Skip to main content
Log in

Accident reduction through stress management

  • Articles
  • Published:
Journal of Business and Psychology Aims and scope Submit manuscript

Abstract

The deleterious effects of occupational stress on worker health and well-being have been described in numerous reports for a wide range of work groups. Work overload (and underload), deadline pressures, role Stressors, underutilization of abilities, and physical discomfort have been identified as work factors associated with increased stress symptom reporting. The relationship between work stress and accident/injury occurrences is less clearly documented, although scattered reports in the literature suggest a contributory role for stress in the accident process. In this article, data linking stress to unsafe work behavior are reviewed and a model is proposed wherein accidents can arise from impaired worker capabilities (e.g., slower reaction time) brought about by stress symptom activity (e.g., anxiety). The potential usefulness of stress management training (SMT) for shortcircuiting the stress/accidents cycle by alleviating stress symptoms is discussed in light of recent empirical research.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Alkov, R.A. (1981). Psychosocial stress, health, and human error.Professional Safety, August, 12–14.

  • Ashford, N.A. (1976).Crisis in the Workplace: Occupational Disease and Injury. Cambridge, MA: MIT Press.

    Google Scholar 

  • Bartley, S.H. (1965).Fatigue: Mechanism and Management. Chicago, IL: Charles C. Thomas.

    Google Scholar 

  • Beier, E.G. (1951). The effect of induced anxiety on the flexibility of intellectual functions.Psychological Monographs, 65, 1–26.

    Google Scholar 

  • Benson, H.A. (1976).The Relaxation Response. New York: William Morrow, Inc.

    Google Scholar 

  • Caplan, R.D., Cobb, S., French, J.R.P., Van Harrison, R., and Pinneau, S.R. (1975).Job Demands and Worker Health. DHHS (NIOSH) Publication No. 75-160.

  • Cooper, C.L. and Marshall, J. (1976). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health.Journal of Occupational Psychology, 49, 11–49.

    Google Scholar 

  • Cooper, C.L. and Payne, R. (1978).Stress at Work. New York: John Wiley and Sons.

    Google Scholar 

  • Deese, J. and Lazarus, R. (1985).Effects of psychological stress upon perceptual-motor performance. Research Bulletin 52-19, Human Resources Research Center, Lackland Air Force Base.

  • Demone, H.W., & Kasey, E.H. (1966). Alcohol and non-motor vehicle injuries.U.S. Public Health Reports,81, 585–590.

    Google Scholar 

  • Drew, G.C., Calquhoun, W.P., and Lang, H.A. (1959).Effect of small doses of alcohol on a skill resembling driving. Medical Research Council Memorandum No. 38, H.M.S.O.

  • DuBois, D. (1985). Impact of a corporate stress management program on insurance losses: A hospital case study.Technical Report, St. Paul Insurance Company, St. Paul, MN.

    Google Scholar 

  • Grandjean, E. (1970). Fatigue.American Industrial Journal, 401–411.

  • Friend, K.E., (1982). Stress and performance: Effects of subjective workload and time urgency.Personnel Psychology, 35, 623–633.

    Google Scholar 

  • Hale, A.R. and Hale, M. (1971).A review of the industrial accident literature: Report to the committee on safety and health at work. Birmingham, AL: The National Institute of Industrial Psychology.

    Google Scholar 

  • Harris, W. and Mackie, R. R. (1972).A study of the relationships among fatigue, hours of service, and safety of operators of bus and truck drivers. Final report on Contract No. DOT-FH-11-7777. Golita, CA: Human Factors Research, Inc.

    Google Scholar 

  • Heinrich, H.W. (1931).Industrial Accident Prevention. NewYork: McGraw Hill.

    Google Scholar 

  • Hersey, R.B. (1936). Emotional factors in accidents.Personnel Journal, 15, 59–65.

    Google Scholar 

  • Hirshfeld, A. and Behan, R. (1963). The accident process: Etiological considerations of industrial injuries.Journal of the American Medical Association, 186, 193–199.

    Google Scholar 

  • Hurrell, J.J. and Colligan, M.J. (1982). Psychological Job Stress. In W. N. Rom (Ed),Environmental and Occupational Medicine. New York: Little Brown & Co.

    Google Scholar 

  • Karasek, R. (1979). Job demands, decision latitude, and mental strain: Implications for job redesign.Administrative Science Quarterly, 24, 285–307.

    Google Scholar 

  • Kerr, W.A. (1950). Accident proneness of factory departments.Journal of Applied Psychology, 34, 167–170.

    Google Scholar 

  • Kerr, W.A. (1957). Contemporary theories of safety psychology.Journal of Social Psychology, 45, 3–9.

    Google Scholar 

  • Kohn, J.P. (1981). Stress modification using progressive muscle relaxation.Professional Safety, 26, 15–19.

    Google Scholar 

  • Lazarus, R.S. and Eriksen, C.W. (1952). Effect of failure stress upon skilled performance.Journal of Experimental Psychology, 43, 100–105.

    Google Scholar 

  • McFarland, R.A. (1968). Psychological and behavioral aspects of automobile accidents.Traffic Safety, 12, 71–80.

    Google Scholar 

  • Metz, B. and Marcoux, F. (1960). Alcoholism and accidents at work.Revue De l'Alcoolisme, 6, 3.

    Google Scholar 

  • Murphy, L.R. (1984a). Occupational stress management: A review and appraisal.Journal of Occupational Psychology, 57, 1–15.

    Google Scholar 

  • Murphy, L.R. (1984b) Stress management in highway maintenance workers.Journal of Occupational Medicine, 26, 436–442.

    Google Scholar 

  • Murphy, L.R. and Hurrell, J.J. (1980) Machine-Pacing and Occupational Stress. InNew Developments in Occupational Stress. DHHS (NIOSH) Publication No. 81–102.

  • Murphy, L.R. and Hurrell, J.J. (in press). Stress Measurement and Management in Organizations: Development and Current Status. In A.W. Riley, S. Zaccaro, and R. Rosen (Eds),Occupational Stress and Organizational Effectiveness. New York: Praeger.

  • Newman, J.E., & Beehr, T.A. (1979). Personal and organizational strategies for handling job stress: A review of research and opinion.Personnel Psychology, 32, 1–42.

    Google Scholar 

  • Poulton, E.C. (1970).Environment and Human Efficiency. Springfield, IL: Charles C. Thomas.

    Google Scholar 

  • Pomerleau, D.F. and Brady, J.P. (1979).Behavioral Medicine: Theory and Practice. Baltimore, MD: Williams and Wilkins.

    Google Scholar 

  • Selye, H. (1976).Stress in Health and Disease. London: Butterworth Publishers, Inc.

    Google Scholar 

  • Sleight, R.B. and Cook, K.G. (1974).Problems in Occupational Safety and Health: A Critical Review of Select Worker Physical and Psychological Factors. DHHS (NIOSH) Publication No. 75-125.

  • Smith, M.J., Colligan, M.J., Frockt, I.J., and Tasto, D.L. (1982). Occupational injury rates among nurses as a function of shift.Journal of Safety Research, 4, 181–187.

    Google Scholar 

  • Surry, J. (1968).Industrial Accident Research: A Human Engineering Appraisal. Toronto: Ontario Department of Labour.

    Google Scholar 

  • Tasto, D.L., Colligan, M.J., Skjei, E.W., and Polly, S.J. (1978).Health Consequences of Shiftwork. DHHS (NIOSH) Publication No. 78-154.

  • Tichauer, E.R. and Wolkenberg, R.C. (1972).Delayed Effects of Acute Alcoholic Intoxication on Occupational Safety and Health. Final Report on Contract No. HSM-009-71-63, National Institute for Occupational Safety and Health.

  • Tiffin, J. (1942).Industrial Psychology. New York: Prentice-Hall, Inc.

    Google Scholar 

  • Vitales, M.S. (1932).Industrial Psychology. New York: W.W. Norton.

    Google Scholar 

  • Williams, T.A., Calhoun, G., and Ackoff, R.L. (1982). Stress, alcoholism, and personality.Human Relations, 35, 491–510.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

About this article

Cite this article

Murphy, L.R., DuBois, D. & Hurrell, J.J. Accident reduction through stress management. J Bus Psychol 1, 5–18 (1986). https://doi.org/10.1007/BF01014163

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1007/BF01014163

Keywords

Navigation