Abstract
Although extant literature has covered the differences between unethical behaviors in relation to perpetrators and targets, most of this research has not considered the effects of observed unethical behaviors on employees. In this study, we focus on observed unethical behaviors of peers targeted at their organization and examine how witnessing a peer engage in an organizationally targeted unethical behavior would impact the observer. Drawing on cognitive appraisal theory, we propose that organizational identification will inform emotions, which in turn will shape employee silence, depending on how employees appraise the observed unethical behavior. We theorize that peer unethical behaviors would induce anger, anxiety, and vicarious shame, which will guide employees’ quiescent and prosocial silence behaviors. In addition, we suggest that the proposed relationships would vary with the level of organizational identification. With a sample of 329, results from a between-subject scenario study generally supported our hypotheses. There was a combined effect of peer unethical behaviors and organizational identification on anger, anxiety, and shame, which in turn led to employee silence in the cases of anxiety and shame.
Similar content being viewed by others
References
Aguinis, H., & Bradley, K. J. (2014). Best practice recommendations for designing and implementing experimental vignette methodology studies. Organizational Research Methods, 17, 351–371.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411–423.
Anderson, J. C., & Gerbing, D. W. (1992). Assumptions and comparative strengths of the two-step approach. Sociological Methods & Research, 20, 321–333.
Arbuckle, J. L. (2006). Amos 7.0 User’s Guide. Chicago: SPSS.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20–39.
Association of Certified Fraud Examiners (2020). Report to the Nations (11th Ed).
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74–94.
Barclay, L. J., & Kiefer, T. (2019). In the aftermath of unfair events: Understanding the differential effects of anxiety and anger. Journal of Management, 45, 1802–1829.
Bonner, J. M., Greenbaum, R. L., & Quade, M. J. (2017). Employee unethical behavior to shame as an indicator of self-image threat and exemplification as a form of self-image protection: The exacerbating role of supervisor bottom-line mentality. Journal of Applied Psychology, 102, 1203–1221.
Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11, 710–725.
Brinsfield, C. T. (2013). Employee silence motives: Investigation of dimensionality and development of measures. Journal of Organizational Behavior, 34, 671–697.
Brody, L. R., & Hall, J. A. (2008). Gender and emotion in context. In M. Lewis, J. M. Haviland-Jones, & L. F. Barrett (Eds.), Handbook of emotions (3rd ed., pp. 395–408). Guilford.
Butt, A. N., Choi, J. N., & Jaeger, A. M. (2005). The effects of self-emotion, counterpart emotion, and counterpart behavior on negotiator behavior: A comparison of individual-level and dyad-level dynamics. Journal of Organizational Behavior, 26, 681–704.
Chi, S. C. S., Friedman, R. A., & Lo, H. H. (2015). Vicarious shame and psychological distancing following organizational misbehavior. Motivation and Emotion, 39, 795–812.
Conroy, S. A., Becker, W. J., & Menges, J. I. (2017). The meaning of my feelings depends on who I am: Work-related identifications shape emotion effects in organizations. Academy of Management Journal, 60(3), 1071–1093.
Daniels, M. A., & Robinson, S. L. (2019). The shame of it all: A review of shame in organizational life. Journal of Management, 45, 2448–2473.
Edwards, M., Ashkanasy, N. M., & Gardner, J. (2009). Deciding to speak up or to remain silent following observed wrongdoing: The role of discrete emotions and climate of silence. In J. Greenberg & M. Edwards (Eds.), Voice and Silence in Organizations (pp. 83–109). Emerald Group Publishing.
Feldman, Y. (2019). Companies Need to Pay More Attention to Everyday Unethical Behavior. Harvard Business Review. Retrieved March 12, 2021, from https://hbr.org/2019/03/companies-need-to-pay-more-attention-to-everyday-unethical-behavior
Fernando, J. W., Kashima, Y., & Laham, S. M. (2014). Multiple emotions: A person-centered approach to the relationship between intergroup emotion and action orientation. Emotion, 14, 722–732.
Ferris, D. L., Yan, M., Lim, V. K., Chen, Y., & Fatimah, S. (2016). An approach–avoidance framework of workplace aggression. Academy of Management Journal, 59, 1777–1800.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39–50.
Giacalone, R. A., & Promislo, M. D. (2010). Unethical and unwell: Decrements in well-being and unethical activity at work. Journal of Business Ethics, 91, 275–297.
Gino, F., Gu, J., & Zhong, C. B. (2009). Contagion or restitution? When bad apples can motivate ethical behavior. Journal of Experimental Social Psychology, 45, 1299–1302.
Gundlach, M. J., Douglas, S. C., & Martinko, M. J. (2003). The decision to blow the whistle: A social information processing framework. Academy of Management Review, 28(1), 107–123.
Haidt, J. (2003). The moral emotions. In R. J. Davidson, K. R. Scherer, & H. H. Goldsmith (Eds.), Handbook of affective sciences (pp. 852–870). Oxford University Press.
Harth, N. S., Leach, C. W., & Kessler, T. (2013). Guilt, anger, and pride about in-group environmental behavior: Different emotions predict distinct intentions. Journal of Environmental Psychology, 34, 18–26.
Harvey, P., Martinko, M. J., & Borkowski, N. (2017). Justifying deviant behavior: The role of attributions and moral emotions. Journal of Business Ethics, 141, 779–795.
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications.
Henik, E. (2008). Mad as hell or scared stiff? The effects of value conflict and emotions on potential whistle-blowers. Journal of Business Ethics, 80(1), 111–119.
Hofstede, G. (1991). Cultures and organizations: Software of the mind. McGraw-Hill.
Jago, A. S., & Pfeffer, J. (2019). Organizations appear more unethical than individuals. Journal of Business Ethics, 160, 71–87.
Jones, T. M. (1991). Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review, 16, 366–395.
Kaptein, M. (2008). Developing a measure of unethical behavior in the workplace: A stakeholder perspective. Journal of Management, 34, 978–1008.
Kennedy, J. A., & Anderson, C. (2017). Hierarchical rank and principled dissent: How holding higher rank suppresses objection to unethical practices. Organizational Behavior and Human Decision Processes, 139, 30–49.
Kirrane, M., O’shea, D., Buckley, F., Grazi, A., & Prout, J. (2017). Investigating the role of discrete emotions in silence versus speaking up. Journal of Occupational and Organizational Psychology, 90, 354–378.
Knoll, M., & Van Dick, R. (2013). Do I hear the whistle…? A first attempt to measure four forms of employee silence and their correlates. Journal of Business Ethics, 113, 349–362.
Latan, H., Jabbour, C. J. C., & de Sousa Jabbour, A. B. L. (2019). Ethical awareness, ethical judgment and whistleblowing: A moderated mediation analysis. Journal of Business Ethics, 155, 289–304.
Lazarus, R. S. (1991). Emotion and adaptation. Oxford University Press.
Lebel, R. D. (2017). Moving beyond fight and flight: A contingent model of how the emotional regulation of anger and fear sparks proactivity. Academy of Management Review, 42, 190–206.
Lickel, B., Schmader, T., Curtis, M., Scarnier, M., & Ames, D. R. (2005). Vicarious shame and guilt. Group Processes & Intergroup Relations, 8, 145–157.
Liu, W., Song, Z., Li, X., & Liao, Z. (2017). Why and when leaders’ affective states influence employee upward voice. Academy of Management Journal, 60, 238–263.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103–123.
Mainiero, L. A. (1986). Coping with powerlessness: The relationship of gender and job dependency to empowerment-strategy usage. Administrative Science Quarterly, 31, 633–653.
Meier, L. L., Semmer, N. K., & Spector, P. E. (2014). Unethical work behavior as a stressor. In R. A. Giacalone & M. D. Promislo (Eds.), Handbook of Unethical Work Behavior: Implications for Individual Well-Being: Implications for Individual Well-Being (pp. 168–179). Routledge.
Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1, 173–197.
Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25, 706–725.
Naseer, S., Raja, U., Syed, F., Donia, M. B., & Darr, W. (2016). Perils of being close to a bad leader in a bad environment: Exploring the combined effects of despotic leadership, leader member exchange, and perceived organizational politics on behaviors. The Leadership Quarterly, 27(1), 14–33.
O’Fallon, M. J., & Butterfield, K. D. (2012). The influence of unethical peer behavior on observers’ UB: A social cognitive perspective. Journal of Business Ethics, 109, 117–131.
Oyserman, D., Coon, H. M., & Kemmelmeier, M. (2002). Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses. Psychological Bulletin, 128(1), 3.
Pinder, C. C., & Harlos, K. P. (2001). Employee silence: Quiescence and acquiescence as responses to perceived injustice Research in Personnel and Human Resources Management. Elsevier Science Ltd.
Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.
Quade, M. J., Greenbaum, R. L., & Mawritz, M. B. (2019). “If only my coworker was more ethical”: When ethical and performance comparisons lead to negative emotions, social undermining, and ostracism. Journal of Business Ethics, 159(2), 567–586.
Riger, S., & Galligan, P. (1980). Women in management: An exploration of competing paradigms. American Psychologist, 35(10), 902.
Robinson, S. N., Robertson, J. C., & Curtis, M. B. (2012). The effects of contextual and wrongdoing attributes on organizational employees’ whistleblowing intentions following fraud. Journal of Business Ethics, 106, 213–227.
Robinson, S. L., Wang, W., & Kiewitz, C. (2014). Coworkers behaving badly: The impact of coworker deviant behavior upon individual employees. Annual Review of Organizational Psychology and Organizational Behavior, 1, 123–143.
Roseman, I. J., & Smith, C. A. (2001). Appraisal theory. In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.), Appraisal Processes in Emotion: Theory, Methods, & Research (pp. 3–19). Oxford University Press.
Roseman, I. J., Spindel, M. S., & Jose, P. E. (1990). Appraisals of emotion-eliciting events: Testing a theory of discrete emotions. Journal of Personality and Social Psychology, 59, 899–915.
Singh, J. J., Garg, N., Govind, R., & Vitell, S. J. (2018). Anger strays, fear refrains: The differential effect of negative emotions on consumers’ ethical judgments. Journal of Business Ethics, 151, 235–248.
Suar, D., & Khuntia, R. (2010). Influence of personal values and value congruence on unethical practices and work behavior. Journal of Business Ethics, 97, 443–460.
Szabó, Z. P., Mészáros, N. Z., & Csertő, I. (2017). The role of perceived in-group moral superiority in reparative intentions and approach motivation. Frontiers in Psychology, 8, 912.
Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33(1), 1–39.
Thiel, C. E., Connelly, S., & Griffith, J. A. (2011). The influence of anger on ethical decision making: Comparison of a primary and secondary appraisal. Ethics & Behavior, 21, 380–403.
Tracy, J. L., & Robins, R. W. (2004). Putting the self into self-conscious emotions: A theoretical model. Psychological Inquiry, 15, 103–125.
Umphress, E. E., Bingham, J. B., & Mitchell, M. S. (2010). Unethical behavior in the name of the company: The moderating effect of organizational identification and positive reciprocity beliefs on unethical pro-organizational behavior. Journal of Applied Psychology, 95, 769–780.
Vadera, A. K., & Pratt, M. G. (2013). Love, hate, ambivalence, or indifference? A conceptual examination of workplace crimes and organizational identification. Organization Science, 24, 172–188.
Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1359–1392.
Welten, S. C. M., Zeelenberg, M., & Breugelmans, S. M. (2012). Vicarious shame. Cognition and Emotion, 26(5), 836–846.
Wong, Y., & Tsai, J. L. (2007). Cultural models of shame and guilt. In J. L. Tracy, R. W. Robins, & J. P. Tangney (Eds.), The self-conscious emotions: Theory and research (pp. 209–223). Guilford Press.
Yenkey, C. B. (2016). Wrongdoing and market development: an examination of the distinct roles of trust and distrust. In Palmer, D., Greenwood, R., & Smith-Crowe, K. (Eds.), Organizational Wrongdoing: Key Perspectives and New Directions (pp. 114–140). Cambridge University Press.
Zuber, F. (2015). Spread of unethical behaviors in organizations: A dynamic social network perspective. Journal of Business Ethics, 131, 151–172.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that they have no conflict of interest.
Ethical Approval
All procedures performed in the study involving human participants were in accordance with the ethical standards of the Institutional Research Board at the Lahore University of Management Sciences (No. LUMS-IRB/12102021/AFS-FWA-00019408).
Informed Consent
Informed consent was obtained from all individual participants included in the study.
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
About this article
Cite this article
Sufi, A.F., Raja, U. & Butt, A.N. Impact of Peer Unethical Behaviors on Employee Silence: The Role of Organizational Identification and Emotions. J Bus Ethics 190, 821–839 (2024). https://doi.org/10.1007/s10551-023-05397-x
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-023-05397-x