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The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company

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Abstract

This research uses structural equation modeling (SEM) to examine the direct and indirect relationships among caring climate, job satisfaction, organizational commitment, and job performance of 476 employees working in a Chinese insurance company. The SEM result showed that caring climate had a significant direct impact on job satisfaction, organizational command, and job performance. Caring climate also had a significant indirect impact on organizational commitment through the mediating role of job satisfaction, and on job performance through the mediating role of job satisfaction and organizational commitment. In addition, job satisfaction had significant direct impact on organizational commitment, through which it also had a significant indirect impact on job performance. Finally, organizational commitment had a significant direct impact on job performance.

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Authors and Affiliations

  1. Dongling School of Economics & Management, University of Science and Technology Beijing, Beijing, China

    Weihui Fu

  2. Department of Management, Haworth College of Business, Western Michigan University, Kalamazoo, MI, 49008, USA

    Satish P. Deshpande

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  1. Weihui Fu
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  2. Satish P. Deshpande
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Correspondence to Weihui Fu.

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Fu, W., Deshpande, S.P. The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company. J Bus Ethics 124, 339–349 (2014). https://doi.org/10.1007/s10551-013-1876-y

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