The biomedical model certainly has benefits for persons with psychiatric diseases. It explains what is happening when a person experiences a mental illness by referring to dysfunctions of the brain and suggests that the solution is to take the appropriate medication and repair the malfunctions. But this explanatory story does not fully relate to the actual stories of patients such as Jolijn. As she pointed out in her story, some significant aspects are neglected if clinical psychiatry only addresses this model. Clinical psychiatry aims to heal the patient and focuses on the patient’s well-being. What exactly is in the best interests of the patient is not objectively given, but rather determined and constructed by (inter)personal factors. First, one of the consequences is that finding the proper medication is a difficult process and cannot be simplified. Every person has different physical features and this complicates finding the right match of medication. Standard solutions are furthermore problematic because of the severe side effects they sometimes cause (Helmchen 2005). As the story of Jolijn shows, it is also important that patients trust the medication. Dialogue and deliberation are necessary in order to arrive at a constructive pathway to recovery. Coercive medication is less effective because of the stress and distrust it causes. Second, for Jolijn, being recognised as a person and a moral agent with her own responsibilities, along with developing friendships and trusting others, appeared just as important as finding the right medication. Those were the conditions which had to be met in order to make her recovery possible.
The way the biomedical model looks at persons with psychiatric diseases does not fully do justice to the patients’ experiences in daily life. Patients hardly explain their disabilities in neuroscientific medical terms. Jolijn mainly refers to aspects in the social context. Other patients also experience their disabilities not as primarily biological, but mainly as social (Deegan 1988). Clinical psychiatry’s focus on well-being and recovery demands a broader model to include these relevant factors. People need to find hope (that bad times will pass), empowerment (to trust in their own power to change and to direct their lives), acceptance of their own responsibilities in the recovery process and the development of a social role in society.
In mental hospitals, most professionals consider (coercive) medical treatment as the best option in order to avert dangerous behaviour. Yet it is important to realise that clinical psychiatry is more complex than that. Trust and recognition seem to be important features for clinical practice aiming at and working on the recovery of psychiatric disorders (in terms of coping with the illness, instead of repairing it). From the perspective of patients, medication alone is not enough to help them in their recovery. As the story of Jolijn shows, coercive medication can even worsen things. This means that, even in the context of a crisis, professionals should try to balance medical treatment with the narratives involved. They should strive for dialogue and deliberation with the patient to come to a joint perspective of what is in the best interest of the patient. This implies a shift from a paternalistic to a deliberative relationship in which patients become partners and co-owners of their own treatment. Active engagement of patients in their recovery process means that patients are recognised as persons with unique capabilities and possibilities for growth.
Honneth (1995) defends the importance of recognition for the well-being of persons in The Struggle for Recognition (1995). Recognition is seen as a vital human need. Inspired by Hegel, Honneth defends the claim that full human flourishing depends on the existence of well-established ‘ethical’ relations of mutual recognition. He identifies intersubjective conditions based on the establishment of relationships of mutual recognition for individual growth and development, which makes sense considering Jolijn’s story. Based on modern social theory, he divides personal development into three modes: the development of self-confidence, self-respect and self-esteem, which can only be acquired and maintained intersubjectively. These modes are developed by mutual recognition as a person in relationships of love and friendship (self-confidence), through recognition as an autonomous person (self-respect) and as a particular, unique person (self-esteem). In the story of Jolijn, we see that the vital human need of mutual recognition was of major importance for her recovery. Being recognised as a person (as opposed to being treated solely as a patient), at first by fellow patients and later by the staff in the second hospital, helped her to regain confidence about her own strength. Because Jolijn was being treated nicely in the second hospital (and even could have a laugh with the staff), she felt invited and allowed to participate in normal life again. This paved the way for her to create new perspectives on life, and to see how she could live a meaningful life even with a psychiatric disorder. Jolijn became less self-destructive and developed hope for the future. She identified with the staff and they mutually trusted each other more and more.
Mutual recognition cannot develop without a foundation of mutual trust. Annette Baier (1994) acknowledges that trust is a basic condition for every good that can exist and develop within mutual relationships. Trusting each other is a complex and vulnerable process, but also an inevitable one. In all sorts of ways, we depend on each other, and for that, we have to trust each other. Especially in the clinical setting of psychiatry, patients are in a vulnerable position. They depend on the physicians in order to recover from a mental illness and to leave the hospital. Trust means giving some discretionary power and control over one’s self to another person, thus becoming vulnerable. If a person is betrayed or disappointed, it is difficult to rebuild a trusting relationship. In the first hospital, the staff and Jolijn distrusted each other. The professional-patient relationship was characterised by strife, conflict, struggle and ignorance instead of mutual engagement, co-operation and agreement. The staff distrusted Jolijn to such an extent that eventually, they did not believe her when she said she had injured her Achilles tendon. Likewise, Jolijn distrusted the staff. They had admitted her to the hospital against her will. She did not have any reason to trust them. They did not convince her they were looking after her best interests. In the second hospital, a trusting relationship did develop. Jolijn came to trust the staff of that hospital because the staff acknowledged (recognised) her as a person and as a moral actor (and not primarily as a patient). They also trusted her to handle her own responsibilities.
Although mutual recognition and trust are difficult processes, the story of Jolijn shows that these are vital ingredients for recovery. Patients should become partners and co-workers of their own recovery. Some critical psychiatrists might object to this, by referring to the fact that developing a trusting relationship with mutual recognition is not always possible, according to the type of psychiatric disorder at hand, for instance in the case of a psychosis. Sometimes distrust can be part of the psychopathology. We do not seek to deny that building trust is a difficult process. The clinical practice of psychiatry can be frustrating and complex, and most of the time it is very hard to reach any success. However, despite the fact that clinical practice is confronted with frustrations and difficulties, we still claim that trust and recognition are vital ingredients to eventually creating a perspective on recovery for persons with psychiatric disorders. The primary focus should always be on restoring and building trust. Mutual trust and recognition eventually create the necessary context for repairing any dysfunctionings of the brain. Within that context, psychopharmaca can be of assistance in the recovery process.