Abstract
Drawing from conservation of resources theory, this study investigates the interactive effect of employees’ family-to-work conflict and Islamic work ethic on their helping behavior, theorizing that the negative relationship between family-to-work conflict and helping behavior is buffered by Islamic ethical values. Data from Pakistan reveal empirical support for this effect. Organizations whose employees suffer resource depletion at work because of family obligations can still enjoy productive helping behaviors within their ranks, to the extent that they support relevant work ethics.
Similar content being viewed by others
Notes
Because the two independent variables (family-to-work conflict and Islamic work ethic) were measured by the same respondent, we undertook a confirmatory factor analysis to check for discriminant validity. We found a strongly significant difference in the Chi square values of the constrained model in which the correlation between the two constructs was set to equal 1, versus the unconstrained model in which the correlation between the constructs was set free (Δχ2(1) = 251.29, p < .001), in support of discriminant validity (Anderson and Gerbing 1988).
Because of the nested nature of the data, we checked whether it was appropriate to apply hierarchical linear modeling to test our hypotheses, by calculating the interclass coefficients for the family-to-work conflict variable, which arguably might be influenced by group-level phenomena. This was not the case for our sample. Rather, the ICC(1) value was lower than the recommended .25 cut-off value for large group effects (Murphy and Myors 1998), so no substantial variance in this variable could be attributed to group membership. Moreover, the ICC(2) value was lower than the recommended .70 cut-off value (Lebreton and Senter 2008), indicating limited reliability for the group means of the family-to-work conflict variable.
References
Abbas, M., Raja, U., Darr, W., & Bouckenooghe, D. (2014). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance. Journal of Management, 40, 1813–1830.
Ahmad, M. S. (2011). Work ethics: An Islamic prospective. International Journal of Human Sciences, 8(1), 851–859.
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
Alhyasat, K. M. K. (2012). The role of Islamic work ethics in developing organizational citizenship behavior at the Jordanian Press Foundations. Journal of Islamic Marketing, 3, 139–154.
Ali, A. (1988). Scaling an Islamic work ethic. Journal of Social Psychology, 128(5), 575–583.
Ali, A. (1992). The Islamic work ethic in Arabia. Journal of Psychology, 126(5), 507–519.
Ali, A. (2005). Islamic perspective on management and organization. Cheltenham: Edward Elgar.
Ali, A. J., & Al-Kazemi, A. A. (2007). Islamic work ethic in Kuwait. Cross Cultural Management: An International Journal, 14(2), 93–104.
Ali, A., & Al-Owaihan, A. (2008). Islamic work ethic: A critical review. Cross Cultural Management: An International Journal, 15(1), 5–19.
Aluko, Y. (2009). Work-family conflict and coping strategies adopted by women in academia. Gender and Behavior, 7(1), 2096–2124.
Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A meta-analysis of work-family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations. Journal of Occupational Health Psychology, 16, 151–169.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychology Bulletin, 1033, 411–423.
Astakhova, M. N. (2015). The curvilinear relationship between work passion and organizational citizenship behavior. Journal of Business Ethics, 130, 361–374.
Bachrach, D. G., Powell, B. C., Collins, B. J., & Richey, R. G. (2006). Effects of task interdependence on the relationship between helping behavior and group performance. Journal of Applied Psychology, 91(6), 1396–1405.
Becker, T. E. (2005). Potential problems in the statistical control of variables in organizational research: A qualitative analysis with recommendations. Organizational Research Methods, 8, 274–289.
Beekun, R. (1997). Islamic business ethics. Herndon: IIIT.
Beham, B. (2011). Work-family conflict and organizational citizenship behaviour: Empirical evidence from Spanish employees. Community, Work and Family, 14, 63–80.
Belansky, E. S., & Boggiano, A. K. (1994). Predicting helping behaviors: The role of gender and instrumental/expressive self schemata. Sex Roles, 30, 647–661.
Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71–98). San Francisco: Jossey-Bass.
Bourhis, A., & Mekkaoui, R. (2010). Beyond work-family balance: Are family-friendly organizations more attractive? Relations Industrielles, 65(1), 98–117.
Boyar, S. L., Maertz, J., Pearson, A. W., & Keough, S. (2003). Work-family conflict: A model of linkages between work and family domain variables and turnover intentions. Journal of Managerial Issues, 25, 175–190.
Bragger, J. D. N., Rodriguez-Srednicki, O., Kutcher, E. J., Indovino, L., & Rosner, E. (2005). Work-family conflict, work-family culture, and organizational citizenship behavior among teachers. Journal of Business and Psychology, 20, 303–324.
Carlson, D. S., & Kacmar, K. M. (2000). Work-family conflict in the organization: Do life role values make a difference? Journal of Management, 26(5), 1031–1054.
Choi, B. K., & Moon, H. (2016). Prosocial motive and helping behavior: Examining helping efficacy and instrumentality. Journal of Managerial Psychology, 31(2), 359–374.
Cloninger, P. A., Selvarajan, T. T., Singh, B., & Huang, S. (2015). The mediating influence of work-family conflict and the moderating influence of gender on employee outcomes. International Journal of Human Resource Management, 26(18), 2269–2287.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425–445.
Cordero, R., DiTomaso, N., Farris, G. F., & Post, C. (2009). Work-family conflict and turnover intentions among scientists and engineers working in R&D. Journal of Business Psychology, 24, 19–32.
Deckop, J. R., Cirka, C. C., & Andersson, L. M. (2003). Doing unto others: The reciprocity of helping behavior in organizations. Journal of Business Ethics, 47(2), 101–113.
Eatough, E. M., Chang, C. H., Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of role stressors with organizational citizenship behavior: A meta-analysis. Journal of Applied Psychology, 96, 619–632.
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77, 65–78.
Grandey, A., & Cropanzano, R. (1999). The conservation of resources model applied to work-family conflict and strain. Journal of Vocational Behavior, 54, 350–370.
Hammer, L. B., Bauer, T. N., & Grandey, A. A. (2003). Work-family conflict and work related withdrawal behaviors. Journal of Business and Psychology, 17, 419–436.
Hammer, L. B., Johnson, R. C., Crain, T. L., Bodner, T., Kossek, E. E., et al. (2016). Intervention effects on safety compliance and citizenship behaviors: Evidence from the work, family, and health study. Journal of Applied Psychology, 101, 19–208.
Hobfoll, S. E. (1989). Conservation of resources. A new attempt at conceptualizing stress. American Psychologist, 44, 513–524.
Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resource theory. Applied Psychology: An International Review, 50, 337–369.
Hobfoll, S. E., & Shirom, A. (2000). Conservation of resources theory: Applications to stress and management in the workplace. In R. T. Golembiewski (Ed.), Handbook of organization behavior (2nd ed., pp. 57–81). New York: Dekker.
Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations (2d ed.). Thousand Oaks, CA: Sage Publications.
Hoption, C. (2016). The double-edged sword of helping behavior in leader-follower dyads. Leadership and Organization Development Journal, 37(1), 13–41.
Jawahar, I. M., Kisamore, J. L., Stone, T. H., & Rahn, D. L. (2012). Differential effect of inter-role conflict on proactive individual’s experience of burnout. Journal of Business Psychology, 27, 244–254.
Kahn, R. L., Wolfe, D. M., Quinn, R., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress. New York: Wiley.
Kanungo, R. N., & Conger, J. A. (1993). Promoting altruism as a corporate goal. Academy of Management Executive, 7, 37–48.
Khan, K., Abbas, M., Gul, A., & Raja, U. (2015). Organizational justice and job outcomes: Moderating role of Islamic work ethic. Journal of Business Ethics, 126, 236–246.
Kumar, N., & Che Rose, R. (2010). Examining the link between Islamic work ethic and innovation capability. Journal of Management and Development, 29(1), 79–93.
Kutcher, E. J., Bragger, J. D., Rodriguez-Srednicki, O., & Masco, J. L. (2010). The role of religiosity in stress, job attitudes, and organizational citizenship behavior. Journal of Business Ethics, 95, 319–337.
Lebreton, J. M., & Senter, J. L. (2008). Answers to 20 questions about interrater reliability and interrater agreement. Organizational Research Methods, 11, 815–852.
Liang, H.-Y., Shih, H.-A., & Chiang, Y.-H. (2015). Team diversity and team helping behavior: The mediating roles of team cooperation and team cohesion. European Management Journal, 33(1), 48–59.
Major, V., Klein, K., & Ehrhart, M. (2002). Work time, work interference with family, and psychological distress. Journal of Applied Psychology, 87(3), 427–436.
Marks, S. R. (1977). Multiple roles and role strain: Some notes on human energy, time, and commitment. American Sociological Review, 42, 921–936.
Murphy, K. R., & Myors, B. (1998). Statistical power analysis: A simple and general model for traditional and modern hypothesis tests. Mahwah, NJ: Lawrence Erlbaum.
Murtaza, G., Abbas, M., Raja, U., Roques, O., Khalid, A., & Mushtaq, R. (2016). Impact of Islamic work ethics on organizational citizenship behaviors and knowledge-sharing behaviors. Journal of Business Ethics, 133, 325–333.
Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23, 242–268.
Netemeyer, R., Boles, J., & McMurrian, R. (1996). Development and validation of work-family conflict and family-work conflict scales. Journal of Applied Psychology, 81, 400–410.
Netemeyer, R. G., Maxham, J. G., III, & Pullig, C. (2005). Conflicts in the work-family interface: Links to job stress, customer service employee performance, and customer purchase intent. Journal of Marketing, 69(2), 130–143.
Ng, K. Y., & Van Dyne, L. (2005). Antecedents and performance consequences of helping behavior in work groups: A multilevel analysis. Group and Organization Management, 30(5), 514–540.
Nohe, C., Michel, A., & Sonntag, K. (2014). Family-work conflict and job performance: A diary study of boundary conditions and mechanisms. Journal of Organizational Behavior, 35(3), 339–357.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Paillé, P. (2011). Perceived stressful work, citizenship behaviour and intention to leave the organization in a high turnover environment: Examining the mediating role of job satisfaction. Journal of Management Research, 3, 1–16.
Peloza, J., & Hassay, D. N. (2006). Intra-organizational volunteerism: Good soldiers, good deeds and good politics. Journal of Business Ethics, 64, 357–379.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262–270.
Pooja, A. A., De Clercq, D., & Belausteguigoitia, I. (2016). Job stressors and organizational citizenship behavior: The roles of organizational commitment and social interaction. Human Resource Development Quarterly, 27, 373–405.
Rayner, J., Lawton, A., & Williams, H. M. (2012). Organizational citizenship behavior and the public service ethos: Whither the organization? Journal of Business Ethics, 106, 118–130.
Rispens, S. (2009). Do fights prohibit helping? The influence of task interdependence and conflict norms on helping behavior during task conflict. International Journal of Conflict Management, 20(2), 158–172.
Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.
Seo, J. Y., & Scammon, D. L. (2014). Does feeling holier than others predict good deeds? Self-construal, self-enhancement and helping behavior. Journal of Consumer Marketing, 3(6/7), 441–451.
Shah Bukhari, T. A., Saeed, M. M., & Nisar, M. (2011). The effects of psychological contract breach on various employee level outcomes: The moderating role of Islamic work ethic and adversity quotient. African Journal of Business Management, 5(21), 8393–8398.
Spector, P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9, 221–232.
Tang, T. L.-P., Sutarso, T., Wu Davis, G. M.-T., Dolinski, D., Ibrahim, A. H. S., & Wagner, S. L. (2008). To help or not to help? The Good Samaritan effect and the love of money on helping behavior. Journal of Business Ethics, 82, 865–887.
ten Brummelhuis, L. L., & van der Lippe, T. (2010). Effective work-life balance support for various household structures. Human Resource Management, 49(2), 173–193.
Tierney, P., & Farmer, S. M. (2002). Creative self-efficacy: Potential antecedents and relationship to creative performance. Academy of Management Journal, 45, 1137–1148.
Turnipseed, D. L. (2002). Are good soldiers good? Exploring the link between organization citizenship behavior and personal ethics. Journal of Business Research, 55, 1–15.
Wagner, S. L., & Rush, M. C. (2000). Altruistic organizational citizenship behavior: Context, disposition, and age. Journal of Social Psychology, 140, 379–391.
Wall, T. D., Cordery, J. L., & Clegg, C. W. (2002). Empowerment, performance, and operational uncertainty: A theoretical integration. Applied Psychology: An International Review, 51, 146–169.
Wang, P., Walumbwa, F. O., Wang, H., & Aryee, S. (2013). Unraveling the relationship between family-supportive supervisor and employee performance. Group and Organization Management, 38(2), 258–287.
Witt, L. A., & Carlson, D. S. (2006). The work-family interface and job performance: Moderating effects of conscientiousness and perceived organizational support. Journal of Occupational Health Psychology, 11, 343–357.
Ye, J., Cardon, M. S., & Rivera, E. (2012). A mutuality perspective of psychological contracts regarding career development and job security. Journal of Business Research, 65, 294–301.
Yousef, D. A. (2000). Organizational commitment and job satisfaction as predictors of attitudes toward organizational change in a non-western setting. Human Relations, 53, 513–537.
Yousef, D. A. (2001). Islamic work ethic: A moderator between organizational commitment and job satisfaction in a cross-cultural context. Personnel Review, 30, 152–164.
Youssef, C. M., & Luthans, F. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resiliency. Journal of Management, 33, 774–800.
Zhang, M., Griffeth, R. W., & Fried, D. D. (2012). Work-family conflict and individual consequences. Journal of Managerial Psychology, 27(7), 696–713.
Zhu, Y., & Akhtar, S. (2014). How transformational leadership influences follower helping behavior: The role of trust and prosocial motivation. Journal of Organizational Behavior, 35(3), 373–392.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that they have no conflict of interest.
Ethical Approval
All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.
Informed Consent
Informed consent was obtained from all individual participants included in the study.
Rights and permissions
About this article
Cite this article
De Clercq, D., Rahman, Z. & Haq, I.U. Explaining Helping Behavior in the Workplace: The Interactive Effect of Family-to-Work Conflict and Islamic Work Ethic. J Bus Ethics 155, 1167–1177 (2019). https://doi.org/10.1007/s10551-017-3541-3
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-017-3541-3