Abstract
This paper explores robust unconditional and conditional nonparametric approaches to support performance evaluation in problematic samples. Real-world assessments often face critical problems regarding available data, as samples may be relatively small, with high variability in the magnitude of the observed indicators and contextual conditions. This paper explores the possibility of mitigating the impact of potential outlier observations and variability in small samples using a robust nonparametric approach. This approach has the advantage of avoiding unnecessary loss of relevant information, retaining all the decision-making units of the original sample. We devote particular attention to identifying peers and targets in the robust nonparametric approach to guide improvements for underperforming units. The results are compared with a traditional deterministic approach to highlight the proposed method's benefits for problematic samples. This framework's applicability in internal benchmarking studies is illustrated with a case study within the wastewater treatment industry in Portugal.
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Acknowledgements
The authors wish to acknowledge the financial support of Project "More Sustainable WWTPs”. This project is financed by the Portuguese water company Águas do Centro Litoral (AdCL). The authors are especially grateful to all the support provided by Tiago Braga and Paulo Leitão from AdCL. The authors also wish to gratefully acknowledge Flávia Barbosa for the computational assistance in building the DEA model with peers restricted, and to Kristof De Witte and Laura Carosi for their valuable comments and suggestions on a previous version of the paper. The first author also wishes to acknowledge the financial support from FCT—Fundação para a Ciência e a Tecnologia (Portuguese national funding agency for science, research and technology), given through the Grant PD/BD/142815/2018 respecting the Doctoral Program on Sustainable Energy Systems by MIT-Portugal. The fourth author also gratefully acknowledges financial support from Research Foundation-Flanders, FWO (Postdoctoral Fellowship 12U0219N).
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Henriques, A.A., Fontes, M., Camanho, A.S. et al. Performance evaluation of problematic samples: a robust nonparametric approach for wastewater treatment plants. Ann Oper Res 315, 193–220 (2022). https://doi.org/10.1007/s10479-022-04629-z
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DOI: https://doi.org/10.1007/s10479-022-04629-z