Skip to main content
Log in

Employment rejection and acceptance letters and their unintended consequences on image, self-concept, and intentions

  • Full Articles
  • Published:
Journal of Business and Psychology Aims and scope Submit manuscript

Abstract

This paper demonstrates that the positiveness and negativeness of letters of acceptance and rejection from companies have an impact on company image, self-concept of recipient, and reported future intentions of potential recruits. The implication for employers writing letters of acceptance and rejection is that they should communicate with prospective recruits in a positive manner no matter what the letter's message. Positive rejection letters can mitigate effects of rejection and negative acceptance letters can impair the positiveness of acceptance.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Campbell, Kim S. 1990. “Explanations in Negative Messages: More Insights From Speech Act Theory.”Journal of Business Communication. 27: 357–375.

    Google Scholar 

  • Cox, A. 1983. “Cox Report 1: If Your Corporation Were An Animal, What Animal Would It Be?”Across the Board. 20: 17–20.

    Google Scholar 

  • Day, C.R., Jr. 1980. “Do Companies Have Personalities?”Industry Week. 205: 72–78.

    Google Scholar 

  • Deutsch, A.R. 1981. “Recruiting and Communications Part Two: Beyond Advertising.”Journal of College Placement. XLI: 53–55.

    Google Scholar 

  • Feinberg, R., J. Meoli, T. Snuggs, and L. Levandowski 1985. “Rejection Letters and Retail Corporate Image.” InRetailing. Theory and Practice for the 21st Century. Ed. R. King. Charleston, West Virginia: Academy of Marketing Science.

    Google Scholar 

  • Fielden, J.S. and R. Dulek 1982. “What Rejection Letters Say About Your Company.”Business Horizons. 25: 40–45.

    Google Scholar 

  • Gray, E. and L. Smeltzer 1985. “Corporate Image—An Integral Part of Strategy.”Sloan Management Review 26: 73–78.

    Google Scholar 

  • Hagge, J. 1989. “The Spurious Paternity of Business Communication Principles.”Journal of Business Communication. 26: 33–55.

    Google Scholar 

  • Jones, E., D. Kanouse, H. Kelley, R. Nesbett, S. Valins, and B. Werner 1972.Attribution: Perceiving the Causes of Behavior. New Jersey: General Learning Press.

    Google Scholar 

  • McManus, M.L. 1979. “Remedy for a Poor Organizational Image.”S.A.M. Advanced Management Journal. 44: 31–40.

    Google Scholar 

  • Stancill, J.M. 1984. “Upgrade Your Company's Image-and Valuation.”Harvard Business Review. 62: 16–18.

    Google Scholar 

  • Wilkinson, C., Wilkinson, D., & Vik, G. 1986.Communicating Through Writing and Speaking in Business. 9th Edition. Homewood, IL: Richard Irwin.

    Google Scholar 

  • Worchester, R. 1972. “Corporate Image Research.” InConsumer Marketing Research Handbook. Ed. R. Worchester. New York: McGraw Hill Book Company.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Additional information

This research was partially supported by Grant #82037 from the Purdue Agricultural Research Station. Reprints should be addressed to Dr. Richard Feinberg, Department of Consumer Sciences and Retailing, Purdue University, 1262 Matthews Hall, West Lafayette, IN 47907-1262.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Feinberg, R.A., Meoli-Stanton, J. & Gable, M. Employment rejection and acceptance letters and their unintended consequences on image, self-concept, and intentions. J Bus Psychol 11, 63–71 (1996). https://doi.org/10.1007/BF02278256

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF02278256

Keywords

Navigation