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Innovation capabilities measurement using fuzzy methodologies: a Colombian SMEs case

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Abstract

The main aim of this paper is to establish the hidden incidences that can improve specific aspects of beekeeper Small and Medium Enterprises (SME) innovation capabilities in Boyacá-Colombia. The methodology is focused on the use of the expertons model, adequacy coefficient and forgotten effects theory. A questionnaire of 58 items about different innovation management areas is distributed to 14 beekeeper SMEs in the area of Boyacá-Colombia. The findings suggest that there are two specific actions that can improve innovation culture. These actions are related to marketing strategies and product innovation. The innovation strategy has a significant influence on the development of an innovative culture in the beekeeper SMEs; one must have a clear orientation to the innovation objectives in the marketing strategy, which is transferred to the product. Likewise, the utility of fuzzy methods for analysis when information is limited, subjective and scarce is highlighted. Finally, this research can be useful to practitioners and academics because the findings can serve as guidelines to understanding sources and enablers of innovation. In addition, the findings show how fuzzy methods help in contending with incomplete and subjective information, highlighting the meaning of the information rather than its measurement.

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Notes

  1. Compared to the previous edition (The Oslo Manual 2005), a major change in the definition of business innovation in this manual has been the reduction of the previous list-based definition of four types of innovations (product, process, organizational and marketing) to two main types: product innovations and business process innovations.

  2. The questionnaire is identical to that applied by Alfaro-Garcia et al. (2017); as a result, the validation of the instrument can be found in that paper.

  3. The entire questionnaire is not presented for copyright reasons, but some information about it is provided to fully explain what has been done in this paper.

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Acknowledgements

This paper is supported by Research Project Tender with register 2640 of the Universidad Pedagógica y Tecnológica de Colombia. Likewise, Project supported by “Red Iberoamericana para la Competitividad, Innovación y Desarrollo” (REDCID) Project Number 616RT0515 in “Programa Iberoamericano de Ciencia y Tecnología para el Desarrollo” (CYTED). Author Leon-Castro acknowledges support from Chilean Government trough FONDECYT initiation Grant No. 11190056

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Velazquez-Cazares, M.G., Gil-Lafuente, A.M., Leon-Castro, E. et al. Innovation capabilities measurement using fuzzy methodologies: a Colombian SMEs case. Comput Math Organ Theory 27, 384–413 (2021). https://doi.org/10.1007/s10588-020-09321-w

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