How do we define what technology is for humans? One perspective suggests that it is a tool enabling the use of valuable resources such as time, food, health and mobility. One could say that in its cultural history, humanity has developed a wide range of artefacts which enable the effective utilisation of these resources for the fulfilment of physiological, but also psychological, needs. This paper explores how this perspective may be used as an orientation for future technological innovation. Hence, the goal is to provide an accessible discussion of such a psychological perspective on technology development that could pave the way towards a truly human-centred digital transformation.
Open Access funding provided by ZBW — Leibniz Information Centre for Economics.
Prof. Dr. rer. nat. Thomas Franke is Full Professor, Engineering Psychology and Cognitive Ergonomics, Institute for Multimedia and Interactive Systems, University of Lübeck.
Mourad Zoubir, M Sc., is Research Associate, Engineering Psychology and Cognitive Ergonomics, Institute for Multimedia and Interactive Systems, University of Lübeck.
Shared first authorship.
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Franke, T., Zoubir, M. Technology for the People? Humanity as a Compass for the Digital Transformation. Wirtschaftsdienst 100 (Suppl 1), 4–11 (2020). https://doi.org/10.1007/s10273-020-2609-3