TCRA, FCT Appeal 2, (2012)
Vodacom v. Six Telecoms Company Limited, FCT Appeal 3, (2009).
Refer to the previous discussion titled The Development of Consumer Protection Regime above.
Discussion on counterfeits will be held further on the subsequent discussion below.
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Mwenegoha, T. Dissemination of Consumer Law and Policy in Tanzania. J Consum Policy 41, 435–453 (2018). https://doi.org/10.1007/s10603-018-9391-2
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DOI: https://doi.org/10.1007/s10603-018-9391-2