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The link between past informal payments and willingness of the Hungarian population to pay formal fees for health care services: results from a contingent valuation study

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Abstract

We examine the willingness of health care consumers to pay formal fees for health care use and how this willingness to pay is associated with past informal payments. We use data from a survey carried out in Hungary in 2010 among a representative sample of 1,037 respondents. The contingent valuation method is used to elicit the willingness to pay official charges for health care services covered by the social health insurance if certain quality attributes (regarding the health care facility, access to the services and health care personnel) are guaranteed. A bivariate probit model is applied to examine the relationship between willingness to pay and past informal payments. We find that 66 % of the respondents are willing to pay formal fees for specialist examinations and 56 % are willing to pay for planned hospitalizations if these services are provided with certain quality and access attributes. The act of making past informal payments for health care services is positively associated with the willingness to pay formal charges. The probability that a respondent is willing to pay official charges for health care services is 22 % points higher for specialist examinations and 45 % points higher for hospitalization if the respondent paid informally during the last 12 months. The introduction of formal fees should be accompanied by adequate service provision to assure acceptance of the fees. Furthermore, our results suggest that the problem of informal patient payments may remain even after the implementation of user fees.

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Notes

  1. Co-payments are currently applied for some services in dental and inpatient care (e.g., for hotel services, i.e., extra meals and accommodations) and when using specialist services without a referral, as well as in case of a free choice of the physician (excluding delivery and maternity care).

  2. ASSPRO CEE 2007 (FP7-SSH-2007 grant agreement no. 217431). More information and the list of related publications can be found on the project's webpage: http://assprocee2007.com/.

  3. “An interview is attempted with the adult in the household who has had the most recent birthday” (see Oldendick et al. 1988, p. 307 [26]).

  4. In the pre-test, we asked respondents about their willingness to pay fees to the local governments or the Insurance Fund for the improvement of the services. According to the debriefing, many respondents doubted that the fee would contribute to the improvement of the services. Thus, we rephrased the scenario in the current form in order to ensure the respondents that they can obtain the services with good quality and quick access as defined in the card if they pay an official fee to the provider. During the survey, the interviewers were instructed to ensure the respondents that they could obtain the services with good quality and quick access as defined in the card if they pay an official fee to the provider.

  5. In the pre-test, respondents had to answer open-ended questions about how much they would be willing to pay for such health care services as well as the reason for the unwillingness to pay.

  6. The exchange rate was 285 HUF = 1 euro (which was due at the time of the data collection).

  7. The “non-respondents” were more likely to live in the capital compared to respondents (t test = −2.17, p = 0.0303). We did not find any significant differences in terms of other sociodemographic features.

  8. The “non-responders” were more likely to live in the capital compared to responders (t test = −3.06, p = 0.0023). We did not find any significant differences in terms of other sociodemographic features.

  9. A significantly positive coefficient was found for those forgoing hospital admission because of inability to pay: three respondents; average amount: 50,167 HUF.

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Acknowledgement

The study was financed by the European Commission under the 7th Framework Program, Theme 8 Socio-economic Sciences and Humanities, project ASSPRO CEE 2007 (grant agreement no. 217431). The content of the publication is the sole responsibility of the authors, and it in no way represents the views of the Commission or its services. We would like to thank to Prof. Peter Zweifel, Department of Economics, University of Zurich, for his valuable suggestions on our paper.

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Baji, P., Pavlova, M., Gulácsi, L. et al. The link between past informal payments and willingness of the Hungarian population to pay formal fees for health care services: results from a contingent valuation study. Eur J Health Econ 15, 853–867 (2014). https://doi.org/10.1007/s10198-013-0531-y

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