Abstract
According to social information processing theory and conservation of resource theory, we examine whether and how authoritarian-benevolent leadership influences employees’ proactive work behaviors (PWBs) and unethical pro-organizational behaviors (UPBs). Study 1, a survey of 351 participants, revealed that authoritarian-benevolent leadership was positively related to LMX ambivalence, and that LMX ambivalence was negatively related to employees’ PWBs as well as UPBs. Further, the results showed that LMX ambivalence mediated the relationship between authoritarian-benevolent leadership and employees’ PWBs as well as UPBs. We also found that dialectical thinking negatively moderated the effect of authoritarian-benevolent leadership on employee LMX ambivalence. Study 2, using manipulations in the form of scenarios, examined the mediating effect of LMX ambivalence linking authoritarian-benevolent leadership with employees’ PWBs and UPBs. We discussed the theoretical and practical implications of our findings.
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Notes
Date cleaning in Study 1: Based on prior studies (Rogelberg & Stanton, 2007), the data-cleaning procedures included missing value analysis and an assessment of normality of distribution. During cleaning, we removed cases from the dataset when a questionnaire contained significant missing values (i.e., more than 10% of the total scale items) with noticeable patterns. We also followed the recommendations of Chambers et al. (1983) in testing the usefulness of cases which we contributed significantly to the skewness and kurtosis-related characteristics of each item that may affect the normality of the survey data distribution. In addition, we performed the initial analysis by examining and excluding those conflicting responses to relevant scale items. Following prior studies (Roxas & Coetzer, 2012), we checked for non-response bias in our data collection by examining the characteristics (i.e., gender, age, educational level, and tenure) of early and late participants in each of the three survey waves (initial and two follow-ups). The non-response analysis showed that later respondents were more similar to non-respondents; thus, non-response bias in our sample is not deemed to be a major concern.
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This work received support from National Natural Science Foundation of China (Grant Nos. 71871209, 7190107003)
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Appendix A
Appendix A
Experiment Manipulations
In the scenarios presented, we described a liner manager or direct supervisor named Mr. Li Wang. Participants were presented with a scenario in which they were asked to imagine they were a member of a fictional company (Da Dong) and have been working there for several years. The following scenario represents a description of this line manager or direct supervisor-Li Wang-with whom participants have been working starting from their first day on the job.
In the authoritarian leadership condition, participants were asked to imagine that they had experienced first-hand the following situation (scenario):
Li Wang is a line manager who focuses on absolute authority and strict control over employees. He requests employees’ unconditional and unquestioned obedience. He asks employees to obey his instructions completely, and punishes employees for not following his rules in accomplishing work tasks. He does not trust subordinates’ work competencies, seldom empowers employees, and determines all decisions in the organization whether they are important or not. He sets high performance standards and often emphasizes that his group must have the best performance of all the units in the organization.
In the benevolent leadership condition, the description of Li Wang describes his behaviors in ways consistent with the benevolent leadership behaviors outlined by Cheng et al. (2000). Participants in this condition read the following:
Li Wang is a line manager who expresses individualized, holistic concern for the need of employees’ personal well-being (both work and non-work related). He treats employees as family members and devotes all his energy to taking genuine care of employees. Beyond the work domain, he also shows concern for employees’ family members. He tries to understand why employees do not perform well and helps employees when they encounter arduous problems.
Manipulations of the authoritarian-benevolent leadership were based upon Shaw et al. (2020) and Hou and Peng’s (2019) conceptualization and measurement of authoritarian-benevolent leadership. The authoritarian-benevolent leadership condition includes references to authoritarian leadership behaviors and benevolent leadership behaviors simultaneously. Participants in the authoritarian-benevolent condition read the following:
Li Wang is a line manager who establishes the authority to supervise their employees and show benevolence to them. Li Wang is a line manager who focuses on absolute authority and strict control over employees. He requests employees’ unconditional and unquestioned obedience. He asks employees to obey his instructions completely, and punishes employees for not following his rules in accomplishing work tasks. He does not trust subordinates’ work competencies, seldom empower employees, and determines all decisions in the organization whether they are important or not. He sets high performance standards and often emphasizes that his group must have the best performance of all the units in the organization.
In addition, Li Wang is a line manager who expresses individualized, holistic concern for the need of employees’ personal well-being (both work and non-work related). He treats employees as family members and devotes all his energy to taking genuine care of employees. Beyond the work domain, he also shows concern for employees’ family members. He tries to understand why employees do not perform well and helps employees when they encounter arduous problems. He selects and coordinates his leadership behaviors according to the requirements of specific situations.
In the no leadership condition, the description of Li Wang does not include any references to the authoritarian leadership behaviors or the benevolent leadership behaviors outlined by Cheng et al. (2000). In addition, based on the manipulation of no leadership condition (Gerlach et al., 2020, 2021), and the low level of authoritarian-benevolent leadership stated in prior studies (Shaw et al., 2020; Xia et al., 2021), participants in this condition read the following:
Li Wang is a line manager who provides little or no guidance and care at the same time. He never exercises strict discipline over employees and rarely set standards for their performance. He does not define the job description and work methods and not provide counseling. Thus employees should decide for themselves how to solve work tasks. He also does not pay attention to his employees inside or outside the workplace. He shows indifference to employees’ requests and difficulties. In one word, under the leadership of Li Wang, employees are in a laissez-faire work environment which lacks supervision and warmth.
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Chen, L., Weng, Q. Authoritarian-Benevolent Leadership and Employee Behaviors: An Examination of the Role of LMX Ambivalence. J Bus Ethics 186, 425–443 (2023). https://doi.org/10.1007/s10551-022-05225-8
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DOI: https://doi.org/10.1007/s10551-022-05225-8