Abstract
The purpose of this study was to quantitatively examine elements of shared decision making (SDM), and to establish empirical evidence for factors correlated with SDM and the level of agreement between consumer and provider in psychiatric care. Transcripts containing 128 audio-recorded medication check-up visits with eight providers at three community mental health centers were rated using the Shared Decision Making scale, adapted from Braddock’s Informed Decision Making Scale (Braddock et al. 1997, 1999, 2008). Multilevel regression analyses revealed that greater consumer activity in the session and greater decision complexity significantly predicted the SDM score. The best predictor of agreement between consumer and provider was “exploration of consumer preference,” with a four-fold increase in full agreement when consumer preferences were discussed more completely. Enhancing active consumer participation, particularly by incorporating consumer preferences in the decision making process appears to be an important factor in SDM.
Similar content being viewed by others
References
Alegria, M., Polo, A., Gao, S., Santana, L., Rothstein, D., Jimenez, A., et al. (2008). Evalutation of a patient activation and empowerment intervention in mental health care. Medical Care, 46, 247–256.
Alegría, M., Sribney, W., Perez, D., Laderman, M., & Keefe, K. (2009). The role of patient activation on patient-provider communication and quality of care for US and foreign born Latino patients. Journal of General Internal Medicine, 24, S534–S541.
Arora, N., & McHorney, C. (2000). Patient preferences for medical decision making: Who really wants to participate? Medical Care, 38, 335–341.
Bhugra, D., Easter, A., Mallaris, Y., & Gupta, S. (2011). Clinical decision making in psychiatry by psychiatrists. Acta Psychiatrica Scand., 124, 403–411.
Braddock, C. H., Edwards, K. A., Hasenberg, N. M., Laidley, T. L., & Levinson, W. (1999). Informed decision making in outpatient practice: Time to get back to basics. Journal of the American Medical Association, 282, 2313–2320.
Braddock, C. H., Fihn, S. D., Levinson, W., Jonsen, A. R., & Pearlman, R. A. (1997). How doctors and patients discuss routine clinical decisions: Informed decision making in the outpatient setting. Journal of General Internal Medicine, 12, 339–345.
Braddock, C. H., Hudak, P. L., Feldman, J. J., Bereknyei, S., Frankel, R. M., & Levinson, W. (2008). “Surgery is certainly one good option”: Quality and time-efficiency of informed decision-making in surgery. The Journal of Bone and Joint Surgery American, 90, 1830–1838.
Charles, C., Whelan, T., Gafni, A., Willan, A., & Farrell, S. (2003). Shared treatment decision making: What does it mean to physicians? Journal of Clinical Oncology, 21, 932–936.
Deegan, P. E., & Drake, R. E. (2006). Shared decision making and medication management in the recovery process. Psychiatric Services, 57, 1636–1639.
Deegan, P. E., Rapp, C., Holter, M., & Riefer, M. (2008). Best practices: A program to support shared decision making in an outpatient psychiatric medication clinic. Psychiatric Services, 59, 603–605.
Drake, R. E., Cimpean, D., & Torrey, W. C. (2009). Shared decision making in mental health care: Prospects for personalized medicine. Dialogues in Clinical Neuroscience, 11, 455–463.
Elwyn, G., Hutchings, H., Edwards, A., Rapport, F., Wensing, M., Cheung, W. Y., et al. (2005). The OPTION scale: Measuring the extent that clinicians involve patients in decision-making tasks. Health Expectations, 8, 34–42.
Fraenkel, L., & McGraw, S. (2007). What are the essential elements to enable patient participation in medical decision making? Journal of General Internal Medicine, 22, 614–619.
Goscha, R. (2009). Finding common ground: Exploring the experiences of client involvement in medication decisions using a shared decision making model. Unpublished dissertation, University of Kansas.
Gwet, K. L. (2010). Handbook of inter-rater reliability (2nd ed.). Gaithersburg, MD: Advanced Analytics, LLC.
Hamann, J., Mendel, R., Bϋhner, M., Kissling, W., Cohen, R., Knipfer, E., & Eckstein, H. (2011). How should patients behave to facilitate shared decision making—the doctors’ view. Health Expectations, 14. doi:10.1111/j.1369-7625.2011.00682.x.
Hamann, J., Mendel, R., Cohen, R., Heres, S., Ziegler, M., Bϋhner, M., et al. (2009). Psychiatrists’ use of shared decision making in the treatment of schizophrenia: Patient characteristics and decision topics. Psychiatric Services, 60, 1107–1112.
Hamann, J., Mendel, R., Fink, B., Pfeiffer, H., Cohen, R., & Kissling, W. (2008). Patients’ and psychiatrists’ perceptions of clinical decisions during schizophrenia treatment. Journal of Nervous and Mental Disease, 196, 329–332.
Hamann, J., Mendel, R., Reiter, S., Cohen, R., Bϋhner, M., Schebitz, M., Diplich, S., Kissling, W., & Berthele, A. (2011). Why do some patients with schizophrenia want to be engaged in medical decision making and others do not? Journal of Clinical Psychiatry, Feb 22, Epub.
Institute of Medicine, Committee on Quality of Health in America. (2006). Improving the quality of health care for mental and substance use conditions. Washington, DC: National Academies Press.
Kansas Department for Aging and Disability Services. (2005). The automated management information system (AIMS). Profile available at: http://csp.kdads.ks.gov/agency/mh/Documents/OutcomesReports/aims_v30entire_revjune272005.pdf.
Légaré, F., Turcotte, S., Stacey, D., Ratté, S., Kryworuchko, J., & Graham, I. D. (2012). Patients’ perceptions of sharing in decisions: A systematic review of interventions to enhance shared decision making in routine clinical practice. The Patient: Patient-Centered Outcomes Research, 5(1), 1–19.
Ling, B. S., Trauth, J. M., Fine, M. J., Mor, M. K., Resnick, A., Braddock, C. H., et al. (2008). Informed decision-making and colorectal cancer screening. Is it occuring in primary care? Medical Care, 46, 23–29.
Matthias, M. S., Salyers, M. P., Rollins, A. L., & Frankel, R. M. (2012). Decision making in recovery-oriented mental health care. Psychiatric Rehabilitation Journal, 35, 305–314.
Murray, E., Pollack, L., White, M., & Lo, B. (2007). Clinical decision-making: Patients’ preferences and experiences. Patient Education and Counseling, 65, 189–196.
Puschner, B., Steffen, S., Slade, M., Kaliniecka, H., Maj, M., Fiorillo, A., Munk-Jørgensen, P., Larsen, J., Égerházi, A., Nemes, Z., Rössler, W., Kawohl, W., & Becker, T. (2010). Clinical decision making and outcome in routine care for people with severe mental illness (CEDAR): Study protocol. BMC Psychiatry, 10, 90. http://www.biomedcentral.com/1471-244X/10/90.
Salyers, M. P., Matthias, M. S., Fukui, S., Holter, M. C., Collins, L., Rose, N., et al. (2012). A coding system to measure elements of shared decision making during psychiatric visits. Psychiatric Services, 63, 779–784.
Salyers, M. P., Matthias, M. S., Spann, C., Lydick, J., Rollins, A. L., & Frankel, R. M. (2009). The role of patient activation in psychiatric visits. Psychiatric Services, 60, 1535–1539.
Say, R., Murtagh, M., & Thomson, R. (2006). Patients’ preference for involvement in medical decision making: A narrative review. Patient Education and Counseling, 60, 102–114.
Snijders, T., & Bosker, R. (1999). Multilevel analysis: An introduction to basic and advanced multilevel modeling. California: Sage.
Stewart, M. (1995). Effective physician-patient communication and health outcomes: A review. Canadian Medical Association Journal, 152, 1423–1433.
Strull, W., Lo, B., & Charles, G. (1984). Do patients want to participate in medical decision making? The Journal of the American Medical Association, 252, 2990–2994.
Tariman, J., Berry, D., Cochrane, B., Doorenbos, A., & Schepp, K. (2010). Preferred and actual participation roles during health care decision making in persons with cancer: a systematic review. Annals of Oncology, 21, 1145–1151.
Thompson, S., Pitts, J., & Schwankovsky, L. (1993). Preference for involvement in medical decision-making: Situational and demographic influences. Patient Education and Counseling, 22, 133–140.
Torrey, W. C., & Drake, R. E. (2010). Practicing shared decision making in the outpatient psychiatric care of adults with severe mental illness: Redesigning care for the future. Community Mental Health Journal, 46, 433–440.
Whitney, S. N., McGuire, A. L., & McCullough, L. B. (2004). A typology of shared decision making, informed consent, and simple consent. Annuls of Internal Medicine, 140, 54–59.
Woltmann, E., & Whitley, B. (2010). Shared decision making in public mental health care: Perspectives from consumers living with severe mental illness. Psychiatric Rehabilitation Journal, 34, 29–36.
Young, H., Bell, R., Epstein, R., Feldman, M., & Kravitz, R. (2008). Physicians’ shared decision-making behavoiors in depression care. Archives of Internal Medicine, 168, 1404–1408.
Acknowledgments
This study was supported by NIMH Grant (R24 MH074670; Recovery Oriented Assertive Community Treatment), by the VA HSR&D Center of Excellence in Implementing Evidence-based Practices, by the Department of Veterans Affairs Health Services Research and Development (CDA 10-034), and by the Kansas Department of Social and Rehabilitation Services.
Conflict of interest
None for any author.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Fukui, S., Salyers, M.P., Matthias, M.S. et al. Predictors of Shared Decision Making and Level of Agreement Between Consumers and Providers in Psychiatric Care. Community Ment Health J 50, 375–382 (2014). https://doi.org/10.1007/s10597-012-9584-0
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10597-012-9584-0