Skip to main content
Log in

Impact of Peer Unethical Behaviors on Employee Silence: The Role of Organizational Identification and Emotions

  • Original Paper
  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Although extant literature has covered the differences between unethical behaviors in relation to perpetrators and targets, most of this research has not considered the effects of observed unethical behaviors on employees. In this study, we focus on observed unethical behaviors of peers targeted at their organization and examine how witnessing a peer engage in an organizationally targeted unethical behavior would impact the observer. Drawing on cognitive appraisal theory, we propose that organizational identification will inform emotions, which in turn will shape employee silence, depending on how employees appraise the observed unethical behavior. We theorize that peer unethical behaviors would induce anger, anxiety, and vicarious shame, which will guide employees’ quiescent and prosocial silence behaviors. In addition, we suggest that the proposed relationships would vary with the level of organizational identification. With a sample of 329, results from a between-subject scenario study generally supported our hypotheses. There was a combined effect of peer unethical behaviors and organizational identification on anger, anxiety, and shame, which in turn led to employee silence in the cases of anxiety and shame.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4

Similar content being viewed by others

References

  • Aguinis, H., & Bradley, K. J. (2014). Best practice recommendations for designing and implementing experimental vignette methodology studies. Organizational Research Methods, 17, 351–371.

    Article  Google Scholar 

  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411–423.

    Article  Google Scholar 

  • Anderson, J. C., & Gerbing, D. W. (1992). Assumptions and comparative strengths of the two-step approach. Sociological Methods & Research, 20, 321–333.

    Article  Google Scholar 

  • Arbuckle, J. L. (2006). Amos 7.0 User’s Guide. Chicago: SPSS.

    Google Scholar 

  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20–39.

    Article  Google Scholar 

  • Association of Certified Fraud Examiners (2020). Report to the Nations (11th Ed).

  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16, 74–94.

    Article  Google Scholar 

  • Barclay, L. J., & Kiefer, T. (2019). In the aftermath of unfair events: Understanding the differential effects of anxiety and anger. Journal of Management, 45, 1802–1829.

    Article  Google Scholar 

  • Bonner, J. M., Greenbaum, R. L., & Quade, M. J. (2017). Employee unethical behavior to shame as an indicator of self-image threat and exemplification as a form of self-image protection: The exacerbating role of supervisor bottom-line mentality. Journal of Applied Psychology, 102, 1203–1221.

    Article  Google Scholar 

  • Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11, 710–725.

    Article  Google Scholar 

  • Brinsfield, C. T. (2013). Employee silence motives: Investigation of dimensionality and development of measures. Journal of Organizational Behavior, 34, 671–697.

    Article  Google Scholar 

  • Brody, L. R., & Hall, J. A. (2008). Gender and emotion in context. In M. Lewis, J. M. Haviland-Jones, & L. F. Barrett (Eds.), Handbook of emotions (3rd ed., pp. 395–408). Guilford.

    Google Scholar 

  • Butt, A. N., Choi, J. N., & Jaeger, A. M. (2005). The effects of self-emotion, counterpart emotion, and counterpart behavior on negotiator behavior: A comparison of individual-level and dyad-level dynamics. Journal of Organizational Behavior, 26, 681–704.

    Article  Google Scholar 

  • Chi, S. C. S., Friedman, R. A., & Lo, H. H. (2015). Vicarious shame and psychological distancing following organizational misbehavior. Motivation and Emotion, 39, 795–812.

    Article  Google Scholar 

  • Conroy, S. A., Becker, W. J., & Menges, J. I. (2017). The meaning of my feelings depends on who I am: Work-related identifications shape emotion effects in organizations. Academy of Management Journal, 60(3), 1071–1093.

    Article  Google Scholar 

  • Daniels, M. A., & Robinson, S. L. (2019). The shame of it all: A review of shame in organizational life. Journal of Management, 45, 2448–2473.

    Article  Google Scholar 

  • Edwards, M., Ashkanasy, N. M., & Gardner, J. (2009). Deciding to speak up or to remain silent following observed wrongdoing: The role of discrete emotions and climate of silence. In J. Greenberg & M. Edwards (Eds.), Voice and Silence in Organizations (pp. 83–109). Emerald Group Publishing.

    Google Scholar 

  • Feldman, Y. (2019). Companies Need to Pay More Attention to Everyday Unethical Behavior. Harvard Business Review. Retrieved March 12, 2021, from https://hbr.org/2019/03/companies-need-to-pay-more-attention-to-everyday-unethical-behavior

  • Fernando, J. W., Kashima, Y., & Laham, S. M. (2014). Multiple emotions: A person-centered approach to the relationship between intergroup emotion and action orientation. Emotion, 14, 722–732.

    Article  Google Scholar 

  • Ferris, D. L., Yan, M., Lim, V. K., Chen, Y., & Fatimah, S. (2016). An approach–avoidance framework of workplace aggression. Academy of Management Journal, 59, 1777–1800.

    Article  Google Scholar 

  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39–50.

    Article  Google Scholar 

  • Giacalone, R. A., & Promislo, M. D. (2010). Unethical and unwell: Decrements in well-being and unethical activity at work. Journal of Business Ethics, 91, 275–297.

    Article  Google Scholar 

  • Gino, F., Gu, J., & Zhong, C. B. (2009). Contagion or restitution? When bad apples can motivate ethical behavior. Journal of Experimental Social Psychology, 45, 1299–1302.

    Article  Google Scholar 

  • Gundlach, M. J., Douglas, S. C., & Martinko, M. J. (2003). The decision to blow the whistle: A social information processing framework. Academy of Management Review, 28(1), 107–123.

    Article  Google Scholar 

  • Haidt, J. (2003). The moral emotions. In R. J. Davidson, K. R. Scherer, & H. H. Goldsmith (Eds.), Handbook of affective sciences (pp. 852–870). Oxford University Press.

    Google Scholar 

  • Harth, N. S., Leach, C. W., & Kessler, T. (2013). Guilt, anger, and pride about in-group environmental behavior: Different emotions predict distinct intentions. Journal of Environmental Psychology, 34, 18–26.

    Article  Google Scholar 

  • Harvey, P., Martinko, M. J., & Borkowski, N. (2017). Justifying deviant behavior: The role of attributions and moral emotions. Journal of Business Ethics, 141, 779–795.

    Article  Google Scholar 

  • Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications.

    Google Scholar 

  • Henik, E. (2008). Mad as hell or scared stiff? The effects of value conflict and emotions on potential whistle-blowers. Journal of Business Ethics, 80(1), 111–119.

    Article  Google Scholar 

  • Hofstede, G. (1991). Cultures and organizations: Software of the mind. McGraw-Hill.

    Google Scholar 

  • Jago, A. S., & Pfeffer, J. (2019). Organizations appear more unethical than individuals. Journal of Business Ethics, 160, 71–87.

    Article  Google Scholar 

  • Jones, T. M. (1991). Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review, 16, 366–395.

    Article  Google Scholar 

  • Kaptein, M. (2008). Developing a measure of unethical behavior in the workplace: A stakeholder perspective. Journal of Management, 34, 978–1008.

    Article  Google Scholar 

  • Kennedy, J. A., & Anderson, C. (2017). Hierarchical rank and principled dissent: How holding higher rank suppresses objection to unethical practices. Organizational Behavior and Human Decision Processes, 139, 30–49.

    Article  Google Scholar 

  • Kirrane, M., O’shea, D., Buckley, F., Grazi, A., & Prout, J. (2017). Investigating the role of discrete emotions in silence versus speaking up. Journal of Occupational and Organizational Psychology, 90, 354–378.

    Article  Google Scholar 

  • Knoll, M., & Van Dick, R. (2013). Do I hear the whistle…? A first attempt to measure four forms of employee silence and their correlates. Journal of Business Ethics, 113, 349–362.

    Article  Google Scholar 

  • Latan, H., Jabbour, C. J. C., & de Sousa Jabbour, A. B. L. (2019). Ethical awareness, ethical judgment and whistleblowing: A moderated mediation analysis. Journal of Business Ethics, 155, 289–304.

    Article  Google Scholar 

  • Lazarus, R. S. (1991). Emotion and adaptation. Oxford University Press.

    Book  Google Scholar 

  • Lebel, R. D. (2017). Moving beyond fight and flight: A contingent model of how the emotional regulation of anger and fear sparks proactivity. Academy of Management Review, 42, 190–206.

    Article  Google Scholar 

  • Lickel, B., Schmader, T., Curtis, M., Scarnier, M., & Ames, D. R. (2005). Vicarious shame and guilt. Group Processes & Intergroup Relations, 8, 145–157.

    Article  Google Scholar 

  • Liu, W., Song, Z., Li, X., & Liao, Z. (2017). Why and when leaders’ affective states influence employee upward voice. Academy of Management Journal, 60, 238–263.

    Article  Google Scholar 

  • Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103–123.

    Article  Google Scholar 

  • Mainiero, L. A. (1986). Coping with powerlessness: The relationship of gender and job dependency to empowerment-strategy usage. Administrative Science Quarterly, 31, 633–653.

    Article  Google Scholar 

  • Meier, L. L., Semmer, N. K., & Spector, P. E. (2014). Unethical work behavior as a stressor. In R. A. Giacalone & M. D. Promislo (Eds.), Handbook of Unethical Work Behavior: Implications for Individual Well-Being: Implications for Individual Well-Being (pp. 168–179). Routledge.

    Google Scholar 

  • Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1, 173–197.

    Article  Google Scholar 

  • Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25, 706–725.

    Article  Google Scholar 

  • Naseer, S., Raja, U., Syed, F., Donia, M. B., & Darr, W. (2016). Perils of being close to a bad leader in a bad environment: Exploring the combined effects of despotic leadership, leader member exchange, and perceived organizational politics on behaviors. The Leadership Quarterly, 27(1), 14–33.

    Article  Google Scholar 

  • O’Fallon, M. J., & Butterfield, K. D. (2012). The influence of unethical peer behavior on observers’ UB: A social cognitive perspective. Journal of Business Ethics, 109, 117–131.

    Article  Google Scholar 

  • Oyserman, D., Coon, H. M., & Kemmelmeier, M. (2002). Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses. Psychological Bulletin, 128(1), 3.

    Article  Google Scholar 

  • Pinder, C. C., & Harlos, K. P. (2001). Employee silence: Quiescence and acquiescence as responses to perceived injustice Research in Personnel and Human Resources Management. Elsevier Science Ltd.

    Google Scholar 

  • Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.

    Article  Google Scholar 

  • Quade, M. J., Greenbaum, R. L., & Mawritz, M. B. (2019). “If only my coworker was more ethical”: When ethical and performance comparisons lead to negative emotions, social undermining, and ostracism. Journal of Business Ethics, 159(2), 567–586.

    Article  Google Scholar 

  • Riger, S., & Galligan, P. (1980). Women in management: An exploration of competing paradigms. American Psychologist, 35(10), 902.

    Article  Google Scholar 

  • Robinson, S. N., Robertson, J. C., & Curtis, M. B. (2012). The effects of contextual and wrongdoing attributes on organizational employees’ whistleblowing intentions following fraud. Journal of Business Ethics, 106, 213–227.

    Article  Google Scholar 

  • Robinson, S. L., Wang, W., & Kiewitz, C. (2014). Coworkers behaving badly: The impact of coworker deviant behavior upon individual employees. Annual Review of Organizational Psychology and Organizational Behavior, 1, 123–143.

    Article  Google Scholar 

  • Roseman, I. J., & Smith, C. A. (2001). Appraisal theory. In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.), Appraisal Processes in Emotion: Theory, Methods, & Research (pp. 3–19). Oxford University Press.

    Chapter  Google Scholar 

  • Roseman, I. J., Spindel, M. S., & Jose, P. E. (1990). Appraisals of emotion-eliciting events: Testing a theory of discrete emotions. Journal of Personality and Social Psychology, 59, 899–915.

    Article  Google Scholar 

  • Singh, J. J., Garg, N., Govind, R., & Vitell, S. J. (2018). Anger strays, fear refrains: The differential effect of negative emotions on consumers’ ethical judgments. Journal of Business Ethics, 151, 235–248.

    Article  Google Scholar 

  • Suar, D., & Khuntia, R. (2010). Influence of personal values and value congruence on unethical practices and work behavior. Journal of Business Ethics, 97, 443–460.

    Article  Google Scholar 

  • Szabó, Z. P., Mészáros, N. Z., & Csertő, I. (2017). The role of perceived in-group moral superiority in reparative intentions and approach motivation. Frontiers in Psychology, 8, 912.

    Article  Google Scholar 

  • Tajfel, H. (1982). Social psychology of intergroup relations. Annual Review of Psychology, 33(1), 1–39.

    Article  Google Scholar 

  • Thiel, C. E., Connelly, S., & Griffith, J. A. (2011). The influence of anger on ethical decision making: Comparison of a primary and secondary appraisal. Ethics & Behavior, 21, 380–403.

    Article  Google Scholar 

  • Tracy, J. L., & Robins, R. W. (2004). Putting the self into self-conscious emotions: A theoretical model. Psychological Inquiry, 15, 103–125.

    Article  Google Scholar 

  • Umphress, E. E., Bingham, J. B., & Mitchell, M. S. (2010). Unethical behavior in the name of the company: The moderating effect of organizational identification and positive reciprocity beliefs on unethical pro-organizational behavior. Journal of Applied Psychology, 95, 769–780.

    Article  Google Scholar 

  • Vadera, A. K., & Pratt, M. G. (2013). Love, hate, ambivalence, or indifference? A conceptual examination of workplace crimes and organizational identification. Organization Science, 24, 172–188.

    Article  Google Scholar 

  • Van Dyne, L., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multidimensional constructs. Journal of Management Studies, 40(6), 1359–1392.

    Article  Google Scholar 

  • Welten, S. C. M., Zeelenberg, M., & Breugelmans, S. M. (2012). Vicarious shame. Cognition and Emotion, 26(5), 836–846.

    Article  Google Scholar 

  • Wong, Y., & Tsai, J. L. (2007). Cultural models of shame and guilt. In J. L. Tracy, R. W. Robins, & J. P. Tangney (Eds.), The self-conscious emotions: Theory and research (pp. 209–223). Guilford Press.

    Google Scholar 

  • Yenkey, C. B. (2016). Wrongdoing and market development: an examination of the distinct roles of trust and distrust. In Palmer, D., Greenwood, R., & Smith-Crowe, K. (Eds.), Organizational Wrongdoing: Key Perspectives and New Directions (pp. 114–140). Cambridge University Press.

  • Zuber, F. (2015). Spread of unethical behaviors in organizations: A dynamic social network perspective. Journal of Business Ethics, 131, 151–172.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Aneka Fahima Sufi.

Ethics declarations

Conflict of interest

The authors declare that they have no conflict of interest.

Ethical Approval

All procedures performed in the study involving human participants were in accordance with the ethical standards of the Institutional Research Board at the Lahore University of Management Sciences (No. LUMS-IRB/12102021/AFS-FWA-00019408).

Informed Consent

Informed consent was obtained from all individual participants included in the study.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Sufi, A.F., Raja, U. & Butt, A.N. Impact of Peer Unethical Behaviors on Employee Silence: The Role of Organizational Identification and Emotions. J Bus Ethics 190, 821–839 (2024). https://doi.org/10.1007/s10551-023-05397-x

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-023-05397-x

Keywords

Navigation