Abstract
Analyses were carried out relating performance evaluations of labor arbitrators by union representatives to similar evaluations of the same arbitrators by management representatives. It was found that these evaluations are either unrelated or, in some cases, negatively related. An important consideration in the evaluations is whether an arbitrator’s awards tend to favor union or management. These results are dicussed in terms of the disparate values and “good arbitrator” views of arbitrator performance. Both views find some support.
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Crane, D.P., Miner, J.B. Labor arbitrators’ performance: Views from union and management perspectives. Journal of Labor Research 9, 43–54 (1988). https://doi.org/10.1007/BF02685228
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DOI: https://doi.org/10.1007/BF02685228